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 Albany • 1 Room
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Hampton Inn & Suites Albany-Downtown

2.5-star property
25 Chapel St, Albany, NY 1-855-201-7819

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3.8 out of 5
Good!
See all 18 Travelocity Reviews

"Beds were super comfortable...pillows some of my favorite yet. Breakfast was great. Lots of variety with items. Did not like the parking situation. Wa ... " More

By a verified traveler on Sun 09 Feb 2020

Points Of Interest

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Hotel Description

Hotel near Times Union Center in Albany

Downtown Albany stay

A stay at this Downtown Albany hotel places you steps from Palace Theater and within a 10-minute walk of Times Union Center. Also, The Egg is within half a mile (1 km) and Albany Medical Center is within 2 miles (3 km).

Renovated in 2017

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Free breakfast is served.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 175 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Albany-Downtown ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Albany-Downtown

Everyone (12) Couples (2) Family (3)
5 out of 5

Posted by on Jun 26, 2020

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1 out of 5
Here was. Dog barking all day and night for our stay! We left early due to be unable to sleep bc of the disruption

Posted by , from St james on Mar 1, 2020

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Comment from Hotel Management

Apr 15, 2020 by ALB_DOS

I am sorry for your unpleasant stay and that you were not able to enjoy the exceptional service and stay that we strive to deliver to each guest. We do take measures to ensure all guests receive the atmosphere to be able to enjoy themselves and get the rest that they so deserve. We do take noise complaints seriously and if we were made aware and unable to resolve the issue, we sincerely apologize.

5 out of 5
Beds were super comfortable...pillows some of my favorite yet. Breakfast was great. Lots of variety with items. Did not like the parking situation. Wasn't aware there would be a charge to park my vehicle. Also there was no attendant to regulate parking so cars were parked with no order. At one point my vehicle was blocked in.

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 10, 2020 by KB

Thank you very much for your stay with us , glad t hear that you have enjoyed it , sorry for the parking situation we will address that directly

4 out of 5
We stayed here for an event at the Times Union Arena. The hotel is within walking distance. There are also many eateries within walking distance. The hotel was clean and comfortable. Breakfast was good. The young man at the desk was super helpful.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 11, 2020 by KB

Thank you very much for your stay with us , delighted to hear that you had a good stay with us

5 out of 5
Great customer service. And very comfortable room. All amenities are in great condition

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by KB

Thank you very much for your feedback , we are glad that you had a pleasant stay with us.

4 out of 5

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by Hampton Inn and Suites Albany-Downtown

Thank you for being a guest and reviewing our property. Have a wonderful day!

2 out of 5
If you book through Travelocity they will put you in their worst room available. Not the first time at Hampton.

Posted by on Sep 16, 2019

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4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Front Office Manager

Thank you for your review!

4 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hampton Inn and Suites Albany-Downtown

Thank you for being a guest and taking your time to review our property.

5 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 9, 2019 by Hampton Inn and Suites Albany-Downtown

Thank you for being a guest and reviewing our property. Have a wonderful day

About the Hampton Inn & Suites Albany-Downtown

Location 25 Chapel St, Albany, NY 12210

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Albany-Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton Inn & Suites Albany-Downtown was completed in January 2017. This Albany hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 2005
  • Breakfast available (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Albany Intl. Airport (ALB) (12.4 km / 7.7 mi)
  • Train station: Albany-Rensselaer Station (3 km / 1.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Albany-Downtown offers 175 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast daily.

DPs - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Yonos - This fine-dining restaurant serves dinner only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per week
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 12
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Albany-Downtown
  • Hampton Inn Hotel Albany-Downtown
  • Hampton Inn Albany-Downtown Hotel
  • Hampton Inn Suites Albany Downtown
  • Hampton & Suites Albany Albany
  • Hampton Inn & Suites Albany-Downtown Hotel
  • Hampton Inn & Suites Albany-Downtown Albany
  • Hampton Inn & Suites Albany-Downtown Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.