"The views were breathtaking, never a dull moment so many activities to indulge in. " More
Beachside getaway
Within a 15-minute walk of the property, you'll find Jamaica Beaches and Three Palms Ocean Course. Also, The Shoppes at Rose Hall is within half a mile (1 km) and Montego Bay Convention Centre is within 2 miles (3 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 7 restaurants. Bring the family and enjoy the free kid's club, playground, and arcade/game room. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.
Mar 12, 2024 by Sherry
Dear Marisa,We're sorry to hear about your disappointment with your recent stay. Your feedback is important to us, and we apologize for falling short of your expectations. We appreciate your comments and will use them to improve our services in the future.Warm regards,
Jan 16, 2024 by Sherry-Kay
Hello Jason,Thank you for taking the time to share your positive experience! We're delighted to hear that you and your wife had a wonderful time. Special thanks for recognizing Yakeen at the check-in desk and Vanessa in the Choicez buffet area for their excellent and personable service. We'll be sure to pass along your compliments to them. We look forward to welcoming you back for another enjoyable stay.Warm regards,Sherry-kay
Jun 8, 2023 by Tanese
Dear Dennis,Thank you for your positive feedback. We hope to host you again in the future to create another memorable moment.
May 12, 2023 by Yollanda
Dear Ronald,Thank you for your recent stay with us and thank you for taking the time out to leave a kind review. We hope to host you again in the near future.Kind regards,Yollanda FrameConcierge agent
Dec 6, 2022 by Sasha Hawthorne
Dear Mr. Mcclellan, thank you for your recent stay with us at the Hyatt Ziva Rose Hall and for your insightful feedback. On behalf of the resort, please accept my apologies for the unmet expectations. Rest assured that we will investigate and correct as needed. We regret not be able to address your concerns prior to your departure but hope to be given another opportunity in the future to provide you with a more wholesome experience.
Jul 31, 2022 by Oren
Dear Mr. Willy, Thank you for your feedback. We do appreciate your comment and do have a fabulous day. See you soon. Best regards Oren
May 16, 2022 by Tanese
Dear Cheryl, Greetings from the Hyatt Ziva & Zilara. We are delighted to know that you had an amazing time with us and you were impressed with the overall vacation. We look forward in hosting you in the near future to create another memorable moment.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Montego Bay property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking , Parking (limited spaces)
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
The property hosts a free manager's reception daily.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.