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Customer Experience Rating
5/ 5

Process was easy, will use this site again

Customer Experience Rating
5/ 5

I’ve never had a problem with your service each time I have used it. Top notch and easy to use.

Customer Experience Rating
1/ 5

Booking was easy. The rest was terrible. Upon picking up the rental car I was informed that the insurance I purchased was not complete and would leave me liable for loss of use time. I was told to contact Travelocity and cancel the insurance I purchased. 3 days and a total of 4 hours on hold nobody picked up the telephone. The automated voice told me on each call that my estimated wait time would be 1-2 minutes. Reading other reviews after the fact showed this is very common. I will never use Travelocity again.

Customer Experience Rating
5/ 5

Easy to use

Customer Experience Rating
5/ 5

Website and phone app easy to use and always offering good deals & rates. Nice to have all travel needs under one site!

Customer Experience Rating
5/ 5

Easy to use.

Customer Experience Rating
5/ 5

everything went very smooth like always.

Customer Experience Rating
4/ 5

You can’t reach a real person by phone.

Customer Experience Rating
1/ 5

Your app does not work. I tried to make a change to my reservation using your virtual agent and got no response or help. Also. Your app isn’t working. I will not be using your service again. It is undependable.

Customer Experience Rating
5/ 5

Easy to use. Prices are usually better than what I find elsewhere.