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Fairmont El San Juan Hotel

5.0 star property
Beachfront resort near The Mall of San Juan

Choose dates to view prices

Photo gallery for Fairmont El San Juan Hotel

Relax by the resort's central pool surrounded by lounge areas and umbrellas, with access to a sandy beach and the ocean.
Relax by the oceanfront pool surrounded by lounge chairs and palm trees.
Relax in comfort with a panoramic ocean view, a seating area, and a framed artwork.
Enjoy ocean views from the spacious room with a curved ceiling, large window, and comfortable seating area.
Experience classic luxury in our elegant lobby, featuring a grand chandelier and comfortable seating areas.

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Puerto Rico Convention Center
    ‪10 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • 2051 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Patio

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed, Patio

7.4 out of 10
Good
(9 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(32 reviews)
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 2 Queen Beds, Patio

7.6 out of 10
Good
(28 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

Signature Room, 1 King Bed, Accessible, Ocean View | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 974 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

  • 1374 sq ft
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Signature Room, 2 Queen Beds, Ocean View

  • 445 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • 974 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

View from room

Villa, 2 Queen Beds, Terrace, Beachside

10.0 out of 10
Exceptional
(1 review)
  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Accessible

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 2 Queen Beds, Accessible

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Terrace, Beachside

50-inch LED TV with cable channels, TV, pay movies

Villa, 1 King Bed, Terrace, Beachside

  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible, Bathtub

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 539 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • 445 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 2 Queen Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(4 reviews)
  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Bungalow, 1 King Bed, Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 2 Queen Beds

8.0 out of 10
Very good
(56 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(99 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

View from room

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 1 Queen Bed

View all photos for Villa, 2 Queen Beds, Terrace, Poolside

View from room

Villa, 2 Queen Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 2 Queen Beds, Terrace, Beachside

  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 445 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 445 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Balcony, Poolside

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Terrace, Poolside

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Terrace, Poolside

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor, 1 King bed)

Suite, 1 Bedroom (Parlor, 1 King bed) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Parlor, 1 King bed)

  • 974 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible, Terrace (Poolside)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Carolina

On the beach.Your stay at this Isla Verde resort places you within 6 miles (10 km) of The Mall of San Juan and Museo de Arte de Puerto Rico. Plaza las Americas and Puerto Rico Convention Center are also within 6 miles (10 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Carolina Beach - 9 min walk - 0.5 miles
  • Balneario de Carolina - 17 min walk - 0.9 miles
  • The Mall of San Juan - 3 min drive - 2.7 miles
  • Puerto Rico Convention Center - 10 min drive - 6.1 miles

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk

About this property

Fairmont El San Juan Hotel

Beachfront resort near The Mall of San Juan
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers outdoor tennis courts and a fitness center. Parking is available for a fee.

This Carolina resort is smoke free.

  • 388 guestrooms or units
  • 9 levels
  • 4 buildings
  • 6 dining venues
  • 7 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (24 inches high)
  • Grab bar in shower (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 41.74 for adults and USD 20.33 for children
  • Secured self parking fee: USD 27.85 per day (in/out privileges)
  • Secured valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

How close is Fairmont El San Juan Hotel to the airport?

Fairmont El San Juan Hotel is 2.9 mi (17-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on Jul 27, 2025 start from $349.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont El San Juan Hotel have an airport shuttle?

Airport shuttle services are not available at Fairmont El San Juan Hotel.

How close is Fairmont El San Juan Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Fairmont El San Juan Hotel offer free breakfast?

Free breakfast isn’t provided at Fairmont El San Juan Hotel, but buffet breakfast is offered for a fee of USD 41.74 for adults and USD 20.33 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Fairmont El San Juan Hotel?

During your stay you can enjoy the 15000 square-foot casino on site, featuring 298 slot machines and 14 gaming tables.

What time is check-in at Fairmont El San Juan Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont El San Juan Hotel?

Free parking is not available at this resort. Self parking is available for USD 27.85 per day, and valet parking for USD 33.45 per day.

Does Fairmont El San Juan Hotel have a pool?

Fairmont El San Juan Hotel features 4 outdoor pools.

Does Fairmont El San Juan Hotel have a restaurant?

There are 6 onsite restaurants, offering options like Caribbean cuisine, a beachfront location, and happy hour.

Does Fairmont El San Juan Hotel have a spa?

This resort has a spa, which features body treatments, body wraps, and massages.

How close is Fairmont El San Juan Hotel to downtown Carolina?

Fairmont El San Juan Hotel is 5.9 mi away from Carolina.

Fairmont El San Juan Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1084 out of 1845 reviews
Rating 8 - Good. 323 out of 1845 reviews
Rating 6 - Okay. 208 out of 1845 reviews
Rating 4 - Poor. 115 out of 1845 reviews
Rating 2 - Terrible. 115 out of 1845 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, rooms are horrible and dirty, outdated, I was moved 2 times from room , first one was flooded, second one was extra dirty. Overall do not recommend this hotel, staff not friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen De Jesus

Stayed 3 nights in Apr 2025

6/10 Okay

Stella, Valley Village

Traveled with family
Liked: Amenities
I hate giving it a 3 star, because the property is nice, the beach is beautiful, hotel lobby area excellent. However, the rooms are awful. I paid extra for a patio room which was was on a roof, no view, i mean completely no view. OLD ripped furniture. They need to renovate the room! Every guest I saw was either complaining or getting a room change.
Stayed 7 nights in Apr 2025

8/10 Good

Gildon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very good resort experience. Rooms could use an update/renovation. Everything is very expensive (e.g. lunch will be $25 ) and there are limited walkable food options.
Stayed 5 nights in Apr 2025

6/10 Okay

Sana

Traveled with family
Disliked: Staff & service, property conditions & facilities

Good, but not worth $$$

Property is older and its not a traditional Fairmont hotel, its the El San Juan hotel converted into a Fairmont. However, they hallways and rooms have not been updated in ages and you can see there has been water damage to many of the floors, even the bathroom doors are rotting. The common areas are nice, but hotel staff is very slow at providing service. I would rate this a 4 star at best, but I was paying premium 5 star prices. Also resort tax was $200/ day, this is insanity.
Stayed 4 nights in Apr 2025

10/10 Excellent

Taina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

8/10 Good

Alvin

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property excellent service
Stayed 5 nights in Apr 2025

6/10 Okay

laura

Liked: Staff & service, property conditions & facilities
The
Stayed 6 nights in Apr 2025

2/10 Terrible

SHEA

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Riley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out the service was outstanding. Every aspect was exactly what I needed from a vacation. Receptionists, where warm and welcoming, servers and bartenders were so helpful sharing recommendations of things to do. Amazing overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had quick service, friendly employees and nice shops and restaurants.
Stayed 3 nights in Apr 2025

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Melissa

Traveled with group
.
Stayed 4 nights in Mar 2025

10/10 Excellent

JORGE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Fairmont San Juan was excellent. Room was nice and clean. Hotel facilities where good. Beach was nice. We did have breakfast once during our stay and I think it was overpriced, the food was not that good. Definitely not worth the price we paid. Thankfully there is a Starbucks inside the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give a special thanks for the gentleman that worked the front desk he was so courteous and patient with me, especially when my flight got canceled. He actually went the extra mile for me.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Love the lobby and bars. Seems like they put a lot of time into it. Me and my wife were impressed. Separate pools for quiet/loud groups. Beach service and access was top tier. The property needs to do a something different when it comes to distinguishing guests from non-guest because me and my wife were asked if we were guests, SEVERAL times. Going to the pool, beach, back from the beach. It was weird. Other people walk around freely but were questioned BUT CV
Stayed 3 nights in Apr 2025