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Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5-star property
138-10 135th Ave, Jamaica, NY 1-855-201-7819
3.6 out of 5
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See all 41 travelocity Reviews

"Very pleased with our last minute overnight stay. Friendly associates. Restaurant. Clean comfortable rooms and a shuttle that takes you directly to yo ... " More

By a verified traveler on Tue 26 Jul 2022

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Hotel Description

3.5-star hotel near Resorts World Casino

Queens stay

A stay at this Queens hotel places you within 3 miles (5 km) of Resorts World Casino and 6 miles (10 km) of Five Towns Shopping Center. St. John's University and Green Acres Mall are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$246* Per night/room Sep 5 - Sep 6

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Comm, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza JFK Airport New York City, an IHG Hotel ratings based on 41 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza JFK Airport New York City, an IHG Hotel

Everyone (23) Couples (3) Family (11)
5 out of 5
Very pleased with our last minute overnight stay. Friendly associates. Restaurant. Clean comfortable rooms and a shuttle that takes you directly to your terminal. Definitely recommend

Posted by on Jul 26, 2022

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Comment from Hotel Management

Jul 27, 2022 by General Manager

Barbara, we are thrilled you had an excellent stay at Crowne Plaza JFK Airport New York City, and we appreciate the fantastic recommendation to other travelers. It was our pleasure accommodating you, and we look forward to your next visit.Sincerely, George Drepaul, General Manager CHA

5 out of 5
This is a good hotel.

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 17, 2022 by General Manager CHA

Walter, thank you for the perfect rating. We are glad you had a wonderful time at Crowne Plaza JFK Airport New York City. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, George Drepaul, General Manager CHA

4 out of 5

Posted by , from Palm Bay on Apr 29, 2022

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4 out of 5

Posted by on Apr 20, 2022

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1 out of 5
It took me 45 minutes of calling to get someone to answer the phone to order the airport shuttle to get to the hotel. Once I got the shuttle the driver wouldn't help me with my bags. Once in the room the shower had no hot water, no alarm clock & the front desk didn’t answer so I could ask about hot water. In the morning, the coffee machine didn't work & even if it did, they only gave us 1 pod for 1 cup of coffee. I'll never stay here again.

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 17, 2022 by General Manager

Karla, thank you for being our guest. Please accept our apologies as well as every assurance that we will work to address your concerns. We are known for our attention to detail and excellent hospitality, and we are disappointed this was not your experience. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, George Drepaul, General Manager CHA

4 out of 5
We enjoyed the food and drink. Did not stay long enough to explore area but the staff we did interact with were helpful and accommodating. Room was pleasant and clean.

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 2, 2022 by General Manager

Tammy, we are delighted to read your kind remarks regarding your time at Crowne Plaza JFK Airport New York City. It is excellent to know you enjoyed our clean and comfortable accommodations and friendly service. Thank you for mentioning your exceptional dining experience at our in-house restaurant, Idlewild! It was our pleasure hosting you, and we look forward to another opportunity on your next visit to the area. Sincerely, George Drepaul, General Manager CHA

3 out of 5

Posted by on Feb 24, 2022

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5 out of 5

Posted by , from Eagan on Jan 9, 2022

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5 out of 5
Very comfortable and excellent shuttle service for our very early flight. Thank you for being dog friendly!

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 27, 2021 by General Manager CHA

George, thank you for choosing Crowne Plaza JFK Airport New York City. We are dedicated to providing a pleasing atmosphere for all of our guests, and we love that you and your furry friend had a comfortable stay at our property. It is excellent to know you could take advantage of our complimentary shuttle service for your early flight. It was our pleasure to host you as our guest, and we look forward to our next opportunity to make your visit a great one. Sincerely, George Drepaul, General Manager CHA

5 out of 5
Excellent service thank you!!!

Posted by on Nov 25, 2021

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Comment from Hotel Management

Nov 26, 2021 by General Manager CHA

Damary, thank you for the glowing review of Crowne Plaza JFK Airport New York City. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, George Drepaul General Manager CHA

About the Crowne Plaza JFK Airport New York City, an IHG Hotel

Location 138-10 135th Ave, Jamaica, NY 11436

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4540 square feet (422 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza JFK Airport New York City, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Jamaica hotel is smoke free.

  • 1 building
  • 335 guestrooms or units
  • 9 levels
  • 4540 sq ft of conference space
  • 422 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Jamaica Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crowne Plaza JFK Airport New York City, an IHG Hotel offers 335 air-conditioned accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:30 AM.

Idlewild Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Crowne Plaza JFK Airport New York City, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 25.00 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel JFK Airport City New York
  • Crowne Plaza JFK Airport New York City
  • Crowne Plaza JFK Airport New York City Hotel
  • Crowne Plaza JFK Airport New York City Hotel
  • Crowne Plaza JFK Hotel
  • Crowne Plaza JFK
  • Hotel Crowne Plaza JFK Airport New York City Jamaica
  • Jamaica Crowne Plaza JFK Airport New York City Hotel
  • Hotel Crowne Plaza JFK Airport New York City
  • Crowne Plaza JFK Airport New York City Jamaica
  • Crowne Plaza Jfk New York City
  • Crowne Plaza JFK Airport New York City
  • Crowne Plaza JFK Airport New York City, an IHG Hotel Hotel
  • Crowne Plaza JFK Airport New York City, an IHG Hotel Jamaica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.