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"Very knowledgeable staff. Very friendly every morning. Always ready with answers to my questions about the hotel and surrounding areas. I would defini ... " More

By a verified traveler on Sat 08 Feb 2020

Hotel Description

4-star hotel near Times Square

City center stay

At this Midtown hotel, you'll be well placed to visit The Majestic Theater and St. James Theatre, both steps away. Times Square and Broadway are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 1300 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.

Superior Room (ADA)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Two Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Row NYC ratings based on 104 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Row NYC

Everyone (83) Couples (5) Family (14)
1 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Feb 21, 2020 by Maurizio

We appreciate the feedback. It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

3 out of 5
Location was excellent but the hotel was not overall clean. Elevators were not clean nor the common areas. Rooms were ok

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 21, 2020 by Maurizio

We appreciate the feedback. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.

3 out of 5
Liked the location, but old and outdated hotel. Security asking to see hotel key card upon entry was annoying!

Posted by on Jan 6, 2020

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5 out of 5

Posted by on Jan 3, 2020

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1 out of 5
DON'T GO THRU TRAVELOCITY FOR ANY TRIP! EVERYTHING WAS FUCKED UP FROM THE BEGINNING!

Posted by on Dec 29, 2019

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2 out of 5
Never got there. Had and still have a medical problem. They gave me no refund, at all

Posted by on Dec 27, 2019

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3 out of 5
Near Times Square and Theater District. Handy to Subway. The front desk staff has terrible attitudes, even exceeding that of the typical New Yorker. The in-house food court is a great place to start the day or have a lunch or light supper. Room with two double beds is very crowded. No chair to sit on or relax. All in all, we will not stay here again.

Posted by on Dec 26, 2019

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3 out of 5
This hotel is ok. Just understand that you need to plan an extra 30 minutes to your plans because of the elevator. This is the worse design/concept I’ve ever seen. Also, they say check out is at noon, but they went ahead and checked me out without me there and it took an hour and unfriendly staff to get my bags

Posted by on Dec 24, 2019

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5 out of 5

Posted by on Dec 19, 2019

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3 out of 5
Room was very small as was the bathroom . Location though was WONDERFUL!

Posted by on Dec 11, 2019

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1300 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (18 km / 11.2 mi)
  • Train station: New York Penn Station (1.9 km / 1.2 mi)
  • Metro station: 49th St. Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Row NYC offers 1300 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and refrigerators can be requested.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.

District M - This bar serves breakfast, dinner, and light fare.

City Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.

This property has a smoking penalty fee of USD 400 per stay.

Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.

Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.

To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.

This hotel will place an authorization for USD 50 per night on the guest credit card at check-in for incidentals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 40 per night
  • Refrigerator fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NYC Row
  • Row NYC
  • Row NYC Hotel
  • Row NYC Hotel New York
  • Row NYC New York
  • Row NYC Hotel
  • Row NYC New York
  • Row NYC Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.