2/10 Terrible
Zachary
Traveled with partner
Jul 8, 2025
Horrible hotel to stay at first don’t even know where to start! Upon arriving at the hotel there is no complementary beverages and food as said in the welcome letter! Asked front desk where is it he said they do not do it anymore after Covid??? Hotel also had a weird smell in it when opening the door at the lobby like mold. Going into the small dark elevator that probably should not even be running has expired inspection paper and was very loud and creaky definitely scary and dangerous for people to be in it. Pictures are attached below for proof. Entering the room lock fell off the door and could not even get in this made a great impression before even entering the room. Once maintenance came up 30 mins later as I was still waiting outside the room door he Mickey Moused the lock and definitely still was loose. Where is the security with having piece of mind if locking your door??? Next getting into the room now sheets had like blood stains on them musty smell and looked like the floor had not even been cleaned! I was second guessing if the room was even cleaned properly after old customers left and we went in. Walking into the bathroom no towels no trash bag in the small mini trash that was the size of a coffee cup. Went outside the door to ask housekeeping if they could give me some she didn’t speak English at all and kept saying “si” so no towels ever got to the room until I had to call the front desk and complain again kind you less than 30 mins. I can’t add more no space




Zachary
Stayed 6 nights in Jul 2025