Book a hotel near Pier 3, Old San Juan

"Room mix up after checking in caused quite a delay. Nowhere near enough staff available to handle the check in lines."

"The floor was dirty even after housekeeping cleaned it. Probably requires deep cleaning. Room was dated and lighting was bad. Bed was making squeaky sounds. The hotel is definitely not showing its best quality. "

"The hotel is housed in a very old building, formerly a monastery next to a church, which gives it a unique historical charm. The staff were extremely friendly, and the service was exceptional throughout our stay. The open bar was a nice touch, and the team was consistently attentive and accommodating. Unfortunately, the room itself felt quite dated and somewhat run down. The floors and walls showed visible wear, with noticeable stains and scuff marks. The bathroom was very small, with older fixtures that appeared worn and water-stained. Due to the building’s aging plumbing, toilet paper cannot be flushed, which was inconvenient. Additionally, the trash bin in our room had not been emptied from previous guests, which was disappointing. The air conditioning also struggled to keep up with the humidity, making the room less comfortable. Overall, the experience might have felt acceptable had we been expecting a more rustic, historical stay. However, this came as a surprise to us, and we did not feel the hotel offered good value for the price, despite the excellent staff and amenities."

"I booked hotel Armas for our short vacation trip, where me and my husband had a wonderful experience !!! Our room was clean, spacious with beautiful balconies that are looking down right on the plaza Da Armas, of our favorite Isla, which is still beautiful! Their stuff is amazing, customer service is excellent, atmosphere is inviting and welcoming! I will be happy to come back and gladly recommended hotel Armas as wonderful stay!"

"Very good"

"The lobby and resort are very nice. My 3rd floor ocean view, was a peek at the ocean after mostly a dirty, garbage polluted roof. The room was very musty smelling and was startled by a couple of cockroaches. The balcony was dirty, and the shower has no divider, so the bathroom floods. The lighting was dim and yellow in the bathroom. They need to update this room. The property is nice, great beach, pools and places to lounge. Get a spot early though, they fill up fast. "