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4.0 out of 5

"Close to Falls, but no restaurant, did serve breakfast which was satisfactory. For the price, it was not a 5-star hotel. Paid for location. " More

By a verified traveler on Sat 25 Aug 2018

Hotel Description

Hotel near Niagara Falls State Park in Niagara Falls

In Niagara Falls

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Fallsview Indoor Waterpark and Cave of the Winds are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. A terrace, luggage storage, and free newspapers are also on offer.

Free WiFi, cable TV

The 110 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Hair dryers, phones, and ironing boards are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149 per night

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn The Pointe ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn The Pointe

Everyone (7) Family (1)
4 out of 5
It was very close to everything, never had to use my car.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by Patrick H/Sales Manager

Thank you for the lovely review! We look forward to the possibility of seeing you again soon :)

5 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Tricia M, General Manager

Thank you for the recommendation - we do appreciate and are so glad you enjoyed your stay

4 out of 5

Niagara Falls

Pros: Close to Falls
Cons: Improve quality of food for breakfast. Improve hotel to be a star hotel to be equivalent to the price.
Location: Location was ideal, and many activities were able to walk to or take a free trolley
Close to Falls, but no restaurant, did serve breakfast which was satisfactory. For the price, it was not a 5-star hotel. Paid for location.

Posted by on Aug 25, 2018

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Comment from Hotel Management

Aug 27, 2018 by Tricia M, General Manager

We are glad you loved the location. We strive to proved an exceptional experience to our guests and are disappointed that we fell short with the breakfast during your visit. What could we do to make it better?

5 out of 5
We took a girls weekend and absolutely loved this hotel. Adjoining rooms was an extra special feature. Every staff memeber we came across was very friendly. They ALWAYS said hello and how are you. During the breakfast they right there replenishing the food and helping if you needed. The hotel is just steps from the park and we could see the rapids from our room. I was very impressed with the location and pricing.

Posted by , from ohio on Apr 30, 2018

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Comment from Hotel Management

May 5, 2018 by Tricia Mezhir, General Manager

So very glad you enjoyed your stay

5 out of 5

Could not have been better!!!!

The staff was very gracious and accommodating, and the location could not have been any better. The room was very comfortable, and the breakfast was lovely. I would love to stay here again!

Posted by , from New Rochelle, NY on Jun 30, 2017

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Comment from Hotel Management

Jul 11, 2017 by Tricia Mezhir, General Manager

We would love to have you stay again too! Thank you for the recommendation

5 out of 5
Nice hotel, friendly staff. Literally across the street from Niagra Falls. Awesome breakfast Buffett ! Highly recommended hotel.

Posted by on May 22, 2017

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Comment from Hotel Management

Jun 15, 2017 by Tricia Mezhir, General Manager

So very glad you enjoyed your stay with us, We so appreciate the compliments, especially on my staff Hope you will visit agaib

5 out of 5

So convenient to Falls!

We really enjoyed our stay. The location was across from the entrance to the park so all our sightseeing on the American side was within walking distance. The hotel is undergoing renovations but our room was spotless. The free breakfast was good. Nice variety of food and the baked goods were very fresh. Would definitely recommend the Comfort Inn The Pointe!

Posted by , from Cleveland Ohio on Jun 18, 2016

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4 out of 5

Family vacation

Old hotel but close to entertainment and walking distance to the Niagara Falls. Bus stop in front of the hotel. Website said breakfast buffet but we were giving a $10 per person voucher to eat at the restaurant next to the hotel ( choose from like 15 to 20 items on the menu) No fridge or microwave in the room. Carpet needs to be change. Good to go to sleep

Posted by , from Puerto Rico on Nov 29, 2015

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4 out of 5

Friendly staff and a clean room!

Pros: Free breakfast, Free Internet, view of niagara river, close to falls
Everything was great. My only complaint is that the shower head height would be good only if you were less than 5'-4". The complimentary breakfast was good. Eggs and sausage, waffles and great donuts!

Posted by , from hudson, NH on Dec 11, 2012

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1 out of 5

Great value and close to attractions

Pros: Free breakfast
beautiful time of year to visit Buffalo NY. Hotel within feet of niagra and rainbo bridge. able to walk to Canada and see the sights. Free breakfast was great as were the staff, very helpful and pleasant.

Posted by , from Great Salt Lake, Utah, USA on Oct 25, 2012

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Property Features

Free breakfast is served. WiFi is free in public spaces. Event space at this hotel measures 1056 square feet (98 square meters) and includes a meeting room. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Comfort Inn The Pointe. Free self parking is available. This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.4 km / 26.4 mi)
  • Train station: Niagara Falls Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Comfort Inn Pointe
  • Comfort Inn Pointe Hotel
  • Comfort Inn Pointe Hotel Niagara Falls
  • Comfort Inn Pointe Niagara Falls
  • Comfort Inn Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls
  • Comfort Inn The Pointe Niagara Falls
  • Niagara Falls Comfort Inn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.