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4.2 out of 5

"They left a hairy soap in the shower from the previous guest. And the hair dryer was extremely sticky….. had to wipe it off with cleaning wipes and it ... " More

By a verified traveler on Mon 28 Jun 2021

Hotel Description

4-star eco-friendly hotel near James L. Knight Center, connected to a shopping center

City center retreat

You'll be steps from James L. Knight Center and within a 10-minute walk of Bayfront Park with a stay at this Downtown Miami hotel. Also, Brickell City Centre is within half a mile (1 km) and Miami Design Shopping District is within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour health club and perks like free WiFi.

IPod docks, Smart TVs

Boasting comforts like premium bedding and pillow menus, the 615 guestrooms also offer iPod docks and Smart TVs with cable channels. Other amenities include Netflix, room service, and coffee/tea makers. Housekeeping is available on request.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$184* Per night/room Aug 12 - Aug 13

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Miami ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Miami

Everyone (11) Couples (5) Family (9)
5 out of 5
Awesome Time

Posted by on Jul 19, 2021

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3 out of 5
They left a hairy soap in the shower from the previous guest. And the hair dryer was extremely sticky….. had to wipe it off with cleaning wipes and it was still sticky. When we got to the room (2 guests), they had only given us 1 shower towel, 1 wash cloth, and 1 hand towel. The booking was for two people… we had to call down for more. There was a big window and what looked like a balcony, but the window didn’t open so there was no way to get to it. Why even bother having the balcony out there? Weird. The elevators took FOREVER- there were long lines that would form at the elevator and you’d have to stand there and wait for about 10-20 min. Couldn’t find the staircase or we would have just taken the stairs to 7. The gym was very small, in the basement with no windows, but it was fine- got the job done. The sheets on the bed were very uncomfortable- hard almost. And very thin. And there was no comforter on the bed and no blankets. Very cheap. There were also no mirrors in the room- just one partial mirror above the sink (one sink for a room with 2 beds)- so you could never see your full outfit, just your thighs, up. Kind of annoying. Breakfast obviously isn’t included and the service was SO slow (took forever for someone to come take our order, for the food to be made, and for them to bring us the check- and never came to table in between) and not accommodating- when you ask for a very small alteration it was like you were asking them to cut off their arm for you.

Posted by on Jun 28, 2021

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5 out of 5
Very clean very nice will be staying here again

Posted by on May 27, 2021

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2 out of 5

Posted by on May 10, 2021

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5 out of 5
Definitely would stay in Hyatt again!

Posted by on Apr 29, 2021

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1 out of 5

Posted by on Apr 18, 2021

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3 out of 5

Posted by on Apr 10, 2021

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3 out of 5
Sheet were nasty, bed was so hard, and there was really no balcony

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 2, 2021 by HRM

Thank you for staying with us. Our apologies if anything during your visit was less than exceptional. We strive to exceed every guest expectation, every day with genuine hospitality and care. Should you return, please reach out to us with any preferences or requests so that we can make your next visit an enjoyable one.

5 out of 5

Posted by on Jul 9, 2020

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Comment from Hotel Management

Jul 23, 2020 by Dan B.

Thank you for staying with us from we are pleased you enjoyed your stay overall. We strive to exceed every guest’s expectation, every day with genuine hospitality and care.

5 out of 5
Great location. Room was very large and the checkin process went extremely smooth and quickly. All staff were incredibly friendly.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 22, 2020 by Dan B.

Thank you for staying with us. We are pleased you enjoyed your stay overall. We strive to exceed every guest expectation, every day with genuine hospitality and care.

About the Hyatt Regency Miami

Location 400 Se 2nd Ave, Miami, FL 33131

Property Features

Hyatt Regency Miami offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 100000 square feet (9290 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-friendly Hyatt Regency Miami. For a fee, parking is available. This 4-star Miami hotel is smoke free.

  • 615 guestrooms or units
  • 24 levels
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Wedding services available
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Miami International Airport (MIA) (11.6 km / 7.2 mi)
  • Train station: Miami Airport Station (9.5 km / 5.9 mi)
  • Metro station: Riverwalk Metromover Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Miami offers 615 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to noon and on weekends from 7:00 AM to 1:00 PM.

Riverview Bar and Grill - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner.

Riverview Bar and Grill - This cocktail bar serves lunch, dinner, and light fare. Open daily.

Market - This café serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests may be subject to health screenings for COVID-19 at the property.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 26 per person (approximately)
  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Miami
  • Hyatt Miami Regency
  • Hyatt Regency Hotel Miami
  • Hyatt Regency Miami
  • Miami Hyatt
  • Miami Hyatt Regency
  • Miami Regency
  • Miami Regency Hyatt
  • Regency Hyatt Miami
  • Regency Miami Hyatt
  • Hyatt Hotel Miami
  • Hyatt Regency Miami Hotel Miami
  • Hyatt Regency Miami Hotel
  • Hyatt Regency Miami Hotel
  • Hyatt Regency Miami Miami
  • Hyatt Regency Miami Hotel Miami

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.