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4.0 out of 5

"Love the hotel and several pools and beach access with staff and lounge chairs. The customer service is outstanding and I also love Malibu Farms resta ... " More

By a verified traveler on Sun 09 Feb 2020

Hotel Description

4.5-star beachfront resort near Lummus Park Beach

On the beach

Within a 15-minute walk of this Mid Beach resort, you'll find Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features 2 restaurants, 3 outdoor pools, and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi, flat-screen TVs

The 415 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Minibars, espresso makers, and hair dryers are also available. Housekeeping is available on request.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Jul 12 - Jul 13

Deluxe Room, 1 King Bed (Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (NOBU)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Miami Beach ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (13) Couples (3)
1 out of 5

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve Sincerely, Michael Chin General Manager

1 out of 5

Posted by on Apr 1, 2020

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Comment from Hotel Management

Apr 3, 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve. Sincerely, Michael Chin General Manager

5 out of 5
Love the hotel and several pools and beach access with staff and lounge chairs. The customer service is outstanding and I also love Malibu Farms restaurant.

Posted by , from Pittsburgh on Feb 9, 2020

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Comment from Hotel Management

Feb 11, 2020 by Nicolas M.

Dear PAF, It was our honor hosting you and we're glad to hear that you were treated with the outstanding service that you deserve. We look forward to welcoming you back again soon. Warm regards, Nicolas M.

5 out of 5
Wonderful views, pleasant pool area, good restaurants.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Nicolas M.

Dear Guest, Thank you for your kind feedback, we hope to have another chance to welcome you. Warm regards Nicolas M.

5 out of 5
Loved everything loved everything loved everything loved everything loved everything loved everythin

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Nicolas M.

Thank you very much for your kind review and feedback! It was our greatest honor hosting you and we look forward to welcoming you back again soon. Warm regards, Nicolas M.

2 out of 5
This hotel is very clean which was the only thing that I liked about it. What I didn’t like is the fact that they charge you a daily $35.00 hotel fee whether you use the beach chairs, pool area and gym or not. I got to the hotel late that night due to flight delays and I was still charged $35.00 fee for that day even though I didn’t get to use anything offered for the fee. They don’t have basic things such as Tylenol, ibuprofen or pepto bismol on hand after a certain hour, as expensive as this place is they should have the necessities 24hrs. They also charge you $200.00 a day room insurance fee Incase anything is broken in your room, they put the money back in your account if everything is intact but I’ve never heard of a hotel charging $200.00 a day maybe $200.00 for the whole stay but a day??!!! That’s ridiculous! Oh and let’s not forget how they added $50.00 to my bill for an overnight parking fee when I didn’t even have a car and I didn’t have any guest visit me so where the heck did that parking fee come from??!! They removed the parking fee only because I noticed it and complained about it but what if I would have overlooked it? I would have been charged for something that was a mistake on their part. I’d also like to add that some of the other guest staying there were very loud and unruly. I would never stay at this hotel again nor will I refer it to anyone.

Posted by , from New York on Aug 6, 2019

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Comment from Hotel Management

Aug 12, 2019 by Nicolas M.

Dear Nastassja, Thank you for your review. I appreciate your valuable feedback as I have shared your comments with our team to ensure we improve in the areas you mentioned. We apologize for any inconveniences you may have experienced and hope to get a second opportunity to welcome you back for an improved experience. Warm regards, Nicolas M.

4 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 3, 2019 by Nicolas M.

Dear guest, Thank you very much for your kind review and feedback! It was our greatest pleasure hosting you and we look forward to welcoming you back again soon at Eden Roc Miami Beach. Warm regards, Nicolas M.

5 out of 5
The art work was awesome as well as the suite & staff...... The pools were a bit cloudy.

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by Nicolas M.

Thank you for your review! I'm glad to hear you enjoyed your stay and art collection at the Hotel. It was our pleasure hosting and we can't wait to welcome you back again soon. Warm regards, Nicolas M.

5 out of 5
Loved our stay at the Eden Roc! Very convenient location, amenities were clean and available. The only bad thing I can comment about is the beach side service, the drinks were terrible and way over priced. Other than that, it was an amazing stay!

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Nicolas M.

Dear Guest, Thank you for your review! We're glad you enjoyed your stay at Eden Roc, and the excellent service that was provided to you. We look forward to hosting you again very soon. Warm regards, Nicolas M.

5 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Nicolas M.

It was our greatest pleasure hosting you and we look forward to welcoming you back again very soon. Warm regards, Nicolas M.

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge(s)
  • Fitness facilities
  • Meeting facilities
  • Spa

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Restaurant

Property Features

Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (18 km / 11.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided on request.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

Nobu - This restaurant serves breakfast, brunch, lunch, and dinner.

Malibu Farm Restaurant - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Nobu Lobby Bar - This lobby lounge serves light fare only. Open daily.

Cafe Inez - Onsite coffee shop. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Eden Roc Miami Beach

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 50 per person (approximately)
  • Valet parking fee: USD 49 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.