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4.1 out of 5

"The property was great and the service was great " More

By a verified traveler on Tue 15 Aug 2023

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Hotel Description

4.5-star beachfront resort near Ocean Drive

On the beach

Your stay at this Mid Beach resort places you within 2 miles (3 km) of Miami Beach Boardwalk and Collins Avenue Shopping Area. Miami Beach Convention Center and Ocean Drive are also within 3 miles (5 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this luxury resort. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Premium Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180* Per night/room Sep 24 - Sep 25

Premium Suite, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Bay View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Oceanfront (King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Miami Beach ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (10) Couples (6) Family (4)
5 out of 5
The property was great and the service was great

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 18, 2023 by General Manager

Dear Larry,Thank you for taking the time to share how much you enjoyed your stay at Eden Roc Miami Beach. We are delighted to hear that you liked our friendly guest service, and we trust you were able to enjoy some of our great on-site amenities. Please come back and see us again soon!Sincerely,Maria VilchezEden RocHotel Manager

3 out of 5

Posted by on Jul 8, 2023

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Comment from Hotel Management

Aug 20, 2023 by Maria Vilchez - Hotel Manager

Dear DaJia, Thank you for bringing your concerns to our attention. We're disappointed that we did not meet your expectations, and we apologize for any inconvenience caused. We appreciate your feedback as we continually strive to improve our guests' experiences. Thanks for your time, and we wish you safe travels.

5 out of 5
The staff at Eden Roc are top notch. Everyone was super attentive and helpful during my stay. I mentioned that I was in town with my sister celebrating her birthday and staff had a bottle of champagne and a birthday card delivered to our room.

Posted by on May 17, 2023

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Comment from Hotel Management

May 18, 2023 by General Manager

Dear Kim,Please pass along our belated birthday wishes to your sister. We love to see that our complimentary bottle of champagne helped start the celebration off on a positive not. We hope that you felt right at home. Thank you so much for highlighting our team's amazing service. Come back and visit us again anytime at Eden Roc Miami Beach. Sincerely,Maria VilchezEden RocHotel Manager

5 out of 5
Excelente hotel very clean and great atmosphere

Posted by on Apr 17, 2023

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Comment from Hotel Management

Apr 18, 2023 by General Manager

Dear Alexander,Thank you! We are delighted to know that you appreciated our clean accommodations an lovely atmosphere. Safe travels, and we hope to see you again soon! Sincerely,Maria VilchezEden RocHotel Manager

5 out of 5
The hotel is very nice and clean. Drinks and food is very expensive.

Posted by , from Cuddebackville on Apr 3, 2023

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Comment from Hotel Management

Apr 4, 2023 by General Manager

Dear Michele,We're thrilled to read that you enjoyed your recent stay at Eden Roc Miami Beach. Our goal is to provide every guest with an amazing experience, so we're truly pleased that was the case during your visit. We appreciated the opportunity to host you, and we hope to welcome you back in the future!Sincerely,Maria VilchezEden RocHotel Manager

5 out of 5

Posted by on Jul 6, 2022

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5 out of 5

Posted by on Mar 24, 2022

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5 out of 5
The room was absolutely amazing!! We were perfectly content to stay in but couldn’t resist enjoying the beautiful beach weather!

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 17, 2021 by General Manager

Dear Gina, Our team works very hard for reviews like yours, so thank you for sharing! We are thrilled to know that you loved your room, and while we completely understand the temptation to stay in and enjoy it fully, we're glad you got out for a bit to enjoy our lovely weather and relaxing beach. We look forward to being your home away from home anytime your journey brings you this way! Sincerely, Eugenia Dwyer General Manager

4 out of 5
I was very impressed with the hotel and everything until i got my final bill. I was charged over $150 for bar, beverages and food that i did not take. I didnt use anything from the beverages in my room but i was charged for many. I didn't get any food yet i was charged for food. As of now I'm still waiting for a reply from the hotel. Not happy!!!!!

Posted by on Nov 25, 2021

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Comment from Hotel Management

Nov 29, 2021 by General Manager

Dear Daniel, The issues you raise are very important to us. We appreciated the opportunity to host your trip, and we're glad to hear you were impressed with our property. However, we apologize for the billing issues you had at check out. We'll investigate your comments further. We apologize for any missed communication, please reach out to us again so that we can assist you. Sincerely, Eugenia Dwyer General Manager

4 out of 5
We loved this hotel! The lobby smelled amazing. I need whatever scent that is for my home. We felt welcome the moment we checked in. The front desk was apologetic that our room wasn't going to be ready until check-in time, but that's totally understandable. Plus, we would not have used our room anyways since we wanted to be outside at the pool and beach. The pool areas are beautiful! The only downside is that the hotel blocks the sun for a great portion of the day. I imagine this provides relief on hot days, but we wanted a tan :) The beach is always an option! Our room was beautiful and the service was amazing. The set up of the room was unique and awesome. The balcony views were excellent as well. I would absolutely stay here again. When we tried to get a pool chair in mid-afternoon, there were no towels remaining, which was a bit of a bummer. Not a deal breaker because I'm sure if we had asked, someone would have accommodated us. :) The only lack of professionalism I witnessed from an employee was a lady who seemed to oversee much of the staff. I was napping on a pool chair and I was woken up by her talking very disrespectfully to an employee. I am not sure what all occurred, but I don't think those conversations should be heard by guests. Great hotel, mostly great staff, and beautiful views. I highly recommend!

Posted by , from Fenton on Nov 18, 2021

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Comment from Hotel Management

Nov 19, 2021 by General Manager

Dear Stefanie, Thank you for taking the time to leave such a thoughtful review of your stay with us at Eden Roc Miami Beach. It is delightful to hear how much you enjoyed your visit and that our gorgeous accommodations, luxurious amenities, and stunning views all added to your experience. That being said, we apologize for any employee interactions you may have witnessed, and we will be sure to discuss your feedback with the relevant parties to ensure nothing like that happens again. We are happy that that situation did not detract too much from your trip, and we cannot wait to welcome you back for an even better stay soon! Sincerely, Eugenia Dwyer General Manager

Property Features

Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business center on site. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 1:00 PM.

Nobu Miami - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ocean Social - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nobu Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Cafe Inez - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Aquatica Poolside Bar - This beachfront cocktail bar serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 44.46 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–30 for adults, and USD 5–30 for children
  • Valet parking fee: USD 52.43 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.