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3.4 out of 5
See all 36 travelocity Reviews

"Great Customer Service, conveniently located. We had a great time. " More

By a verified traveler on Sun 31 Mar 2024

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Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room May 2 - May 3

Standard Room, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Albany ratings based on 36 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Albany

Everyone (15) Couples (6) Family (9)
5 out of 5
Great Customer Service, conveniently located. We had a great time.

Posted by on Mar 31, 2024

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5 out of 5

Posted by on Mar 30, 2024

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3 out of 5
Check in process needs to be updated. Having only 3 people for a hotel that’s next to an arena is not efficient. Adding a check in kiosk or assigning rooms as they’re being booked would be better options. Bedding was yellow and dingy. Bathroom had grime on shower walls and tub. Every surface had dust. Mini fridge was barely cold. Getting on the wifi was an unnecessarily difficult process. The worst was another person was able to unlock and open our room door with a different room key which was very concerning. Thankfully we were in the room at the time but did not leave us feeling uncomfortable. Just disappointed in our stay since I thought Hiltons were a better quality hotel.

Posted by on Mar 25, 2024

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5 out of 5

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 12, 2024 by Ted M.

thank you for taking time out of your day to leave us feedback.

4 out of 5

Posted by on Oct 22, 2023

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2 out of 5
This place is in terrible shape. The ceiling in our room began to collapse dropping plaster everywhere. The staff seemed poorly trained and motivated to handle multiple problems we had. I will not stay in this hotel again. In 40 years of domestic and international travel this was my worst experience.

Posted by on Oct 22, 2023

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5 out of 5

Posted by on Aug 28, 2023

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2 out of 5
No place to park other than the garage and then they charge you $20 for a night !will never stay here again !!!

Posted by on Aug 7, 2023

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4 out of 5

Posted by , from RAVENA on Jun 4, 2023

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4 out of 5
The people in the next room weren’t loud, but I could still hear them through the doors that connect the rooms

Posted by on May 14, 2023

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.