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The Colony Hotel

3-star property
736 Ocean Dr, Miami Beach, FL 1-855-201-7819

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3.1 out of 5
See all 20 Travelocity Reviews

"Beautiful art deco building. Recent renovations seem to have left out any place to put your soap and shampoo in the shower. " More

By a verified traveler on Thu 05 Mar 2020

Points Of Interest

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Hotel Description

3-star beach hotel near Lummus Park Beach

Walk to the beach

A stay at this South Beach hotel places you steps from Ocean Drive and a 5-minute walk from Miami Beach Boardwalk. Collins Avenue Shopping Area and Lummus Park Beach are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, iPod docks

The 48 guestrooms boast modern comforts like LCD TVs with cable channels, free WiFi, and iPod docking stations. DVD players, room service, and ceiling fans are also available.

Luxury Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Colony Hotel ratings based on 20 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Colony Hotel

Everyone (11) Couples (6) Family (4)
4 out of 5
Beautiful art deco building. Recent renovations seem to have left out any place to put your soap and shampoo in the shower.

Posted by on Mar 5, 2020

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Comment from Hotel Management

Apr 1, 2020 by Eddie N

Dear guest, our recent renovation was just to the Front (exterior) part of the building, there was no work done inside the actual rooms.

4 out of 5
The location can't be beat. Good value. My one complaint is there were no drawers in the room, even something small would have been nice.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Apr 1, 2020 by Eddie N

Dear guest thank you for the suggestion, we will be addressing this in the summer.

1 out of 5
Dislikes: Room wasn’t ready at 4 pm check-in time or 45 minutes after. When it was ready, the sheets were still dirty (we found a long hair under the cover). Major construction in lobby and the outside was being painted. Fire alarm went off for 4 hours the first night of our stay. Plumbing in bathroom ran constantly and started making a whistling sound until the toilet was flushed. The lobby flooded at one point. Room keys had to be reset by clerk every time we came back. No coffee in the room or lobby. No place to put luggage or unpack. Cramped bathroom. Manager refused to speak with us at checkout because I questioned the “resort” fees. This is not a resort. Like: Good location

Posted by , from Seattle on Feb 6, 2020

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Comment from Hotel Management

Apr 1, 2020 by Eddie N

Dear Ed please accept our sincerest apologies, this review has been escalated to ownership.

2 out of 5
I didn't like that it was under construction I didn't like that the elevator did not work and my room was on the third floor I did not like that they had no restaurant like the website stated I did not likt that they had no ice machine for their guest convience

Posted by on Dec 18, 2019

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2 out of 5
The property is under construction which was not mentioned at all on the Travelocity web site or the colony website

Posted by on Nov 18, 2019

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Comment from Hotel Management

Dec 5, 2019 by Eddie N

Hi Andrew, that is not accurate actually, we have the information listed on our website (on the Hotel Info tab, its the very first paragraph, it's been up there since late May) - we also have the disclaimer on Expedia/Hotels.com (the provider for your booking and where this review is being left) - the work being done is on the outside of the property, there is no work being done inside.

1 out of 5
Nothing, the appearance was terrible. The whole front of the building was covered with a plastic due to some kind of construction going on. The room was very small, with no furniture, and the floor was dusty. The bathroom very small with no exhaust fan which made it very steamy when taking showers. I will never go back to that hotel.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 17, 2019 by Eddie N

We apologize about the work being done but we are trying to restore the hotel's front facade back to its proper glory!

5 out of 5
The room was nice and clean and the overall property was clean. The staff was Very friendly. Perfect location

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 25, 2019 by Eddie N

Thank you for the review and kind words about our staff, we appreciate your support!

2 out of 5
The property was under constructing.. Check in was delayed- room was not ready. Concierge was not very pleasant upon check-in.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 2, 2019 by Eddie N

Dear guest we apologize for your check-in delay, we guarantee all of our rooms to be ready by 4 PM, if you tried to check-in at an earlier time then its based on availability.

4 out of 5

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 4, 2019 by Eddie N

Thank you for the review!

4 out of 5
Property wasn’t a bad experience... would stay again.

Posted by on May 23, 2019

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Comment from Hotel Management

Jun 4, 2019 by Eddie N

Thank you for being our guest!

About the The Colony Hotel

Location 736 Ocean Dr, Miami Beach, FL 33139

Renovations + Closures

This property is closed from March 21 2020 to December 20 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly The Colony Hotel. For a fee, parking is available. This 3-star Miami Beach hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • Built in 1935
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (17.1 km / 10.6 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

The Colony Hotel offers 48 air-conditioned accommodations with iPod docking stations and DVD players. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The Colony Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Health or beauty spa nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • Resort fee: USD 22.80 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Concierge service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Extended parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Colony Hotel Hotel
  • Colony Hotel Miami Beach
  • Colony Miami Beach
  • Hotel Colony
  • The Colony Hotel Miami Beach
  • The Colony Hotel Hotel Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.