4.5-star beachfront property near Seven Mile Beach
Beachfront retreat
With a stay at this Negril property, you'll be within a 5-minute walk of Bloody Bay and Bloody Bay Beach. Seven Mile Beach and Hedonism II are also within 2 miles (3 km).
All-inclusive
A private beach, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the gym and visit the 3 bars/lounges and beach bar for drinks.
Free WiFi, comfy beds
The 85 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. Balconies, pillowtop beds, and room service are also available.
from $428
Deluxe Tree House, 1 King Bed (VIP Airport Fast Tracking)
Sunset at the Palms Resort - Adults Only - All Inclusive ratings based on 36 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sunset at the Palms Resort - Adults Only - All Inclusive
Everyone (16)Couples (19)Family (1)
5 out of 5
Efficient
Posted by Robert S on Mar 1, 2022
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Comment from Hotel Management
Mar 1, 2022
by Carol
Good morning Robert, thanks for your comments. Please come see us again.
5 out of 5
Entire staff was incredibly friendly and helpful.
Posted by Pamela Jo on Feb 25, 2022
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Comment from Hotel Management
Feb 28, 2022
by Carol
Thanks so much for your kudos on our staff!
Come again soon.
2 out of 5
Property is deteriorating & infested with cockroaches. Gutters hanging off of buildings, tree limbs falling constantly.
No entertainment with the exception of a piano with sporadic live performances.
Staff seem like robots…
The nicest thing about this resort was the bathrooms at the beach.
Posted by Kristie on Nov 14, 2021
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Comment from Hotel Management
Nov 18, 2021
by Monika
Dear Kristie,
While Sunset at the Palms takes great pride in the awards earned from travelers' high reviews to our unique boutique resort, we are saddened when the rare guest does not discover the sensory magic we pride ourselves on delivering. We will share your review with our team and look for ways to improve, as we continue to aim to deliver an exceptional vacation experience for all our guests.
5 out of 5
Our stay last week was amazing. This is a property for those who don't want to hear kids screaming, or wild parties going. It is a nice quiet resort- geared especially to couples- to have a relaxing vacation away from the world.
It is not Sandals, but it is a wonderful little boutique-y experience with your own "tree house" that gives you more privacy and a unique stay- the bathrooms also have amazing showers that will get the grit of the day and saltwater off you!
The resort has a nice pool with a swim up bar, as well as a coffee bar and a main restaurant area for breakfast/ lunch/ dinner. Across the street is the beach with another bar/ grill and your own beach to the resort. You can get drinks and sip away while basking in the beauty of the ocean before you.
The staff here are wonderful. Absolutely wonderful people. Big shout out to Patrick, who is a head of staff and a genuinely wonderful human being. He is always smiling and wanting to help and treats all the guest like they are family he has not seen in awhile. Delroy, Carson, and Venessa, and I believe Andrea are amazing are wonderful bartenders/ servers who always have a smile and want to make sure everyone is happy. They can also help get you into town, or about out on an excursion, if you so desire.
At night there is always some sort of musical act as well.
I tell everyone about this place now. This is amazing, book now, you will not regret it. My partner and I are already talking about coming back!!!
Posted by a verified traveler on Aug 12, 2021
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Comment from Hotel Management
Aug 18, 2021
by Monika
Thank you so much for taking the time to leave us this amazing review and for sharing your experience in such detail. We are happy to hear that you enjoyed your stay on property and that our staff went out of their way to make your stay with us memorable.We will make sure to let all our staff know how pleased you were with their service, letting them know how their kindness and friendliness made a wonderful impression on your vacation. Come back and see us soon!
5 out of 5
The Sunset at the Palms was a great place to vacation. It allowed us to have a peaceful retreat where we could relax, enjoy the tropical part of Jamaica and spend relaxing time on the sandy beach by the beautiful blue water of the ocean.
The resort is very eco-friendly and provides the guests with a stay that lets them decompress from our daily home lives. The staff was always very nice, positive and helpful. The smaller atmosphere of the resort (85 tree house-type rooms) makes it a more intimate atmosphere that seems to cater to the vacationers.
While the food may lack the authentic Jamaican feel that guests may want, it was decent. The lunchtime snack area and the bar at the beach were great to have to keep us at the beach!
Overall, we would recommend the Sunset at the Palms for vacationers that just want to relax and take it all in!
*One minor thing the resort could do...play more reggae and Jamaican-inspired music. The same music soundtrack played every single day and night.
Posted by a verified traveler on Jul 31, 2021
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Comment from Hotel Management
Jul 31, 2021
by Nadine
Dear Valued Guests,
We thank you for choosing Sunset at the Palms for your vacation needs. We are thrilled that you had a great stay and look forward to hosting you again very soon.
Warmest regards,
Nadine
Concierge
4 out of 5
The staff was so friendly, tree houses are so private, the rooms are very very clean and nice.
Posted by a verified traveler on May 30, 2021
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Comment from Hotel Management
May 31, 2021
by Monika
Thank you so much for taking the time to leave us this amazing review! We hope you come and visit us again soon!
5 out of 5
Sunset at the Palms is a gem in Negril! Everyone was courteous, warm and it won't be long until you feel like family. I visited on a solo vacation. Prior to my trip, I really appreciated the consistency of the concierge staff in helping me prepare for my stay and plan my itinerary which made for an unforgettable birthday!
There are so many I can thank and name, please charge the mind and not my heart: Iesha, Josephine, Daniella, Gloria, Lynette, Stacey, Tobiann, Tobi, Alicia, and the rest of the beach crew, Ms. Shawn, Gladstone, Delroy, and the one Miss Brenda who gave me a phenomenal massage! The best I've ever had. Hands down. And that's a report I heard from several others before my day at the spa. Treat yourself to the Ginger Lily Day at the Spa, it's worth every cent.
I've traveled a bit before, but no place has left such an impression. On the day of my birthday, they really surprised me. I walked into my room and found a birthday banner, greeted at my door with chilled bubbly, tropical flowers to walk on and have a special seat on too! ;) Seriously, everything was more than beautiful and I'd do it all over again.
When I sat on the balcony overlooking the garden, I said to God, "How can I make this my everyday reality?" That sentiment stays with me. Sunset at the Palms and the Negril community felt like home and I look forward to returning many times again! One day I may greet my family with a, "Good morning, neighbor!" I loved my stay that much.
Posted by a verified traveler on Apr 22, 2021
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Comment from Hotel Management
Apr 23, 2021
by Monika
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will make sure to let all our staff know how pleased you were with their service, letting them know how their kindness and friendliness made a wonderful impression on your vacation. So glad that we were able to make your birthday a memorable one!!!! Hope you come back and see us soon!!!
5 out of 5
The beach is amazing! The water is crystal clear and the sand is clean and soft. We found several beautiful starfish that we tossed back after pictures. The rooms are adorable tree houses with a pretty view of the gardens. The staff is attentive and eager to please. The grill at the beach serves a decent variety of meals and snacks for lunch. The cocktails were all pretty sweet but there’s plenty of cold Red Stripe beer to enjoy. The buffet is closed because of Covid but the restaurants serve sit down breakfast and dinner. There’s even a gourmet coffee bar open all day. We met quite a few returning guests which says a lot about the resort. We will definitely be coming back too!
Posted by a verified traveler on Apr 20, 2021
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Comment from Hotel Management
Apr 20, 2021
by Monika
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
5 out of 5
The grounds and rooms were beautiful. The staff was friendly and very attentive. We would definitely visit again!
Posted by a verified traveler on Feb 20, 2020
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Comment from Hotel Management
Feb 21, 2020
by Monika
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience and look forward to having you visit us again!
5 out of 5
Highly recommend!!!
Great staff! Friendly and kind!
Rooms and beach area is great!
Posted by William on Jan 31, 2020
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Comment from Hotel Management
Feb 3, 2020
by Monika
Thanks for the awesome review, William! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!
About the Sunset at the Palms Resort - Adults Only - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Activities and facilities/equipment Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Cooking
Entertainment
Onsite live performances
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Premium food items
Spa/beauty facilities and services
Offsite tours
Kayaking included
Windsurfing included
Taxes included
Buffet-style meals included
A la carte dining included
Fitness facilities included
Premium food items not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Aerobics classes/lessons included
Bartending classes/lessons included
Gratuities included
Cooking classes/lessons included
Additional gratuities not accepted
Minibar (all beverages included)
Room service during certain hours
Onsite live performances included
Snorkeling included
Property Features
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and parasailing. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub. This 4.5-star Negril property is smoke free.
1 floor
85 guestrooms or units
5 dining venues
3 bars or lounges
Deli
Towels for the beach
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Gift shop
Bellhop
No smoking on site
Bar on the beach
Coffee shop
Bar by the pool
Swim-up bar
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Property shuttles: Airport shuttle
Room Amenities
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony
Pillowtop beds
Stocked minibar (free)
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Coffee maker
Shower
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Bar - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Fitness classes on site
Sailing on site
Scuba diving on site
Water skiing on site
Personal motorized watercraft on site
Windsurfing on site
Parasailing on site
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 18
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 350 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Sunset at the Palms Resort - Adults Only - All Inclusive is 5.3 mi away from Negril.
There are 5 onsite restaurants, offering options like Caribbean cuisine, a beachfront location, and al fresco dining.
Free parking is not available at this property.
Sunset at the Palms Resort - Adults Only - All Inclusive is 152 mi (240-min drive) away from the Norman Manley Intl. Airport (KIN) airport, the closest popular airport to the property.
Sunset at the Palms Resort - Adults Only - All Inclusive features an outdoor pool.
This property is on a private beach. Don't forget your sunscreen!
This property doesn't have a spa, but it does offer massages.
Sunset at the Palms Resort - Adults Only - All Inclusive does not offer free breakfast.
Check-in is from 3:00 PM - 10:00 PM.
Sunset at the Palms Resort - Adults Only - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 350 per person, roundtrip.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
