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Very nice hotel, in the midst " of things " but yet great spot to relax and wind down. Close to shopping , 10 min drive to the south beach and less than 30 mins away from the big malls. Got a complementary upgrade to a higher level room with amazing views . Will go again !!!
We love the "W" brand and would happily return to this South Beach property. The pool is near perfection. The staff is friendly and the overall ambience of the property is carefully crafted and excellent. That said, we had a few hiccups along the way. We were there for my 50th and, without my knowing ...
Our stay was nice. Room clean, view of the ocean was great. Got a cabana every day we were there and it was set up early-pool staff was great. The beach service needs a little help-one girl covering a large area so you weren't getting your drink quickly after ordering. Boat show was across the street, ...
Room was gorgeous and soothing but the min ute I put my head to the cozy pillows I heard the air conditioning valve 'clunk' when the unit cycled off. This went on all night. In the morning the shower, with all of it's fancy valves, never got quite hot which was a bummer. When I reported the problems ...
The Viceroy is, without a doubt, a posh hotel. We stayed in a one bedroom suite, and the attention to detail and amenities were stunning. But for all the luxury, the staff was rude and unhelpful. For example, we went up to the rooftop pool to swim but found no towels and no attendant. My husband ...
My time at this hotel was the best, everyone and I mea. Everyone was excellent. I went to get away and rest and work on my book, so peaceful, I elected be returning in a month staying there. Thank you for making my stay unforgettable. Sheila Garner
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