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Indian Wells Resort Hotel

3.5-star property
76-661 Highway 111, Indian Wells, CA 1-855-201-7819

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3.9 out of 5
Good!
See all 61 Travelocity Reviews

"Breakfast not very tasty. Pool was very dirty and besides the pool no other amenities. They charge resort fees but its not much of a resort. Ive been ... " More

By a verified traveler on Tue 04 May 2021

Points Of Interest

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Hotel Description

3.5-star golf resort near San Jacinto Mountains

In Indian Wells

You'll find San Jacinto Mountains and Indian Wells Tennis Garden within 2 miles (3 km) of this resort. Living Desert Zoo and Gardens is within 6 miles (10 km) and Empire Polo Club is within 9 miles (15 km).

2 outdoor tennis courts

This smoke-free resort features 2 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Enjoy the fitness center and unwind at the poolside bar and bar/lounge.

Comfy beds, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 155 guestrooms also offer patios and flat-screen TVs with satellite channels. Pillowtop beds, room service, and free local calls are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$52* Per night/room May 17 - May 18

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Pool or Golf View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Indian Wells Resort Hotel ratings based on 61 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Indian Wells Resort Hotel

Everyone (30) Couples (10) Family (19)
3 out of 5
Breakfast not very tasty. Pool was very dirty and besides the pool no other amenities. They charge resort fees but its not much of a resort. Ive been to hotels much better this and they dont charge resort fees

Posted by on May 4, 2021

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Comment from Hotel Management

May 4, 2021 by IWRH-FD

We apologize for not meeting your expectations and thank you for your stay. I want to take this opportunity to apologize for the challenges you faced during your stay. We will make sure upper management is aware.

5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 5, 2021 by IWRH-FD

Thank you for staying with us!

4 out of 5
The hotel was comfortable, clean and good for families. My kids really enjoyed the pool and it was nice to be able to order drinks and food at the pool bar.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 27, 2021 by IWRH-FD

Thank you for your stay.

2 out of 5
This was my second time at this hotel, and was disappointed on how front desk staff handle my situation. I asked them to switch the room they had giving me because I had found clothing from previous guest behind one of the bathroom doors, the bathroom zinc was clogged and the ottoman for the chair was broken. I took a long drive hopping to enjoy my stay here but it was a dissatisfied specially seeing that they had a full house. Apparently, that was the excuse front desk gave me.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 24, 2021 by hotel mgmt

the hotel was at 100% capacity we dont make up stories sorry you feel that way

4 out of 5
The hotel is nice. We booked a suite which is nicely appointed and very spacious for a family of five. The pool area is nice and clean.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 27, 2021 by IWRH-FD

Thank you for staying with us!

5 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 27, 2021 by IWRH-FD

Thank you for staying with us!

5 out of 5
I was satisfied to see how well organized the hotel was with all the COVID regulations. Hotel was not over crowded with people. Everyone at the hotel from staff to guest follow guidelines with face coverings. I felt safe and confortable with my stay. I will definitely recommend this place.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 8, 2021 by IWRH-FD

It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.

2 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 22, 2021 by IWRH-FD

Thank you for staying with us!

2 out of 5

Posted by on Jan 19, 2021

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Comment from Hotel Management

Jan 29, 2021 by IWRH-FD

We apologize for not meeting your expectations.

3 out of 5
Not much to do unless you golf. You pay and extra $50 a day on top of what you already paid. (Resort fee and parking) No casino and you have to pay for golf so why resort fee? Beds are small and rooms are outdated. Feels more like a motel than a hotel .

Posted by on Nov 23, 2020

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Comment from Hotel Management

Nov 23, 2020 by management

thank you for review

About the Indian Wells Resort Hotel

Location 76-661 Highway 111, Indian Wells, CA 92210

Property Features

As a guest of Indian Wells Resort Hotel, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and a meeting room are available. Event space at this resort measures 18,000 square feet (2 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Indian Wells Resort Hotel. For a fee, parking is available. This 3.5-star Indian Wells resort is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 18,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1957
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis courts - 2
  • Refrigerator

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (27.9 km / 17.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Indian Wells Resort Hotel offers 155 accommodations with safes and hair dryers. Rooms open to patios. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

  • Private patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Frank's Place - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • In-room safe
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Valet parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indian Wells Resort Hotel
  • Indian Wells Hotel Indian Wells
  • Inan Wells Hotel Inan Wells
  • Indian Wells Resort Resort
  • Indian Wells Resort Hotel Resort
  • Indian Wells Resort Hotel Indian Wells
  • Indian Wells Resort Hotel Resort Indian Wells

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.