The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
4-star beachfront resort near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Pool views, serves lunch, dinner, and happy hour
Pool views, serves lunch, dinner, and happy hour
Pool views, serves lunch, dinner, and happy hour
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • Spa

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Convention Center
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(60 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.2 out of 10
Very good
(25 reviews)
  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cancun

Beachside getaway.A stay at this Zona Hotelera resort places you steps from La Isla Shopping Mall and a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 8 min walk - 0.5 miles
  • Cancun Convention Center - 8 min drive - 2.5 miles
  • Gaviota Azul Beach - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4-star beachfront resort near Hotel Zone Beaches
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

  • 1 building
  • 560 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to the airport?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 12.3 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Sep 22, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have an airport shuttle?

Airport shuttle services are not available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free breakfast?

Free breakfast isn’t provided at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, but buffet breakfast is offered for a fee of MXN 490.00 per person. It's available every day from 7 AM to 11:30 AM.

Is there a casino at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This resort offers free self parking and valet parking.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun features 4 outdoor pools and a children's pool.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant?

There are 3 onsite restaurants, offering options like local and international cuisine, ocean views, and al fresco dining.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a spa?

This resort has a spa, which features hot stone massages, facials, and body treatments.

How close is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun to downtown Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 0.8 mi away from Avenida Kukulkan.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1008 reviews
Rating 8 - Good. 195 out of 1008 reviews
Rating 6 - Okay. 65 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Cancun and glad we chose Westin Lagunamar to stay in. The staff was awesome and they work around the clock to keep the resort safe and clean!!! Loved the pool areas and the mini golf was fun!! La Isla is right across the street and has some awesome shops!! 10/10 rating from me and my wife
Stayed 3 nights in Jul 2025

10/10 Excellent

LIZETH

Stayed 5 nights in Jul 2025

10/10 Excellent

Marvell, Union

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, pools were stunning. Heated pools open 7:00 AM-10:00 PM, multiple hot tubs that stayed open 24/7. Breakfast buffet was small but tons of fresh fruit and bakery and you could order stuff not on buffet but also included. Dinner food not great but tons of restaurants within 2 minutes walking. Drinks were good, staff amazing and friendly and our 1 BR suite was very nice and offered some separation from the kids at night. Overall great vacation and would stay again. Not all inclusive but not terrible bring a tumbler and buy a bottle from duty free on the way in! Drinks by pool were $9-$14 not terrible. Affordable lunch served poolside or right to your cabana on the beach.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was always helpful, the property is gorgeous, the entertainment team is very friendly and super fun!!
Stayed 3 nights in May 2025

8/10 Good

Humberto

Stayed 4 nights in May 2025

8/10 Good

Tuwanda, Detroit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
By booking through Expedia I paid for an ocean view room and got a parking/construction view room. No happy about that at all. This is what the hotel staff told me but they accommodated me on my last night
Stayed 3 nights in May 2025

10/10 Excellent

marion, West Palm Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great villa over 700sqf with amazing few
Stayed 5 nights in May 2025

6/10 Okay

Rachel, NEW ORLEANS

Stayed 4 nights in May 2025

6/10 Okay

Rachel, NEW ORLEANS

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at this property for 4 nights. The room is clean, the shower is very good, and room view is wonderful. The hotel is huge and it doesn’t hurt to place more signs to help the guests to navigate:). However, I must say the service is not consistent in this hotel. The concierge and spa staff are very nice and helpful, but I CAN NOT say the reception staff at check-in is friendly (the gentleman who wears a pair of glasses in black frame). He rudely told me to “ go ask the concierge where is the location for breakfast, they will tell you.” and it sounds like answering this question is not supposed to be his job. I hope the hotel will provide more training. Our server at resort’s main restaurants is pretty much “tourist fatigue” with lukewarm service. Otherwise, all is fine.
Stayed 4 nights in May 2025

10/10 Excellent

Sagar

Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Would recommend and comeback!
Stayed 4 nights in May 2025

10/10 Excellent

Issa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay for a family of 5
Stayed 3 nights in May 2025

10/10 Excellent

Judy Josol

Liked: Cleanliness, amenities, property conditions & facilities
Location is so convenient. Amenities are amazing and the people are so friendly. I would definitely recommend this resort. Perfect for a family vacation.
Stayed 7 nights in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Alexander

Stayed 4 nights in Apr 2025

8/10 Good

Delmy

Liked: Cleanliness, staff & service, property conditions & facilities
I like that I have the opportunity to eat outside the resort. The room was beautiful but the dinner facilited are limited. I did not like that the guest has to put out the trash and the noise in the hall ways by employees laugh and talking. In addition they ring the bell at around 9:00 am. It was improper and anoying.
Stayed 5 nights in May 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation spot and hotel! The staff were all very friendly and helpful. The resort, beach, rooms and entire hotel was very fun and clean. Absolutely will be coming back and recommend this place to everyone!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Luke

Stayed 1 night in May 2025

10/10 Excellent

Shanoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was breathtaking and very inviting.
Stayed 4 nights in May 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely salt water pools. Friendly staff. Of course they will bug you about a timeshare. Just say No thanks
Stayed 3 nights in May 2025

10/10 Excellent

Peter Kwok-Suan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lagunamar has one of the unforgettable lagoons in front of the sea, that encourage you to relax, unwind and enjoy your vacation. Staff are attentive with your needs, and provide for a comfortable stay. You are treated as a guest and have many opportunities to participate in themed dining events. Thanks, Lagunamar for an unforgettable experience.
Stayed 4 nights in May 2025

10/10 Excellent

Alessandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La propiedad muy linda, super hermosas las áreas y las habitaciones, Marisol de la recepción fue muy amable y nos ayudo con la asignación de la habitación; los meses y el servicio de viento siento que fue muy lento a comparación de las demás mesas que tenían antes sus alimentos a pesar de llegar después. Igual el hielo que usaban sabía muy mal pero fuera de todo eso la verdad que el hotel estuvo muy bueno y el servicio de service express fue muy efectivo
Stayed 1 night in May 2025