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Hotel Description

3-star spa hotel perfect for exploring Coatepec

City center stay

You'll find Hidalgo Park and Coatepec Market within 2 miles (3 km) of this hotel. Church of San Jeronimo and Church of Guadaloupe are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this hotel. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. Free WiFi in public areas, a terrace, and a garden are also on offer.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$54* Per night/room Apr 28 - Apr 29

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Hotel Spa Shalam offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Spa Shalam. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Coatepec hotel.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Spa Shalam offers 18 accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Sitting area
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.

Hotel Spa Shalam has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Shalam. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, and cash.

  • Limited hot water onsite
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Spa Shalam Coatepec
  • Spa Shalam Coatepec
  • Spa Shalam
  • Hotel Spa Shalam Hotel
  • Hotel Spa Shalam Coatepec
  • Capital O Hotel Spa Shalam
  • Hotel Spa Shalam Hotel Coatepec

You should know

  • There is limited hot water on site.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.