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Hotel Riu Plaza Miami Beach

4-star property
3101 Collins Ave, Miami Beach, FL 1-855-201-7819
3.4 out of 5
See all 14 travelocity Reviews

"When I booked a RIU hotel for my stay in Miami I though “RIU” as a big name with prestige. What I found in this property was a basic three stars hotel ... " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

4-star beachfront resort with 2 bars/lounges

Beachside getaway

Within a 15-minute walk of this Mid Beach resort, you'll find Miami Beach Boardwalk and 41st Street. Miami City Ballet and Collins Avenue Shopping Area are also within 2 miles (3 km).

Fun at the beach

The resort's outdoor pool, gym, and 2 bars/lounges are among the featured amenities. A restaurant, a 24-hour front desk, and concierge services are also provided.

Free WiFi, flat-screen TVs

The 284 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and Egyptian cotton sheets. Hair dryers, safes, and showers are also available.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$111* Per night/room Oct 27 - Oct 28

Deluxe Room, Ocean View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Hotwire ROH

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, City View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Riu Plaza Miami Beach ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Plaza Miami Beach

Everyone (4) Couples (4) Family (2)
3 out of 5
When I booked a RIU hotel for my stay in Miami I though “RIU” as a big name with prestige. What I found in this property was a basic three stars hotel. They are making an effort to stay in business but the dingy appearance of the rooms does not contribute to it. I encountered roaches all over the room climbing on the phone, on my bagel, on the towel, the bed, the garbage 🗑. There was no microwave, no tissue box or a clock in the room. The pool is small and with a door that connects to the beach, so a lot people from the beach that didn’t belong to the hotel enter it for a splash and just occupied the whole pool. In the positive side, the breakfast buffet is really good and the stuff very friendly. Never again I would book this hotel. At least not the Miami property.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 13, 2021 by Online Reputation Manager

Dear guest, Thank you for staying with us and for sharing a review on Expedia. While we appreciate your words about our breakfast and dedicated staff, we are very troubled to understand that we failed to reach your expectations overall due to the described reasons. We are very concern by your words since it does not reflect at all our way of working. Please accept our apology for any inconvenience caused and be assured that we will follow up on your comment. We do hope that we will have the opportunity to welcome you back again someday! Best wishes, Hotel Riu Plaza Miami Beach Online Reputation Manager

4 out of 5
Nothing

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 10, 2021 by Online Reputation Manager

Dear guest, Thank you for your rating! It was our pleasure to take care of you and we look forward to welcoming you back very soon! With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

5 out of 5
All the employees were very friendly.

Posted by on Apr 5, 2021

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2 out of 5

Posted by on Mar 17, 2021

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5 out of 5
Loved the beach front access! Pool bar, and they served drinks om the beach! Had to uber to downtown. But other than that would def. Recommend

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 11, 2021 by Online Reputation Manager

Dear Guest, we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5
The desk staff was somewhat rude and unprofessional. Then we get to the room and within 5 minute of removing my shoes my white socks are dirty black, then the shower cold water did not work at all, one sink kept getting backed up. The only positive was the bed was comfortable and valet was friendly. Overall not a good experience. Will not return ever!

Posted by on Jan 31, 2021

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Comment from Hotel Management

Feb 1, 2021 by Online Reputation Manager

Dear Guest, Thank you for taking the time to review our hotel. While we make every effort to make sure our guests have a fabulous time, and while it is good to hear that you liked our location, we are saddened for the experience you describe which was far from perfect. We are terribly sorry to hear that you have an unpleasant experience at our front desk with one of our staff members. Of course, we will follow up and address the lack of apathy on behalf of our front desk team. It is inexcusable! Please know, this is not typical of the service we provide here at the Hotel Riu Plaza Miami Beach. We do hope that you give us another opportunity to better serve you in the near future. With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5
Property was ok and the hotel restaurant was horrible I hate the worst Quesadilla food was not good

Posted by , from Miami,Florida on Jul 19, 2020

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Comment from Hotel Management

Jul 21, 2020 by Online Reputation Manager

Dear Leandro, Thank you so much for taking the time to let us know about your recent stay with us. While it is nice to hear that you liked our property, we are sorry that we were not able to reach your expectations in terms of food. We will pass your feedback to our chefs as they work daily to provide a splendid meal to all our guests. Thank you again for taking time to let us know about your stay and we hope to welcome you back soon. With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

3 out of 5
The main areas of the property are fantastic. The rooms could use some updating and some maintenance attention. The T.V was blurry and distorted. The soap holder in the shower is broken and flimsy and feel as soon as a placed my body wash bottle on it. The shower handle in room 507 does not work for the hot water, so you can either take a cold shower or suffer from 3rd degree burns because the water gets super hot and then you can not shut it off.

Posted by , from Lynchburg va on Jul 1, 2020

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Comment from Hotel Management

Jul 3, 2020 by Online Reputation Manager

Dear Chrissy, Thank you for choosing our hotel for your stay in Miami and for sharing your experience with us. While we are glad you enjoyed the beauty of our facilities, we lament you encountered some inconveniences in your room. We would have liked to have been informed about this during your stay to assist and provide you with a more pleasant holiday. Please rest assured, we will follow up immediately with our management team. We hope you allow us the chance to host you again soon for a more positive experience and redeem your faith in us. Kind regards, Hotel Riu Plaza Miami Beach Online Reputation Manager

5 out of 5

Posted by on Oct 6, 2019

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1 out of 5
Had to cancel the last night and they wouldn’t refund us for the last night. Paid stupid money for resort fees and parking. Slimy hotel tactics to milk more money out of people. Their resort fees and parking should be built into the display price In the search results.

Posted by on Oct 4, 2019

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About the Hotel Riu Plaza Miami Beach

Location 3101 Collins Ave, Miami Beach, FL 33140

Property Features

Hotel Riu Plaza Miami Beach offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this resort measures 1335 square feet (124 square meters). A terrace, multilingual staff, and a garden are also featured at the eco-friendly Hotel Riu Plaza Miami Beach. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Miami Beach resort.

  • 284 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Dining venue
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Riu Plaza Miami Beach offers 284 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Florida - Onsite restaurant.

Capital - Onsite bar. Open daily.

Alligator - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in half board rate plans receive breakfast and dinner only (drinks not included).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 13.70 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for wireless Internet in public areas: USD 13.70 per night (rates may vary)
  • Valet parking fee: USD 42.80 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 13.70 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riu Florida Beach
  • Riu Hotel Beach Florida
  • Riu Florida Beach Hotel Miami Beach
  • Riu Florida Beach Miami
  • Riu Miami
  • RIU Plaza Miami Beach Hotel
  • RIU Plaza Miami Beach
  • Riu Florida Beach Hotel Miami
  • RIU Plaza Miami Beach Resort
  • RIU Plaza Resort
  • Riu Plaza Miami Miami
  • RIU Plaza Miami Beach
  • Hotel Riu Plaza Miami Beach Resort
  • Hotel Riu Plaza Miami Beach Miami Beach
  • Hotel Riu Plaza Miami Beach Resort Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.