4.5 out of 5

"This is one of the few places I would stay at again. The resort was beautiful and unique. The beach was superb! Even though it was across the road it ... " More

By a verified traveler on Sat 14 Jul 2018

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Hotel Description

4-star beachfront property near Seven Mile Beach

On the beach

With a stay at this Negril property, you'll be within a 5-minute walk of Bloody Bay Beach and Bloody Bay. Seven Mile Beach and Booby Cay are also within 2 miles (3 km).

All-inclusive

A private beach, 4 restaurants, and an outdoor pool are all featured at this smoke-free property. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and free self parking. Enjoy the health club and unwind at the beach bar and swim-up bar.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 85 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free minibar items, balconies, and room service are also available.

Deluxe Tree House, 1 King Bed (VIP Airport Fast Tracking)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$469 per night

Suite, 1 Bedroom (VIP Airport Fast Tracking)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunset at the Palms Resort - Adults Only - All Inclusive ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sunset at the Palms Resort - Adults Only - All Inclusive

Everyone (11) Couples (8)
5 out of 5

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 9, 2019 by Carol

Thanks for your great review! Come see us again!

5 out of 5
Beautiful resort set in a tropical atmosphere, staff was wonderful, especially Carson the bartender, Clean rooms. Food was good some nights not so good others, but the wait staff was awesome.

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Carol

Thank you very much for kind words and constructive criticism. Would love to know which food needs improving! Hope you'll come back and see us again!

5 out of 5
My wife and I went on our honeymoon in late August and it was such a great experience. The hotel staff was awesome and the the Paul the piano player was fantastic. They definitely made our trip worth it. They made an effort to make our honeymoon such a great trip.Even though there was construction going on across the street we didn't hear too much because of how the rooms are back in the trees. We will definitely be back.

Posted by , from Indiana on Sep 19, 2018

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Comment from Hotel Management

Nov 27, 2018 by Carol

We hope to see you back to celebrate your anniversary!!!

5 out of 5

Lovely resort!

This is one of the few places I would stay at again. The resort was beautiful and unique. The beach was superb! Even though it was across the road it was not a downfall at all. The staff (ALL of them) were there to take care of every need/want you could possibly have. Sunset at the Palms should be on your bucket list!

Posted by , from North Carolina on Jul 14, 2018

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Comment from Hotel Management

Aug 28, 2018 by Carol

Thanks for your great review Carmen, so glad you enjoyed your stay and we do hope to see you again.

2 out of 5
The food it’s terrible not to mouch variedad of foot to chili

Posted by on Jun 25, 2018

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4 out of 5

Nice quiet location

Pros: Awesome friendly staff!
Cons: Mini bar is pretty slim with only beer, water and a few sodas.
Location: Quiet and relaxing location. Some traffic can be heard throughout the night, but nothing excessive. Nice beach space with helpful staff.
Quiet and quaint location with nice beach available during the day. We missed walking the beach at night as it was located across the road. Incredibly friendly staff always willing to offer assistance or get you anything you might need. Unique treehouse type rooms with great decks to relax. Limited mini bar in room was disappointing with only beer, water and a few sodas. Massages at the spa were excellent. Would recommend to anyone looking for a quiet place to relax.

Posted by , from Missouri on Mar 14, 2018

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Comment from Hotel Management

Apr 5, 2018 by CLS-Sales and Marketing

Thanks for your comments and recommendation Amber! Hope to see you again soon.

5 out of 5

Exceeded our expectations

This was our first trip to Jamaica so we were totally sure what to expect. We were pleasantly surprised with what we found. Great staff, rooms, food and a beautiful beach within a 5 minute walk. The cabins are set in a great tropical atmosphere. Select a cabin away from road for a quieter stay.

Posted by , from ohio on Mar 6, 2018

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Comment from Hotel Management

May 2, 2018 by Carol Sales and Marketing

Always happy to hear that your stay was better than expected. Hope that you will come back and stay in our garden paradise soon.

4 out of 5

Tropical Paradise

Pros: Tje tropical setting and the food has to be our favorite assets of this resort.
Cons: Sometimes the street noise and loud conversations would disturb our sleeping.
Location: The resort's beach is located on Bloody Bay. There are places to shop on the beach fairly close. Taxi's can take you to the nearby Seven Mile beach.
This was our third time to Jamaica and we found this resort more to our liking. It's more laid back and geared toward an older crowd. It has excellent food and the staff is fantastic. The best part of the resort is the setting. It is set back from the beach in a well groomed tropical forest -- plenty of flowers, trees, and birds with walkways to each room/duplex.

Posted by , from Midwest USA on Mar 3, 2018

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Comment from Hotel Management

May 2, 2018 by Carol Sales and Marketing

We're so happy that you enjoyed the intimacy of Sunset at the Palms and our variety of dining experiences. Hope to see you again!

5 out of 5

LOVED THIS PLACE!!

Pros: Pretty much everything! If you're looking for a loud party place, this is not it. It's very relaxing and relatively quiet.
Cons: Wi-Fi access was not the greatest, but we made due.
Location: We highly recommend Brent's Taxi Service (you can find him on FB). He took us on a tour of the island that was top notch!!
We absolutely LOVED this place!! Everything from location, service, privacy, and laid-back atmosphere was exactly what we were looking for in a resort. All of the staff were extremely friendly and went above and beyond for us. The beach walk across the street was totally fine and worth having the resort on the other side of the road. Our room was always cleaned and stocked. The food and drinks were awesome! The only downside (which has nothing to do with the resort because they do their best to eradicate them) was the bugs! They bite like crazy, but now we know to bring bug repellent!

Posted by , from Wisconsin on Jan 3, 2018

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Comment from Hotel Management

Jan 18, 2018 by Measha

Thank you for choosing Sunset At The Palms Resort for your vacation. I am delighted you had a great vacation. We will take into consideration the cons you had mentioned. Thank you for coming. See you soon.

5 out of 5
Smaller more personalized resort. Treehouse rooms are more private than larger resort rooms and have nice cozy balcony where you have nice view of grounds. The beach is across the street but was not far at all. Tesortyhas its own crossing guard for your safety

Posted by on Aug 18, 2017

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About the Sunset at the Palms Resort - Adults Only - All Inclusive

Location Norman Manley Blvd, Negril, Westmoreland

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking

Entertainment

  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Surcharge for bottled wine
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Room service during certain hours
  • Onsite live performances included
  • Snorkeling included

Property Features

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, an outdoor tennis court, and complimentary bicycles. Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a sauna. Self parking is free. This 4-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Breakfast available (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (71 km / 44.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10:30 AM.

Palm Grove - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Lotus Leaf - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Blue Coffee Bar - Overlooking the pool, this café serves light fare only.

Room service (during limited hours) is available.

Entertainment

The resort offers an island cooking class, including a cocktail course, and classic outdoor films under the stars.

Nearby Activities

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

The resort's garden section across Negril's main road from Bloody Bay includes a freeform pool measuring 30.5m (100 ft) long and a 12-person slate-lined spa tub. Security guards stop traffic when guests cross the road to the resort's beach section, which features 75m (82 yds) of the fine sand running 3.25 km (2 mi) around semi-circular Bloody Bay, in which the Caribbean Sea remains calm in most weather conditions.

The resort supplies snorkeling gear, pedal boats, kayaks, windsurfers, and Sunfish sailboats. For surcharges, a water-sports center offers glass-bottom-boat tours, banana-boating, scuba-diving instruction/certification, and scuba-diving and snorkeling excursions. Independent operators off the beach charge for water skiing, parasailing, and jet skiing.

The garden section includes a tennis court and a ping-pong table. Gardeners conduct nature walks through the resort's exceptionally varied gardens. The nearest golf course, Negril Hills Golf Club, is 14 km (8.75 mi) away.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Water skiing on site
  • Personal motorized watercraft on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

The Treatment Garden at Sunset on the Palms offers spa services from 10 AM - 5 PM daily. Spa services are at an additional cost. Advanced reservations are required.

  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • No pets or service animals allowed
  • 24-hour check-in
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Lending library access
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Sunset
  • Sunset Palms Negril
  • Sunset Palms Resort
  • Sunset Palms Resort All Inclusive
  • Sunset Palms Resort All Inclusive Negril
  • Sunset Palms Adults All Inclusive Negril
  • Sunset Palms Adults Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Pets and service animals are not allowed on site.