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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
4-star hotel near Pier 3

Choose dates to view prices

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Land view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 1
    ‪3 min walk‬
  • Port of San Juan
    ‪4 min walk‬
  • Castillo San Felipe del Morro
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within half a mile (1 km).

What's nearby

  • Pier 1 - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.3 miles
  • Castillo San Felipe del Morro - 4 min drive - 1.2 miles
  • Puerto Rico Convention Center - 5 min drive - 2.8 miles
  • Pan American Pier - 7 min drive - 3.2 miles

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 5973 sq ft of conference space
  • 555 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 806 reviews
$236 nightly
The price is $257
May 26 - May 27
Total includes taxes and fees
Hilton Garden Inn San Juan Condado

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

How close is Hotel Rumbao, a Tribute Portfolio Hotel to the airport?

Hotel Rumbao, a Tribute Portfolio Hotel is 8.4 mi (29-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on May 20, 2025 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Rumbao, a Tribute Portfolio Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Rumbao, a Tribute Portfolio Hotel.

How close is Hotel Rumbao, a Tribute Portfolio Hotel to the beach?

This hotel is 2.3 mi (10-min drive) from Condado Beach and 3.2 mi (8-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Hotel Rumbao, a Tribute Portfolio Hotel offer free breakfast?

Hotel Rumbao, a Tribute Portfolio Hotel does not offer free breakfast. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Hotel Rumbao, a Tribute Portfolio Hotel?

No, there is no casino at this hotel, but Sheraton Casino (4-min drive) and Casino del Mar at La Concha Resort (6-min drive) are nearby.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in costs USD 30 (subject to availability).

Is there free parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day, and valet parking for USD 27.88 per night.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a restaurant?

Hotel Rumbao, a Tribute Portfolio Hotel is home to KUEROS Restaurant, which features local cuisine.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Rumbao, a Tribute Portfolio Hotel to downtown San Juan?

Hotel Rumbao, a Tribute Portfolio Hotel is 0.3 mi away from San Juan.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 931 reviews
Rating 8 - Good. 165 out of 931 reviews
Rating 6 - Okay. 62 out of 931 reviews
Rating 4 - Poor. 25 out of 931 reviews
Rating 2 - Terrible. 40 out of 931 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHARLES, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

THOMAS, Rockford

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience. Arrived early and they checked our bags and we got in well ahead of normal check in time . Lots of things to see in the area. Walgreens next door is awesome too - really, fair priced items. Yes, there will be a line if you arrive late. Deal with it. Bar to the left, line to the right. Choose wisely.
Stayed 1 night in Feb 2025

10/10 Excellent

Geraldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Convince was spectacular and the staff were attentive and professional. Located right next to the cruise ports.
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Very close to to the cruise port so super convenient to stay before or after a cruise. Staff friendly and attentive. Nice food options and above a walgreens.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pre and post cruise Hotel stay!

This was a great place to stay in San Juan. Very neat old San Juan sights including one of the cruise ports right next door. Hector, at the front desk, was amazing during our checkin process! The staff were all very nice. Bar/restaurant was good as well. Our room with a balcony overlooking the bay was the cream on top!
Stayed 1 night in Jan 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a lot of outlets

Stayed 1 night in Feb 2025

10/10 Excellent

Ofelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly also it was near the old San Juan, the room was very clean the only thing i can say the running water from the bathroom sink was really poor but overall everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Stay

Was in PR for a Family wedding. The hotel was outstanding. Everyone from your check in staff all the way to your cleaning crew were very friendly and very professional. Your restaurant was outstanding. Your waiter/waitresss were outstanding and friendly. I would recommend this hotel to anyone who asked me.
Stayed 4 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jahdiel

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here following a cruise. We loved the hotel as well as its location. We walked our luggage from the ship to the hotel. The hotel allowed us to leave our luggage so we could explore Old San Juan on foot. Fabulous restaurant options, history & just delightful places to discover.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pre-cruise hotel

Room was comfortable, with a view of our cruise ship dock. Friendly staff, good restaurant. Walgreens on ground floor, but no pharmacy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for storing our luggage

I thought it was amazing that they stored our luggage before it was time to check in. We had arrived in Puerto Rico that morning and wanted to wander around until it was time to check in. It was amazing to not have to worry about our luggage. Once we checked in the room was nice and comfortable to relax in!
Stayed 1 night in Feb 2025

4/10 Poor

Chris

Disliked: Staff & service

A good location but poor experience.

I don’t have much positive to say about this place unfortunately. I’ll start with a couple positives before I get into the negatives. Location is great, it’s near the cruise port and close walking distance to the old town. So the bad, we showed up at 3pm to check in after a very long day travel day. Only to be informed the cleaning staff was running late .. not a little late almost 3 hours late! We didn’t get our room till 6pm! Then when we got in the room it looked partially clean? I’d rate the room cleanliness as a 5 out of 10. The communication throughout the stay from the front desk was poor for several reasons. The staff didn’t look happy and you didn’t feel the relaxed vibe of Puerto Rico. It was an expensive place to stay, so will stay somewhere else next time. We wouldn’t recommend it, sorry :(
Stayed 1 night in Feb 2025

10/10 Excellent

Lois, Panama City Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest to cruise terminal. Easy to walk and see San Juan and shops. Rooms nice size. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Jean, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise port
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ok if you are looking somewhere close to cruises

It's a great location and the room is spacious but service is slow and it feels overpriced for what it is
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort

Expensive for what you get.

Our room looked straight into a parking house, for what we payed I expected something very different.
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Lei Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Oliver

Stayed 1 night in Feb 2025