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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
5-star beachfront property near Seven Mile Beach

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Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free cabanas, pool umbrellas
Lobby
Premium bedding, free minibar, in-room safe, individually decorated
6 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Parking included

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Kool Runnings Water Park
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

  • 608 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

  • 608 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(33 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

  • 796 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 818 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.0 out of 10
Very good
(17 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite (Loft)

Family Suite (Loft) | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite (Loft)

8.0 out of 10
Very good
(2 reviews)
  • 683 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite

7.8 out of 10
Good
(13 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)
  • 428 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Beachside getaway.Within a 10-minute walk of this Negril property, you'll find Seven Mile Beach and Jamaica Beaches. Kool Runnings Water Park and Percy's Riverside Retreat are also within half a mile (1 km).

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Bloody Bay Beach - 13 min walk - 0.7 miles
  • Bloody Bay - 2 min drive - 0.8 miles
  • Negril Cliffs - 15 min drive - 7.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Grazie - ‬15 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Ackee - ‬1 min walk

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5-star beachfront property near Seven Mile Beach
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 6 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 6 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

Frequently asked questions

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the airport?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 45.5 mi (85-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on Dec 11, 2025 start from $282.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have an airport shuttle?

Airport shuttle services are not available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offer free breakfast?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, there is no casino at this property.

What time is check-in at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This property offers free self parking.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 7 outdoor pools and a children's pool.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a spa?

Pamper yourself with a day at Vassa Spa, where you can enjoy deep-tissue massages, mani/pedis, and body wraps.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to downtown Negril?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 4.4 mi away from Negril.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stefan, Palm Desert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Out of 6 restaurants only 1 was open daily. It was either the Italian restaurant or the buffet. The buffet had very limited food items and the food was the same day after day.
Stayed 7 nights in Aug 2025

2/10 Terrible

Hannah

Traveled with group
Liked: Staff & service
Disliked: Amenities
Expedia false advertised. No restaurants were open.
Stayed 4 nights in Sep 2025

2/10 Terrible

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Only one restaurant open, I paid for adult only and kids was everywhere
Stayed 5 nights in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil, walk every where seems to focus on sustainability. The staff was top notch. The head sheff was very accomodating especially when he found out I eat no meat at all. All my meal time staff was impeccable, every staff I interacted with was wonderful no matter their title. I did not like breakfast on the last day the cornmeal porride was burnt and taste horrible and the steam veg was not good but overall I had a great time.
Stayed 8 nights in Aug 2025

4/10 Poor

Tarin

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Decent resort but too much harassment for tips on property by staff considering it's supposed to be a 4-5 star hotel you shouldn't have to deal with that as much. We went to relax not have people beg us for a tip or try to sell us things any opportunity they had a chance too. Expected the harassment on the beach from locals but it wasn't as bad as the resort waiters and certain staff
Stayed 1 night in Aug 2025

2/10 Terrible

Ellora, Prosper

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
All the restaurants are closed and only the buffet was open with very limited choice of food. We have vegetarians in the group and they literally had to survive on limited fruit options. Kids basically starved. They don't even have water bottles and served us water from Open container which made us sick with cold and cough. They have only few bar stands open with limited options and had to go to front desk area to get drinks. They had no chocolate to make us a cafe Mocha and we had to settle with just coffee. The beds are squeaky, and the bathroom flooded after taking a shower. Over all it was a nightmare and absolutely hated this place. I would not recommend this place to anyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathalee

Liked: Cleanliness, staff & service
Excellent for a relaxing getaway. The property just needs some renovations.
Stayed 1 night in Aug 2025

6/10 Okay

Horace, Stone Mountain

Traveled with partner
Liked: Cleanliness, staff & service
Staff were excellent. Very friendly and accommodating. The property’s age is really showing. Very limited dining choices. I really expected more from this property.
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Not crowded, could always find a great spot on the beach. Would definitely consider returning to this resort!
Stayed 6 nights in Aug 2025

6/10 Okay

Dianna, Revere

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Lance

Traveled with family
Liked: Staff & service
It was a quiet and friendly atmosphere. The variety of food was lacking and some of the pastries were not fresh. The Italian restaurant was excellent though
Stayed 3 nights in Aug 2025

6/10 Okay

Howard

Stayed 1 night in Aug 2025

2/10 Terrible

Dejuane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Latisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the property were nice, and the workers were very pleasant and welcoming. However, I would not revisit for several reasons. One being that there needs to be improvement on the property such as renovations and updates. Also, the food was horrible! My fiancé and I pretty much starved our entire stay. We couldn’t wait to leave which is crazy to say. Everything literally lacked flavor and it was honestly so disappointing. Especially because I was celebrating a birthday. And speaking of birthday, I was told something special would be done for me for my day, and I’m still waiting. I didn’t feel special at all that day and they didn’t keep their word which is not good at all. Also, there should be more available restaurants on the property, the select they have , combined with the lack of in stock items is very distasteful. Entertainment could’ve also been better too, I feel as though there was barely any compared to other resorts I’ve been to. My rating of this hotel would be a 3 out of10 and that’s only because of the beautiful views and beach. Very sad that I made this the resort to celebrate my birthday.
Stayed 5 nights in Aug 2025

6/10 Okay

Junior

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Didn’t like the idea that I keep have to call to get a housekeeper to come clean the room and the mini bar wasn’t stacked I have to keep calling for someone to come restock it when it should have been fill up from before I got there
Stayed 3 nights in Aug 2025

6/10 Okay

Virgil

Traveled with family and small children
Disliked: Amenities
The property was out dated as far as how the rooms looked. Also the telephone was not working in the rooms. The restaurant food was sub par not the best. Overall the beaches were beautiful but i would not recommend this resort unless it gets up graded and the room service and quality of the restaurants food gets better.
Stayed 4 nights in Aug 2025

10/10 Excellent

Onella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bars, spa massage, sauna and steam rood. Ackee restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

Daryl

Disliked: Property conditions & facilities
Stayed here a few years back and loved every minute of it. But the vibe now is terrible. Majority of the food was pretty bad. There were a few staff members that stood out at the property and were excellent. But overall not a very good experience and won’t be coming back.
Stayed 6 nights in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ivy, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff are very welcoming & hospitable. Property was very clean. Check in took a little long, which was weird to me because the resort was nowhere near full, the place was so empty that 7 of the 9 restaurants was closed! Things like this are never advertised when booking. 😡
@ the Jamaican restaurant eating pepper shrimp
Beautiful sunset
Stayed 1 night in Aug 2025

10/10 Excellent

Javid

Stayed 1 night in Aug 2025

4/10 Poor

Helen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Review: Azul Beach Resort Negril Travel & Location • The resort is about 1.5 hours from Montego Bay airport, so prepare for a long drive — not ideal if you get motion sickness. • Avoid landing on Fridays — traffic to Negril can easily stretch the trip to 3 hours. Arrival & Check-In • Greeting was underwhelming: no cold towels or welcome drinks (others received them, we didn’t). • Reception staff didn’t explain how the resort works, where the restaurants are, or give us basic orientation. Food & Restaurants • Restaurant availability is inconsistent. At night, usually only 2 restaurants (sometimes with a buffet) are open. • No clear communication — the app is unreliable, and you constantly have to ask the lobby which places are open. • Buffets lack air conditioning and often run out of food/items. • Coffee is only available at one lobby bar; items like flavorings or even bottled water run out. • Food quality: average (2.5/5) — edible but not memorable. Portions and certain items (Jamaican patties, piña colada mix, snacks) run out quickly. • Room service is limited — e.g., ordered fries but received plantain fries instead. Pools & Facilities • Advertised adult-only pools are not enforced — kids are present. • Some pools are in poor condition with cracks. • Snack/beach bars run out of food if you don’t go early. Rooms • Many rooms are close to the road: expect traffic noise, music, and even flat tires at night. • Lighting system is confusing, almost like a “di
Stayed 8 nights in Aug 2025

6/10 Okay

Mariel

Liked: Staff & service
Disliked: Amenities
Review So probably just reiterating every review you already read. So let me start by saying the staff is 10/10, no issues with service. I got the best spa I’ve ever had, thanks Michelle. But moreso operations. I can get past the outdated rooms… even the no elevators. But the shower is gross. If you are a foodie and want to get the real relaxing resort experience this is not it. There’s 1-2 restaurants open for the entire resort per day. So good luck getting in. And if you can’t get into the restaurant, no you can’t order that same food for room service. Everything opens fairly late. Breakfast at 7a. Theres nothing walking distance off the resort, so even if you wanted to get something else you’re pretty limited. You can order a taxi though $20-40 per person. The buffet is down by building 12. My room was in building 2. Thank God for mobility and ability to get my steps in, but it got annoying. Gift shop at 8a. The QR code for the resorts amenities or room service menu didn’t work. So you really don’t know what time anything is unless you call and check daily. But if you’re on a budget and okay with a cheaper option this is an option that could fly. Just bring shower shoes. You still get the beach and can relax. But I would never recommend nor come back.
Stayed 5 nights in Aug 2025

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown, rooms need a huge refresh, inconsistent restaurant availability. Not enough umbrellas at pool or on beach. Main pool looked abandoned and no one swam there because it didn't look welcoming.
Stayed 4 nights in Aug 2025

4/10 Poor

Brannon

Traveled with family
Liked: Room comfort

Would not recommend at this price point

Room: My room was clean and modern with a decent balcony attached. Some form of shade/covering on the balcony would have been good Property grounds: Property grounds were decent. Grass and hedges were well maintained and people were constantly mopping floors. However some areas outside are probably in need of painting/maintenance. Amenities: Not many amenities that typical all-inclusives at this price point would have. Would be nice if they had a beach bar, also some of the pool bars were not staffed at certain points of the day. Service: Staff was polite and friendly for the most part with the odd person having some attitude. I think this was due to the fact though that they were clearly understaffed putting the staff who were there under stress. Pools and Beach: Didn't really spend much time in any of the pools as the main pool was quite a ways from my room. The beach was pristine as it is Negril, so nothing the hotel has to really do there. There were alot of beach chairs and umbrellas for guests. Food: The main reason why I am reviewing this place so poorly is the food. Food should always be the thing that resorts focus on the most for their guests and I can say that this is some of the worst food I have ever had at a resort. Options were limited, the food tasted terrible (most food was either overcooked, bland or seasoned badly). Food staff were clearly overworked and in need of help. The best food I had the entire time there was the burger, which says alot.
Stayed 2 nights in Aug 2025