City center stay
At this Manhattan hotel, you'll be well placed to visit St. James Theatre and Shubert Theatre, both steps away. Times Square and Broadway are also within half a mile (1 km).
Dining options, 2 bars/lounges
This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 1331 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, free international calls, and free long-distance calls are also available. Housekeeping is available on request.
May 2, 2022 by Maurizio
Thank you for the kind words, Luz! It's excellent you enjoyed your time at ROW NYC! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience!
Apr 26, 2022 by Maurizio
Thanks for sharing the excellent review with us, Cindy! We're so glad that you had an exceptional experience at ROW NYC from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!
Apr 7, 2022 by Maurizio
We appreciate you taking the time to share your feedback, Olujimi. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
Mar 26, 2022 by Maurizio
Agradecemos que se haya tomado el tiempo para comunicarse con nosotros, Jacqueline. Estamos profundamente decepcionados de saber que no estuvo satisfecho con su estadía. Nos enorgullecemos de nuestro amable y acogedor personal, por lo que es molesto escuchar sobre este tipo de servicio. Informaremos a nuestro equipo de administración sobre su experiencia y veremos qué podemos hacer para garantizar que esto no vuelva a suceder en el futuro. Si hay algo que podamos hacer para acomodar una estadía futura con nosotros, háganoslo saber. Nos encantaría tener otra oportunidad para mostrarle lo increíbles que somos, así que esperamos recibirlo nuevamente pronto.
Mar 22, 2022 by Maurizio
Thank you for taking the time to submit this feedback, Brandon. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns regarding our bathroom with our team moving forward. We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.
Mar 22, 2022 by Maurizio
Thank you for the 4/5 review, Carol! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our central location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our elevator system with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
Mar 13, 2022 by Maurizio
Thank you for submitting your feedback with us, Diana. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.
Mar 10, 2022 by Maurizio
Thank you for the excellent review, Elizabeth! It's lovely you had such a pleasant experience at ROW NYC! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!
Mar 7, 2022 by Maurizio
Thank you for your review and feedback, Jackeline! We're so glad you enjoyed your stay with us at ROW NYC as well as our prime location in the city, but we apologize for the crowded elevator space. We would love to host you again sometime soon and we appreciate the kind words!
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Row NYC offers 1331 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and refrigerators can be requested.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.
District M - This bar serves breakfast, dinner, and light fare.
City Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.
This property has a smoking penalty fee of USD 400 per stay.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.
This hotel will place an authorization for USD 50 per night on the guest credit card at check-in for incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.