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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
5-star beachfront property near Seven Mile Beach

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Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free cabanas, pool umbrellas
Premium bedding, free minibar, in-room safe, individually decorated
6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Parking included

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Kool Runnings Water Park
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

  • 608 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

  • 608 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(33 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

  • 796 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 818 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.0 out of 10
Very good
(17 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite (Loft)

Family Suite (Loft) | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite (Loft)

8.0 out of 10
Very good
(2 reviews)
  • 683 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite

7.8 out of 10
Good
(13 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)
  • 428 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Beachside getaway.Within a 10-minute walk of this Negril property, you'll find Seven Mile Beach and Jamaica Beaches. Kool Runnings Water Park and Percy's Riverside Retreat are also within half a mile (1 km).

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Bloody Bay Beach - 13 min walk - 0.7 miles
  • Bloody Bay - 2 min drive - 0.8 miles
  • Negril Cliffs - 15 min drive - 7.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Grazie - ‬15 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Restaurant Negril - ‬3 min drive

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5-star beachfront property near Seven Mile Beach
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 6 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 6 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

Frequently asked questions

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the airport?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 45.5 mi (85-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on Dec 1, 2025 start from $253.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have an airport shuttle?

Airport shuttle services are not available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offer free breakfast?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, there is no casino at this property.

What time is check-in at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This property offers free self parking.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 7 outdoor pools and a children's pool.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a spa?

Pamper yourself with a day at Vassa Spa, where you can enjoy body wraps, facials, and beach massages.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to downtown Negril?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 4.4 mi away from Negril.

Reviews

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 203 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

Reviews

8/10 Good

Ann

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ivy, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff are very welcoming & hospitable. Property was very clean. Check in took a little long, which was weird to me because the resort was nowhere near full, the place was so empty that 7 of the 9 restaurants was closed! Things like this are never advertised when booking. 😡
@ the Jamaican restaurant eating pepper shrimp
Beautiful sunset
Stayed 1 night in Aug 2025

10/10 Excellent

Javid

Stayed 1 night in Aug 2025

4/10 Poor

Helen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Review: Azul Beach Resort Negril Travel & Location • The resort is about 1.5 hours from Montego Bay airport, so prepare for a long drive — not ideal if you get motion sickness. • Avoid landing on Fridays — traffic to Negril can easily stretch the trip to 3 hours. Arrival & Check-In • Greeting was underwhelming: no cold towels or welcome drinks (others received them, we didn’t). • Reception staff didn’t explain how the resort works, where the restaurants are, or give us basic orientation. Food & Restaurants • Restaurant availability is inconsistent. At night, usually only 2 restaurants (sometimes with a buffet) are open. • No clear communication — the app is unreliable, and you constantly have to ask the lobby which places are open. • Buffets lack air conditioning and often run out of food/items. • Coffee is only available at one lobby bar; items like flavorings or even bottled water run out. • Food quality: average (2.5/5) — edible but not memorable. Portions and certain items (Jamaican patties, piña colada mix, snacks) run out quickly. • Room service is limited — e.g., ordered fries but received plantain fries instead. Pools & Facilities • Advertised adult-only pools are not enforced — kids are present. • Some pools are in poor condition with cracks. • Snack/beach bars run out of food if you don’t go early. Rooms • Many rooms are close to the road: expect traffic noise, music, and even flat tires at night. • Lighting system is confusing, almost like a “di
Stayed 8 nights in Aug 2025

6/10 Okay

Mariel

Liked: Staff & service
Disliked: Amenities
Review So probably just reiterating every review you already read. So let me start by saying the staff is 10/10, no issues with service. I got the best spa I’ve ever had, thanks Michelle. But moreso operations. I can get past the outdated rooms… even the no elevators. But the shower is gross. If you are a foodie and want to get the real relaxing resort experience this is not it. There’s 1-2 restaurants open for the entire resort per day. So good luck getting in. And if you can’t get into the restaurant, no you can’t order that same food for room service. Everything opens fairly late. Breakfast at 7a. Theres nothing walking distance off the resort, so even if you wanted to get something else you’re pretty limited. You can order a taxi though $20-40 per person. The buffet is down by building 12. My room was in building 2. Thank God for mobility and ability to get my steps in, but it got annoying. Gift shop at 8a. The QR code for the resorts amenities or room service menu didn’t work. So you really don’t know what time anything is unless you call and check daily. But if you’re on a budget and okay with a cheaper option this is an option that could fly. Just bring shower shoes. You still get the beach and can relax. But I would never recommend nor come back.
Stayed 5 nights in Aug 2025

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown, rooms need a huge refresh, inconsistent restaurant availability. Not enough umbrellas at pool or on beach. Main pool looked abandoned and no one swam there because it didn't look welcoming.
Stayed 4 nights in Aug 2025

4/10 Poor

Brannon

Traveled with family
Liked: Room comfort

Would not recommend at this price point

Room: My room was clean and modern with a decent balcony attached. Some form of shade/covering on the balcony would have been good Property grounds: Property grounds were decent. Grass and hedges were well maintained and people were constantly mopping floors. However some areas outside are probably in need of painting/maintenance. Amenities: Not many amenities that typical all-inclusives at this price point would have. Would be nice if they had a beach bar, also some of the pool bars were not staffed at certain points of the day. Service: Staff was polite and friendly for the most part with the odd person having some attitude. I think this was due to the fact though that they were clearly understaffed putting the staff who were there under stress. Pools and Beach: Didn't really spend much time in any of the pools as the main pool was quite a ways from my room. The beach was pristine as it is Negril, so nothing the hotel has to really do there. There were alot of beach chairs and umbrellas for guests. Food: The main reason why I am reviewing this place so poorly is the food. Food should always be the thing that resorts focus on the most for their guests and I can say that this is some of the worst food I have ever had at a resort. Options were limited, the food tasted terrible (most food was either overcooked, bland or seasoned badly). Food staff were clearly overworked and in need of help. The best food I had the entire time there was the burger, which says alot.
Stayed 2 nights in Aug 2025

6/10 Okay

Consuela

Stayed 4 nights in Aug 2025

6/10 Okay

Rashida

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Rola Maath Ismail Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a rough start with our room smelling funny the customer service team were amazing and made it up for us. They went above and beyond to ensure that our stay is a great experience. The resort is great, with excellent location and food cuisines. Our new room was great with private pool access and comfy beds. Would go back again for sure.
Stayed 7 nights in Aug 2025

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities
Beach is great but the food options are poor
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Stayed 4 nights in Aug 2025

6/10 Okay

Kimberley

Stayed 3 nights in Aug 2025

6/10 Okay

Vanusa Regina

Traveled with family
Liked: Staff & service
Disliked: Amenities
This hotel need more entertainment, the staff is very nice,the food is not good ,the site say 9 restaurants, but almost closed, the security is good ,we feeling safe all the time..pool is dirty ,im very disappointed,
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
it was good quiet, but some of the furniture requires renovation. good will from employees, need more air conditioning in spaces for dinner. but in general a good place.
Stayed 2 nights in Aug 2025

4/10 Poor

Nickola, North Canton

Liked: Staff & service
Disliked: Property conditions & facilities
The pics of the property do not match AT ALL what you get. The swim up rooms state that there is a swim up bar and it was closed the entire time. The grounds are severely ran down to the point of broken deck boards when you step on most the flex as if They would break any minute. The food was not great at all. This was my 17th visit and I would not return to Azul. It was also my first and last visit to this resort. The staff of course were wonderful and did what they could to make your visit good!
Stayed 4 nights in Aug 2025

2/10 Terrible

Dineth

Disliked: Staff & service
This hotel needs accurate pictures of the place in Expedia. Pics are not accurate at all to the conditions of the actual rooms. The customer service is so terrible, and the place is run terribly. Took us 5 calls and a visit to the front desk to get a crib/play pack for the baby. No towels in the rooms. They never replaced any towels or gave any soap. We have to call and ask multiple times to do so. They ran out of towels at the pool area multiple times and the property was not even busy. This place is all out about selling their timeshare and membership. All the restaurants are open and reserved for members. Regular guests have to wait 1-1.5hrs waiting to get a spot to eat. Even though you go right at opening, you still are not guaranteed a spot. Will never go back here again.
Stayed 5 nights in Jul 2025

6/10 Okay

Louis

Traveled with partner
Liked: Property conditions & facilities
My wife and I just stayed at the Azul beach resort in negril jamacia. I need to start by saying the main reason we go on vacation is to relax on the beach. Sad to say but we could not do that here. We were relentlessly bothered by people trying to sell us things. Im not exaggerating when i say it was every 5 minutes. In some instances they would wake my wife up while laying on the beach or literally follow me into the ocean. If you start ignoring them then they get hostile. It was unreal. They have a ton of security at this resort and they did nothing about it. I totally understand that tourism is how many of these people earn a living but there has to be a line. We had a "personal concierge" that we didnt see until half way through our stay. When we did finally see him the first thing he did was to try and pressure us into going to a "timeshare-like" presentation by the hotel. Pretty disappointing. Half the staff was very nice. The other half was dismissive. The beach and the property is nice and maintained. Although our favorite thing to do was to go in our pool behind our suite and watch the guy come over with the skimmer, put it in the water for 5 seconds then go back and sit down behind a bush on his phone for the rest of the day. It was fun to see how long he could sit there before someone would catch him. I can confidently say i will never go back to this hotel or jamaica. I would much rather go back to paradise island. Do yourself a favor and go to the bahamas instead
Stayed 4 nights in Aug 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

SHERIKA

Liked: Staff & service, property conditions & facilities
The staff were professional and the food was good. Excellent service
Stayed 1 night in Aug 2025

6/10 Okay

Alberto, Yonkers

Stayed 8 nights in Aug 2025

8/10 Good

Margou

Liked: Cleanliness, property conditions & facilities
Food was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Shamiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had an amazing time at Azul! The property is beautiful and a perfect location on the beach. Their beach setup was nicer than the other resorts nearby (honestly). The food was 7/10, but still good for resort food. I recommend trying some of the food places nearby. The staff and entertainment were 10/10!! I Couldnt have been happier. And there were plenty of bars on the grounds (lots of swim up bars). The drinks were ok. They were what you would expect from an all-inclusive, lots of sugary mixed drinks lol. Downside is that the property does need renovations, but that is really it. Everything is modern, just needs a facelift.
Stayed 4 nights in Aug 2025

4/10 Poor

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness
The people are nice but certain little things like not being able to get face cloths for the last two days of our trip towels, how we first got there if we said that the bedding was stained or dirty they said that it was an excuse of people wearing make up or Self tanner. The room service took two hours to get and then the food still wasn’t great at all nowhere was the food excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jabari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Jul 2025