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4.3 out of 5

"Staff were exception in their service " More

By a verified traveler on Wed 06 Apr 2022

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Hotel Description

3.5-star hotel near Fort Buchanan

Hato Tejas stay

With a stay at this Hato Tejas hotel, you'll be within half a mile (1 km) of Museo De Arte De Bayamon and 2 miles (3 km) of Ruben Rodriguez Coliseum. Plaza Rio Hondo and Rio Bayamon Golf Course are also within 3 miles (5 km).

Casino, dining

A casino and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free on-the-go breakfast each morning.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128* Per night/room Jul 31 - Aug 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Bayamon ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Bayamon

Everyone (6) Couples (4) Family (4)
5 out of 5
Staff were exception in their service

Posted by , from Long Beach on Apr 6, 2022

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Comment from Hotel Management

Apr 6, 2022 by Mel

Thank you for your review. We are very happy to learn you had a great stay and found the services, adjacent areas and amenities excellent. I am sure other travelers will benefit from such a great review. We look forward to welcoming you to our hotel again.

4 out of 5

Posted by on Apr 3, 2022

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1 out of 5
La primera noche me dieron un cuarto sucio y en la basura del cuarto había hasta zapatos. No limpian el cuarto el desayuno no está tan bueno el personal muy malo y el cuarto de lavandería 24 horas y no dejan domir y remodelación empiezan a las 7:00 de la mañana. Te quejas y a nadie le importa ni tienem ninguna atención para solucionar el problema la pócima sucia de arena. Tienes que estar pidiendo toallas y agua por que no van y poner en tu cuarto y le enseñas fotos a la jefa del hotel y no te dan ningún descuento. Ma malísimo el servicio. No lo recomiendo

Posted by , from Wilbraham on Mar 1, 2022

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Comment from Hotel Management

Mar 3, 2022 by Marimer Giraud

Gracias por completar la encuesta para huéspedes sobre su reciente estadía en nuestro hotel. Le pido disculpas si su experiencia fue algo menos que satisfactoria. Comentarios como el suyo nos ayudan a mejorar nuestro servicio y propiedad. Además, tenga en cuenta que sus comentarios y problemas serán tratados. Esperamos que nos brinde otra oportunidad para servirle. Una vez más, pido disculpas por las molestias durante su estadía y espero verlo en su próxima visita. Como compensacion su estadia ha sido completamente rembolsada. Favor de llamar a Travelocity para seguimiento de su rembolso.

5 out of 5
Everything was excellent from check in to cleanliness of the property and rooms

Posted by , from summerfield on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hyatt Place Bayamon Team

Hola Antonio, We are pleased to know that you enjoyed your stay, your comments will be shared with the team. We hope to see you back soon. Thank you for staying with us during these unusual times.

4 out of 5
Garbage was not taken out unless by us; no fresh towels or fixing of bedsheets, ever. Only one hand soap ,small size, for hand wash and the same for bathing, for 3 people, for 3 days; no amenities, no microwave to heat up food, no extra pillows or blankets in the room; the corner ceiling had water spots, and the a/c was very noisy when working.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 9, 2021 by Hyatt Place Bayamon Team

Hi Magali, Thank you for providing your feedback. In the event of the Covid 19 we have implemented various measure to our operations for the wellbeing of our guests and associates; we apologize for the mishaps experienced in service. Thank you for staying with us during these unusual times.

5 out of 5
Love the property but the bar closed early.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 22, 2021 by Hyatt Place Bayamon Team

Greetings! We are pleased to know that you enjoyed your stay. We hope to see you back soon. Thank you for staying with us during these unusual times. Always at your service!

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 15, 2021 by Hyatt Place Bayamon Team

Greetings! Thank you for staying with us during these unusual times. Always at your service.

3 out of 5

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 28, 2021 by Hyatt Place Bayamon Team

Greetings! Thank you for staying with us during these unusual times. Always at your service.

5 out of 5
The staff was very nice and accommodating. I was there on a business trip and really did not have the time for the amenities but the hotel was very nice and my room was always clean.

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by AKRB

Thank you for your review, comments like this help us improve out service.

4 out of 5
Perfectly located for any type of food,shopping etc.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 5, 2020 by AKRB

Thank you for your review.

Property Features

Hyatt Place Bayamon offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1829 square feet (170 square meters) and includes conference space. A casino, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Bayamon. Parking is available for a fee. This 3.5-star Bayamon hotel is smoke free.

  • 156 guestrooms or units
  • 1829 sq ft of conference space
  • 170 sq m of conference space
  • To-go breakfast (free)
  • Casino
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Bayamon offers 156 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations have separate sitting areas and include sofa beds and desks. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Bayamon has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 2
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 3
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Resort fee: 16.52 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bayamón
  • Hyatt Place Bayamón Hotel
  • Hyatt Place San Juan/Bayamón
  • Hyatt Place San Juan/Bayamón Bayamon
  • Hyatt Place San Juan/Bayamón Hotel
  • Hyatt Place San Juan/Bayamón Hotel Bayamon
  • Hyatt Place Bayamon Hotel
  • Hyatt Place Bayamon Bayamon
  • Hyatt Place San Juan/Bayamón
  • Hyatt Place Bayamon Hotel Bayamon

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.