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4.6 out of 5

"I like this property and will definitely go back. Wish it was pet friendly, had a microwave and or at least a mini fridge to put my water etc in. The ... " More

By a verified traveler on Sun 27 Nov 2022

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Hotel Description

3-star hotel near Niagara Falls State Park

Downtown Niagara Falls stay

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Casino Niagara are also within 2 miles (3 km).

Free breakfast

A gym is featured at this hotel, along with self parking. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A terrace and luggage storage are also provided.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Apr 4 - Apr 5

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn The Pointe ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn The Pointe

Everyone (5) Couples (4) Family (7)
4 out of 5
All good

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 27, 2023 by Tricia M, General Manager

Thank you - so glad you enjoyed your stay

5 out of 5
I like this property and will definitely go back. Wish it was pet friendly, had a microwave and or at least a mini fridge to put my water etc in. The breakfast was okay too.

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 28, 2022 by Tricia M, General Manager

Thank you for the recommendation and feedback. We look forward to your next visit

5 out of 5

Posted by on Nov 26, 2022

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5 out of 5
Staff was very friendly & informed. Room was clean. Hot breakfast was great. WONDERFUL LOCATION - near Niagara Falls & lots of things you can walk to.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 7, 2022 by Tricia M, General Manager

We so appreciate the kind words and recommendation. So happy that you loved your stay and hope you visit again

4 out of 5
The location to Niagara Falls and the food was perfect. You are able to walk to the falls in less than 10 minutes USA side. Maid of the Mist and Cave of the Winds are in walking distance as well. If you have your passport you can walk across Rainbow Bridge to Canada for $1 per person and have better view of the falls. Staff was great and friendly, especially Warren. The hotel needs some updating, the beds were comfortable, and rooms were clean but the location again is perfect.

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 13, 2022 by Tricia M, General Manager

Thank you for sharing your feedback - we use these comments to improve. So glad you enjoyed your stay - I will share the compliment with Warren

5 out of 5
The location was perfect, couldn't ask for better. The staff was friendly and very helpful. Overall a great experience!

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Tricia M, General Manager

Thank you - we appreciate the kind words and recommendation. So glad you enjoyed your stay

4 out of 5
Close to most attractions.

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 19, 2021 by Tricia M, General Manager

We appreciate the recommendation. So glad you enjoyed your stay

5 out of 5

Posted by on Jul 26, 2021

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5 out of 5
Extremely clean, staff is excellent.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 20, 2021 by Tricia M, General Manager

Thank you so much for the recommendation - so happy you enjoyed your stay

5 out of 5
Loved the location. The beds were comfy and the shower was awesome. They did not have a pool. The staff were extremely friendly and helpful. Would definitely stay there again!

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 5, 2021 by Tricia M, General Manager

We do hope that you visit with us again. Thank you for the recommendation

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square meters) and includes conference space. A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available. This 3-star Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Pointe
  • Comfort Inn Pointe Hotel
  • Comfort Inn Pointe Hotel Niagara Falls
  • Comfort Inn Pointe Niagara Falls
  • Comfort Inn Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls
  • Comfort Inn The Pointe Niagara Falls
  • Niagara Falls Comfort Inn
  • Comfort Inn The Pointe Hotel
  • Comfort Inn The Pointe Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.