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Z Ocean Hotel South Beach

3.5-star property
1437 Collins Ave, Miami Beach, FL 1-855-201-7819
4.1 out of 5
Very good!
See all 28 travelocity Reviews

"I only stayed one night, but the penthouse with private rooftop deck and jacuzzi was amazing! Staff was pleasant and check in was a breeze. I wish the ... " More

By a verified traveler on Fri 30 Jul 2021

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Hotel Description

4-star beach hotel near Lummus Park Beach

Oceanside stay

Within a 10-minute walk of this South Beach hotel, you'll find Lummus Park Beach and Lincoln Road Mall. Art Deco Welcome Center and The Wolfsonian Museum are also within half a mile (1 km).

Award-winning

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate complimentary bicycles and babysitting.

Luxury Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$349* Per night/room Feb 8 - Feb 9

Luxury Suite, 1 King Bed, Lanai, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed, Terrace, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Z Ocean Hotel South Beach ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Z Ocean Hotel South Beach

Everyone (8) Couples (3) Family (1)
1 out of 5
No two free water bottles in room. Safe broke. Dirty. Floor dirty. Bar closed to use drink coupon Restaurant closed. Front desk woman could care less last night asked for ear plugs she refused. Absolutely disgusting and dated

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 14, 2022 by Customer Service

We appreciate you taking the time to share with us your feedback, Michael.We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward.We do hope you give us another opportunity to share a more enjoyable experience with you soon.

5 out of 5

Posted by on Apr 25, 2022

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2 out of 5
The pictures on the internet do not accurately describe the property. It is now somewhat old and let go. The upper balcony was a complete let down. Run down, hardly anything worked, not as seen in pictures, the jacuzzi old and barely worked. It was repainted making it dangerously slippery. Slipped twice trying to get in and out injuring my back. The room was clean aside from the ants. Definitely needs a rehab for the prices they charge. You have to valet park. Car was damaged upon getting it back!

Posted by , from SAINT CLOUD on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Customer Service

We appreciate you taking the time to share your concerns with us, JEFFREY. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.

5 out of 5
I only stayed one night, but the penthouse with private rooftop deck and jacuzzi was amazing! Staff was pleasant and check in was a breeze. I wish there were more stringent COVID-19 restrictions in place, but I think they are on par with the rest of the state. Will return after the pandemic!

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 30, 2021 by Customer Service

Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Z Ocean Hotel South Beach. Have a wonderful day!

3 out of 5
The food & bar area was nice

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 2, 2021 by Customer Service

We appreciate the feedback. We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

3 out of 5
Outdated property! Update rooms and furniture. Restaurant was good

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 21, 2021 by Customer Service

We appreciate that you took the time to share your feedback. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 19, 2021 by Customer Service

Thank you for this lovely rating! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again. We'd like to share an even better experience with you soon. Have a nice day!

5 out of 5
Nice hotel middle Of Collins Ave walk right out your hotel to the main strip and party life also beach is literally 1min away walking distance

Posted by , from Ohio on Jan 26, 2021

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Comment from Hotel Management

Jan 26, 2021 by Customer Service

Thank you for the fantastic review, Renee! We're delighted your time at Z Ocean Hotel South Beach was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day!

1 out of 5
travelocity would not refund our money. extremely disappointed with this travel.

Posted by on Sep 29, 2019

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4 out of 5
i LIKES THE ROOM & BALCONY. I ASKED FOR WATER NEVER GET IT. INTERNET NEED TO BE FREE.

Posted by on Sep 13, 2019

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About the Z Ocean Hotel South Beach

Location 1437 Collins Ave, Miami Beach, FL 33139

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Z Ocean Hotel South Beach like an outdoor pool, complimentary bicycles, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a spa tub and a terrace. Parking is available for a fee. This 4-star Miami Beach hotel is smoke free.

  • 43 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Z Ocean Hotel South Beach offers 43 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony (furnished)
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Front Porch Cafe - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Health or beauty spa nearby
  • Jet skiing nearby
  • Ecotours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 29 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.16 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Internet access
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 19 per person (approximately)
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Z
  • Hotel Z Ocean
  • Ocean Z
  • Ocean Z Hotel
  • Z Hotel
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  • Z Ocean Hotel
  • Z Ocean Hotel South Beach
  • Z Ocean South Beach
  • Crowne Plaza Miami Beach
  • Miami Beach Crowne Plaza
  • Vincci South Beach
  • Miami Beach Crowne Plaza
  • Vincci South Beach
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  • Crowne Plaza Z Ocean Hotel
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You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Z Ocean Hotel South Beach is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.