"Smooth experience in general from check in to check out. Staff very friendly and helpful " More

By a verified traveler on Mon 17 Jul 2017

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Hotel Description

Hyatt Regency Miami puts you in the heart of Miami, steps from James L. Knight Center and within a 10-minute stroll of Bayfront Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour health club.

Flat-screen TVs with cable channels are featured in all 615 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include designer toiletries. Room service, coffee/tea makers, and down comforters are also available.

The cafe, Riverwalk Cafe, serves regional cuisine and is open for breakfast, lunch, and dinner. Pure Verde Lounge is the hotel's own cocktail bar. Enjoy the fitness center and free pool cabanas as well as access to aerobics classes and yoga classes. Business amenities include a conference center, a business center, and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking.

With a stay at this 4-star Downtown Miami hotel, you'll be 0.7 km (0.5 mi) from Brickell City Centre and 2.4 km (1.5 mi) from PortMiami.

Hyatt Regency Miami ratings based on 61 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great stay in downtown Miami

Pros: Everything
Cons: Room was a small bit smelly
Smooth experience in general from check in to check out. Staff very friendly and helpful

Posted by , from Gainsville. FL on Jul 17, 2017

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Comment from Hotel Management

Jul 20, 2017 by Guest Services

Greetings Hoppy, We appreciate you choosing Hyatt Regency Miami and sharing your experience. We are overjoyed to learn of your smooth experience from check in to check out, which is our goal for each of our guests. Our team members love to see that our visitors appreciate their friendliness and assistance, and we’ll be sure to share your kind remarks with them. Please visit us again on your next stay in vibrant downtown Miami. Kind regards, Hyatt Regency Miami

2 out of 5

Not worth the $$$

Well it started all wrong reserved a King suite with a view when we get there told all is available is a room with twin beds because they are all sold out. Management was worthless and did not help the situation. The value was not there will never return.

Posted by on Feb 19, 2017

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Comment from Hotel Management

Feb 24, 2017 by Guest Services

Dear Guest, Thank you for being our guest and sharing your feedback in the form of a review. While we do our best to honor all requests for specific room types, we regret that we did not have any king beds available upon your arrival, and we apologize for this inconvenience. We will review this incident with our team to ensure that our future guests do not share in your experience, and, once more, we thank you for bringing it to our attention. We hope you’ll consider staying with us again so that we may have another opportunity to win you over! Kind regards, Hyatt Regency Miami

3 out of 5



Posted by on Jun 27, 2016

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5 out of 5

Awesome stay.. Staff was very helpful.

Pros: Location
Location: Great location.. Walking distance to shops and restaurants.
Fantastic hotel. We could walk to lots of things.

Posted by , from Sparks, Nv. on May 16, 2016

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3 out of 5
Pros: Location
We stayed at the Hyatt for 4 nights and were disappointed. The pool was closed without any notice during booking. Hotel rooms were outdated and our room did not even have a fridge. Our hotel balcony was taped shut so we could not enjoy the Miami city views. We were woken up multiple times due to hearing our neighbors next door conversing - the walls must be paper thin. Would consider staying there again but no longer than 1 night.

Posted by on Sep 15, 2015

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3 out of 5

Bed was unbelievably uncomfortable

Bed was unbelievably uncomfortable. Staff was good. Hyatt should have better beds than that. Tv was somewhat okay. Due to uncomfortable bed my wife and I both ended up with back pain.

Posted by , from r on Sep 4, 2015

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5 out of 5

Beautiful and very clean room

Pros: Everything also clean linnen
I am very specific when it come to hotels. I always look at their bedding, if the room looks dogging I will not sleep in the bed but your hotel is so clean I wish I had stayed for one more night.

Posted by , from South Africa on Aug 17, 2015

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5 out of 5

5 Stars all around!

Our stay here was lovely. I can't say enough about how wonderful Michael was. He took care of our bags and was very friendly with our kids. We will definitely be returning to the Hyatt when we return to Miami.

Posted by , from Houston, TX on Jul 3, 2015

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2 out of 5

Not what I was expecting

Pros: Location was great and most of staff was pleasant.
Cons: Although the staff was very friendly, they didnt follow up on any issues we had.
Location: Great downtown location close to everything, but would chose a different hotel in the same area if I was to go back.
I booked my room through Travelocity's secret deals at the advice of a co-worker. It ensured a 4 star hotel and when I saw Hyatt Regency after booking I was pleased. Prior to arriving at the hotel I called and asked about a mini fridge in the room and was informed they had them. Once I checked in to my room, I realized there was no mini fridge. When I called the front desk I was told it would be $25, which I decided was a little much. There was a stain on the sheets, we made multiple attempts to have them changes but housekeeping NEVER came to our room during our 2 night stay. The tub did not drain well at all which caused there to be a film left in the bottom of the tub. When we went to the pool there were signs on the wall of menus but we were informed there was no food or drinks by the pool or pool service so we went elsewhere for lunch. I would not recommend this hotel or booking through Travelocity secret deals to anyone after this experience.

Posted by , from Naples, FL on May 26, 2014

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4 out of 5

lack of conveniences

The room should have at least a mini fridge. Carpet was not clean.

Posted by , from Tarpon Springs, FL on Sep 18, 2013

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About the Hyatt Regency Miami

Location 400 Se 2nd Ave, Miami, FL 33131

Property Features

Hyatt Regency Miami offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. There are 15 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Hyatt Regency Miami. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Miami hotel is smoke free.

  • 615 guestrooms or units
  • 24 levels
  • 100000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Miami, FL (MIA-Miami Intl.) (11.8 km / 7.3 mi)
  • Train station: Miami Airport Station (9.5 km / 5.9 mi)
  • Metro station: Riverwalk Metromover Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Miami offers 615 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Riverwalk Cafe - This cafe specializes in regional cuisine and serves breakfast, lunch, and dinner.

Pure Verde Lounge - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The Hyatt has an outdoor pool and sundeck, and a well-equipped fitness room with fitness classes on site.

Additional recreational activities are available on Biscayne Bay and at Bayfront Park, about 3 blocks away.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing nearby
  • Yoga classes/instruction on site


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 41.00 per day (in/out privileges)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Miami
  • Hyatt Miami Regency
  • Hyatt Regency Hotel Miami
  • Hyatt Regency Miami
  • Miami Hyatt
  • Miami Hyatt Regency
  • Miami Regency
  • Miami Regency Hyatt
  • Regency Hyatt Miami
  • Regency Miami Hyatt
  • Hyatt Hotel Miami
  • Hyatt Regency Miami Hotel Miami
  • Hyatt Regency Miami Hotel

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.