For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Negril property, you'll be within a 5-minute walk of Bloody Bay Beach and Bloody Bay. Seven Mile Beach and Hedonism II are also within 2 miles (3 km).
All-inclusive
A private beach, 4 restaurants, and an outdoor pool are all featured at this smoke-free property. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Unwind with a drink at one of the 3 bars/lounges and enjoy the free buffet breakfast each morning.
Free WiFi, balconies
Featuring conveniences like refrigerators and coffee/tea makers, the 85 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, room service, and free bottled water.
Suite, 1 Bedroom (VIP Airport Fast Tracking)
Bed Count1 King BedMaximum Occupancy
4 Max
Deluxe Tree House, 1 King Bed (VIP Airport Fast Tracking)
Bed Count1 King BedMaximum Occupancy
2 Max
Sunset at the Palms Resort - Adults Only - All Inclusive ratings based on 33 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sunset at the Palms Resort - Adults Only - All Inclusive
Everyone (14)Couples (14)Family (1)
5 out of 5
The grounds and rooms were beautiful. The staff was friendly and very attentive. We would definitely visit again!
Posted by a verified traveler on Feb 20, 2020
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Comment from Hotel Management
Feb 21, 2020
by Monika
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience and look forward to having you visit us again!
5 out of 5
Highly recommend!!!
Great staff! Friendly and kind!
Rooms and beach area is great!
Posted by William on Jan 31, 2020
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Comment from Hotel Management
Feb 3, 2020
by Monika
Thanks for the awesome review, William! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!
5 out of 5
Posted by a verified traveler on Jan 18, 2020
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Comment from Hotel Management
Jan 21, 2020
by Monika
Thank you so much for taking the time to leave us this amazing review.
5 out of 5
We liked the rooms were all individual tree houses. Not one large building. Spread out in a beautiful tropical greenery. Everyone is friendly. The food is delicious and a wonderful beach right across the street. Very clean and safe. Will definitely be going back
Posted by a verified traveler on Nov 12, 2019
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Comment from Hotel Management
Nov 12, 2019
by Monika
Thank you, for taking the time to share your experience. We are happy to hear that you enjoyed the food on property, that the staff made you feel at home and that you had a nice time during your stay with us. We appreciate your comments about your experience. Hope you come back to visit us again soon!
5 out of 5
Really cool smaller property with friendly staff thanks for the Beers Alex. Food was great and the grounds are beautiful. I would suggest 1 thing an onsite Atm for spending money.
Posted by a verified traveler on Sep 10, 2019
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Comment from Hotel Management
Sep 11, 2019
by Monika
Thank you for such an amazing review! We're glad to hear that our staff helped make your stay more enjoyable. We'll pass along the kind words. We are thrilled that you loved your experience. Come back soon!
5 out of 5
We loved so many tings about this property, Mon. The staff is absolutely delightful, accommodating, friendly and in great abundance. If you need anything, they are right there. The food is outstanding! There is great variety and it is all delicious and fresh. My husband and I are vegan and there was vegan food easily available for us.
The property is BEAUTIFUL! We loved sleeping in the “jungle” and hearing the tree frogs and crickets at night. The rooms were spacious and well air conditioned, bug free, with an outstanding balcony. We read there a few times when the afternoon rains came.
Even though the walk across the street to the beach made us a bit apprehensive of booking the hotel at first, we didn’t mind the walk at all once we got there. It was actually “Park” like where you felt like you were on native land and not at a resort. It was very peaceful.
One small problem, the phone didn’t work in our room so if we wanted room service or such we had to walk down to the lobby.
We loved this resort and will be going back soon!!
Posted by a verified traveler on Aug 10, 2019
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Comment from Hotel Management
Aug 12, 2019
by Carol
It sounds like you thoroughly enjoyed the Sensory Magic at Sunset at the Palms! We are addressing the phone challenges and they're sure to be working on your next visit! Hope to see you soon!
5 out of 5
The Property was very intimate and very peaceful. I loved the fact that we were surrounded by on the beautiful green tropical trees.
Posted by a verified traveler on Jul 30, 2019
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Comment from Hotel Management
Jul 31, 2019
by Carol
We're so pleased that the natural tropical beauty of Sunset at the Palms was what you were looking for on you holiday. We hope to see you again soon!
5 out of 5
Very laid back. Small and really really cool. Staff was rad. People that stayed there were as cool as we had hoped. A very solid getaway from every day life!
Posted by J, from Evergreen on May 28, 2019
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Comment from Hotel Management
May 31, 2019
by Carol
Thanks J! Please come back and see us again when you need a getaway!
5 out of 5
Posted by a verified traveler on Mar 13, 2019
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Comment from Hotel Management
Apr 2, 2019
by Carol
Thanks for your review. Come see us again!
5 out of 5
Posted by a verified traveler on Jan 1, 2019
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Comment from Hotel Management
Jan 9, 2019
by Carol
Thanks for your great review! Come see us again!
About the Sunset at the Palms Resort - Adults Only - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Activities and facilities/equipment Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Cooking
Entertainment
Onsite live performances
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Premium food items
Surcharge for bottled wine
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Offsite tours
Kayaking included
Windsurfing included
Taxes included
Buffet and à la carte dining
Number à la carte or gourmet meals - 1
Airport transfers not included
Fitness facilities included
Premium food items not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Aerobics classes/lessons included
Bartending classes/lessons included
Gratuities included
Cooking classes/lessons included
Additional gratuities not accepted
Food and beverage restrictions apply
Surcharge for bottled wine
Minibar (all beverages included)
Room service during certain hours
Onsite live performances included
Snorkeling included
Property Features
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and parasailing. Free breakfast is available daily. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub. This 4-star Negril property is smoke free.
1 floor
85 guestrooms or units
4 dining venues
3 bars or lounges
Buffet breakfast (free)
Bar on the beach
Bar by the pool
Swim-up bar
Coffee shop
Towels for the beach
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Gift shop
Bellhop
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (70.9 km / 44.1 mi)
Property shuttles: Airport shuttle
Room Amenities
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony
Stocked minibar (free)
In-room dining (limited hours)
Refrigerator
Coffee maker
Shower
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Bar - Overlooking the pool, this café serves light fare only.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Fitness classes on site
Sailing on site
Scuba diving on site
Water skiing on site
Personal motorized watercraft on site
Windsurfing on site
Parasailing on site
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
This property welcomes adults only.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Caters to adults only
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 45 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
There are 4 onsite restaurants, offering options like Caribbean cuisine, a beachfront location, and al fresco dining.
Free parking is not available at this property.
Sunset at the Palms Resort - Adults Only - All Inclusive is 44.1 mi (84-min drive) away from the Montego Bay (MBJ-Sir Donald Sangster Intl.) airport, the closest popular airport to the property.
Sunset at the Palms Resort - Adults Only - All Inclusive features an outdoor pool.
This property is on a private beach. Don't forget your sunscreen!
This property doesn't have a spa, but it does offer massages.
Sunset at the Palms Resort - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 10:00 AM.
Check-in is from 3:00 PM - 10:00 PM.
Sunset at the Palms Resort - Adults Only - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 45 per person, roundtrip.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
