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Hotel Riu Plaza Miami Beach

4-star property
3101 Collins Ave, Miami Beach, FL 1-855-201-7819
3.5 out of 5
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See all 17 travelocity Reviews

"The check-in staff was very nice and professional. We got off the cruise ship and headed early to the hotel. They allowed us to get checked in and g ... " More

By a verified traveler on Mon 07 Nov 2022

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Hotel Description

4-star beachfront resort near Ocean Drive

Beachside getaway

A stay at this Mid Beach resort places you within half a mile (1 km) of Miami Beach Boardwalk and 2 miles (3 km) of Collins Avenue Shopping Area. Ocean Drive and Miami Beach Convention Center are also within 2 miles (3 km).

Fun at the beach

This resort features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Deluxe Room, City View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$178* Per night/room Dec 15 - Dec 16

Deluxe Room, Ocean View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Hotwire ROH

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Riu Plaza Miami Beach ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Plaza Miami Beach

Everyone (3) Couples (5) Family (5)
5 out of 5
The check-in staff was very nice and professional. We got off the cruise ship and headed early to the hotel. They allowed us to get checked in and gave us a towel card to sit by the pool. And got the rooms ready as soon as they could.

Posted by on Nov 7, 2022

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5 out of 5
It was a very nice place to stay. Will stay again.

Posted by , from Lehigh Acres on Oct 28, 2022

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4 out of 5
Location, friendly people freedom I will stay again

Posted by on May 14, 2022

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4 out of 5
Towel hanger in bathroom was broken. Beds were horribly uncomfortable. Beautiful place though.

Posted by , from APPLE VALLEY on Mar 27, 2022

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4 out of 5
We truly enjoyed our stay here. The property was clean, service was good, breakfast was great. We didn’t realize how expensive food and drinks are in Miami but the hotel’s weren’t any more are less expensive than anywhere else. It was a family friendly place further north than all the spring breakers, which was good for us.

Posted by on Mar 20, 2022

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3 out of 5
I believe my expectations were to high. There were nights I couldn’t sleep because people sounded like they were in our room every time someone was in the hallway. It was very noisy. Also I’m glad the breakfast was free because it wasn’t great at all. The staff was friendly and location great but I would not recommend it to anyone.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Online Reputation Manager

Dear Kimble, Thank you for your feedback, We are very pleased to hear that you were really well looked after by our professional and friendly staff and we are very pleased to hear that you found the location of our hotel to be good, as it really is, being very central and with good connections. However, on the other hand, we are sorry that we were not able to meet your expectations regarding the breakfast and we regret that we did not live up to your wishes regarding the soundproofing of the room. Do not doubt that we write down what you tell us and we will deal with it with the corresponding department. We hope to have the opportunity to better serve you in the near future. Warm Regards, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5
Initial room had black mold spots on wall near shower and rips in window shades. They moved us to a different room the second night which was fine. Overall room was clean and beds were comfortable. Biggest complaint is the chain link construction fence that spans the entire rear of the property separating it from the boardwalk and beach. It makes you feel like you are staying at a construction site. All neighboring properties have nice fences and vegetation as boarders. A staff member confirmed it has been there for months. For that reason alone I would recommend staying elsewhere.

Posted by , from Glastonbury on Jan 24, 2022

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Comment from Hotel Management

Feb 9, 2022 by Online Reputation Manager

Dear JAMES , we're grateful for your review. We regret that our service didn't meet your expectations as our goal is to make your stay memorable. We are concerned to hear about the issues you raised. We will surely address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience. Yours sincerely, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5

Posted by on Oct 25, 2021

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3 out of 5
When I booked a RIU hotel for my stay in Miami I though “RIU” as a big name with prestige. What I found in this property was a basic three stars hotel. They are making an effort to stay in business but the dingy appearance of the rooms does not contribute to it. I encountered roaches all over the room climbing on the phone, on my bagel, on the towel, the bed, the garbage 🗑. There was no microwave, no tissue box or a clock in the room. The pool is small and with a door that connects to the beach, so a lot people from the beach that didn’t belong to the hotel enter it for a splash and just occupied the whole pool. In the positive side, the breakfast buffet is really good and the stuff very friendly. Never again I would book this hotel. At least not the Miami property.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 13, 2021 by Online Reputation Manager

Dear guest, Thank you for staying with us and for sharing a review on Expedia. While we appreciate your words about our breakfast and dedicated staff, we are very troubled to understand that we failed to reach your expectations overall due to the described reasons. We are very concern by your words since it does not reflect at all our way of working. Please accept our apology for any inconvenience caused and be assured that we will follow up on your comment. We do hope that we will have the opportunity to welcome you back again someday! Best wishes, Hotel Riu Plaza Miami Beach Online Reputation Manager

4 out of 5
Nothing

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 10, 2021 by Online Reputation Manager

Dear guest, Thank you for your rating! It was our pleasure to take care of you and we look forward to welcoming you back very soon! With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

About the Hotel Riu Plaza Miami Beach

Location 3101 Collins Ave, Miami Beach, FL 33140

Property Features

Hotel Riu Plaza Miami Beach offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 1335 square feet (124 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the eco-friendly Hotel Riu Plaza Miami Beach. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Miami Beach resort.

  • 284 guestrooms or units
  • 10 levels
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Riu Plaza Miami Beach offers 284 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Florida - Onsite restaurant.

Capital - Onsite bar. Open daily.

Alligator - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in half board rate plans receive breakfast and dinner only (drinks not included).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 27.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Valet parking fee: USD 42.80 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10 per day
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riu Florida Beach
  • Riu Hotel Beach Florida
  • Riu Florida Beach Hotel Miami Beach
  • Riu Florida Beach Miami
  • Riu Miami
  • RIU Plaza Miami Beach Hotel
  • RIU Plaza Miami Beach
  • Riu Florida Beach Hotel Miami
  • RIU Plaza Miami Beach Resort
  • RIU Plaza Resort
  • Riu Plaza Miami Miami
  • RIU Plaza Miami Beach
  • Hotel Riu Plaza Miami Beach Resort
  • Hotel Riu Plaza Miami Beach Miami Beach
  • Hotel Riu Plaza Miami Beach Resort Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.