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4.1 out of 5

"Everything satisfactory no microwave in the room " More

By a verified traveler on Thu 15 Apr 2021

Hotel Description

4.5-star beachfront resort near Lummus Park Beach

On the beach

Within a 15-minute walk of this Mid Beach resort, you'll find Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features 2 restaurants, 3 outdoor pools, and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi, flat-screen TVs

The 415 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs with cable channels provide entertainment options, and other amenities include room service and espresso makers. Housekeeping is available on request.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$359* Per night/room Jul 13 - Jul 14

Deluxe Room, 1 King Bed, View (Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (NOBU)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Miami Beach ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (9) Couples (4)
2 out of 5
The views, three pools and close to the beach

Posted by on May 13, 2021

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Comment from Hotel Management

May 14, 2021 by General Manager

Thanks for joining us during your stay in Miami Beach. We trust that you had the chance to soak up the sun by the pool, and we're glad that our proximity to the beach was to your liking. Your rating greatly disappoints us. We truly hope it was left in error, but if it wasn't, we'd love to hear from you regarding how we could have improved your stay. Guest satisfaction means everything to our team, and we want to make sure that we're consistently putting our best foot forward. Sincerely, Eugenia Dwyer General Manager

5 out of 5
Everything satisfactory no microwave in the room

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by General Manager

We appreciate you reaching out and for choosing us for your trip. We are glad your stay was overall pleasing. Despite not having some room amenities, we are glad not all was lost. Safe travels and visit us again!

5 out of 5

Posted by on Oct 26, 2020

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Comment from Hotel Management

Oct 26, 2020 by Joy Boyd

Thanks so much for sharing your positive feedback from your stay at Eden Roc Miami Beach!- We hope to welcome you back very soon. Sincerely, Joy Boyd General Manager

5 out of 5
We had a great stay here!! Staff was very friendly. Great pool area, would definitely stay here again!

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by Michael Chin

Thank you for taking the time to share your positive feedback at Eden Roc Miami Beach. We love the opportunity to be pathfinders for our guests, so I’m delighted to hear that our staff was one of highlights to visit during your time in Miami. And that you were equally as charmed by our rooms and our resort. We look forward to welcoming you back soon! Sincerely, Michael Chin General Manager

1 out of 5

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve Sincerely, Michael Chin General Manager

1 out of 5

Posted by on Apr 1, 2020

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Comment from Hotel Management

Apr 3, 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve. Sincerely, Michael Chin General Manager

5 out of 5
Love the hotel and several pools and beach access with staff and lounge chairs. The customer service is outstanding and I also love Malibu Farms restaurant.

Posted by , from Pittsburgh on Feb 9, 2020

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Comment from Hotel Management

Feb 11, 2020 by Nicolas M.

Dear PAF, It was our honor hosting you and we're glad to hear that you were treated with the outstanding service that you deserve. We look forward to welcoming you back again soon. Warm regards, Nicolas M.

5 out of 5
Wonderful views, pleasant pool area, good restaurants.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Nicolas M.

Dear Guest, Thank you for your kind feedback, we hope to have another chance to welcome you. Warm regards Nicolas M.

5 out of 5
Loved everything loved everything loved everything loved everything loved everything loved everythin

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Nicolas M.

Thank you very much for your kind review and feedback! It was our greatest honor hosting you and we look forward to welcoming you back again soon. Warm regards, Nicolas M.

2 out of 5
This hotel is very clean which was the only thing that I liked about it. What I didn’t like is the fact that they charge you a daily $35.00 hotel fee whether you use the beach chairs, pool area and gym or not. I got to the hotel late that night due to flight delays and I was still charged $35.00 fee for that day even though I didn’t get to use anything offered for the fee. They don’t have basic things such as Tylenol, ibuprofen or pepto bismol on hand after a certain hour, as expensive as this place is they should have the necessities 24hrs. They also charge you $200.00 a day room insurance fee Incase anything is broken in your room, they put the money back in your account if everything is intact but I’ve never heard of a hotel charging $200.00 a day maybe $200.00 for the whole stay but a day??!!! That’s ridiculous! Oh and let’s not forget how they added $50.00 to my bill for an overnight parking fee when I didn’t even have a car and I didn’t have any guest visit me so where the heck did that parking fee come from??!! They removed the parking fee only because I noticed it and complained about it but what if I would have overlooked it? I would have been charged for something that was a mistake on their part. I’d also like to add that some of the other guest staying there were very loud and unruly. I would never stay at this hotel again nor will I refer it to anyone.

Posted by , from New York on Aug 6, 2019

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Comment from Hotel Management

Aug 12, 2019 by Nicolas M.

Dear Nastassja, Thank you for your review. I appreciate your valuable feedback as I have shared your comments with our team to ensure we improve in the areas you mentioned. We apologize for any inconveniences you may have experienced and hope to get a second opportunity to welcome you back for an improved experience. Warm regards, Nicolas M.

Property Features

Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami International Airport (MIA) (17.9 km / 11.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

Nobu - This restaurant serves breakfast, brunch, lunch, and dinner.

Malibu Farm Restaurant - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Nobu Lobby Bar - This lobby lounge serves light fare only. Open daily.

Cafe Inez - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 50 per person (approximately)
  • Valet parking fee: USD 52.43 per day
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.