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"Like the hotel and the staff was very friendly. The restaurant Kumo rooftop was excellent. Food was great, service was great, and the craft cockta ... " More

By a verified traveler on Sat 15 Apr 2023

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Hotel Description

4-star beachfront hotel with 2 restaurants

Beachfront retreat

At this Isla Verde hotel, you'll be within a 5-minute walk of Carolina Beach and Isla Verde Beach. Pine Grove Beach and Balneario de Carolina are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.

Habitat de O:live

Bed Count 1 King Bed Maximum Occupancy 2 Max
$219* Per night/room Apr 16 - Apr 17

Agua de O:live Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cala de Playa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aire de O:live

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Juan Water and Beach Club ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for San Juan Water and Beach Club

Everyone (10) Couples (6) Family (4)
1 out of 5
We called Travelocity the entire trip for help and a refund starting from check in and still have no response at looking for a full refund

Posted by on Jan 18, 2024

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1 out of 5
The manager was extremely rude when I asked for a refund so we could stay at another motel that was not under full construction and only had one elevator working

Posted by on Dec 30, 2023

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2 out of 5
The first room we were given was suppose to have been an upgrade because it was my birthday per the receptionist. I would have hated to have seen our first room because our upgraded room was depressing. It was like we walked into a dungeon. The walls, floors and bathroom was dated. So we spent another 160 to upgrade to another room. None of the rooms looked like the pictures.

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 2, 2023 by Maria Corredor Front office Manager

We take great pride in the service our hotel provides, we always looking for ways to improve those services, identify opportunities, and provide an outstanding guest experience

5 out of 5
Like the hotel and the staff was very friendly. The restaurant Kumo rooftop was excellent. Food was great, service was great, and the craft cocktails by Damico were awesome.

Posted by on Apr 15, 2023

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Comment from Hotel Management

May 2, 2023 by Maria Corredor Front office Manager

There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

5 out of 5

Posted by on Feb 25, 2023

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Comment from Hotel Management

Mar 25, 2023 by Maria Corredor Front Office Manager

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

5 out of 5

Posted by on Feb 2, 2023

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Comment from Hotel Management

Mar 25, 2023 by Maria Corredor Front Office Manager

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

5 out of 5
Great location and friendly staff. Rooms were good sized and clean.

Posted by on Feb 1, 2023

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Comment from Hotel Management

Feb 16, 2023 by Maria Corredor Front office Manager

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

5 out of 5
Clean and comfortable to sleep. Beach access. Convenient location. We stayed for one night only.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 30, 2023 by Maria Corredor Front office Manager

There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

4 out of 5

Posted by , from OMAHA on Jan 22, 2023

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3 out of 5

Posted by on Aug 29, 2022

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About the San Juan Water and Beach Club

Location 2 Tartak St, Carolina, 00979

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at San Juan Water and Beach Club like an outdoor pool and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Valet parking is free. This 4-star Carolina hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Free valet parking

Room Amenities

San Juan Water and Beach Club offers 80 accommodations with espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Espresso maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Kumo Rooftop - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a credit card deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 150.00 (subject to availability)
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.