"Had to call several times to restock coffee and mini fridge. Could not relax on beach with people bugging you or screaming what they are selling! " More
Beachfront retreat
You'll be within half a mile (1 km) of Seven Mile Beach and 2 miles (3 km) of Time Square Mall with a stay here. Kool Runnings Water Park and Percy's Riverside Retreat are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 3 outdoor pools and free perks like full breakfast and free self parking.
Oct 24, 2022 by Michelle G
Hi Veronica, Sorry to hear about your experience. Please be advised that in-room coffee is replenished daily if Do Not Disturb sign is not on door however, mini-bar items must be requested through our door-card system. Management would also like to apologize for any local activity on the public beach, our security team monitors this as best as possible.
Jun 16, 2022 by Michelle G
Hi Ebin, Great to have been able to recently host you and thank you for sharing your feedback with us. We look forward to welcoming you back soon.
Feb 17, 2022 by Michelle G
Hi Ted, Thank you for your rating and we hope to welcome you back soon.
Oct 26, 2021 by Michelle G
Hi Carrie, Such a pleasure to have had you with us and thank you for sharing your feedback with us. We hope to welcome you back soon.
Feb 4, 2020 by Michelle G
Thank you for sharing your feedback with us and we look forward to welcoming you back soon.
Dec 24, 2019 by Michelle G
Hi MB, thank you for sharing your feedback with us. We are currently working on resolving the issue regarding chairs. Please accept our apologies for any inconveniences this may have caused.
Jan 24, 2019 by Michelle G
Thank you for sharing your rating with us. Please feel free to elaborate further about your reason for only giving us a 2 star rating.
Oct 30, 2018 by Michelle G
Great to know! Thank you for sharing your feedback with us and we hope to welcome you back soon.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Couples Swept Away All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Couples Swept Away All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A nightclub, a spa tub, and a sauna are also featured at the luxury Couples Swept Away All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4.5-star Negril property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Couples Swept Away All Inclusive offers 312 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.
The Palms - This restaurant serves breakfast, lunch, and dinner.
Patois Patio - This restaurant serves dinner only.
Lemon Grass - This restaurant serves dinner only.
Feathers - This restaurant serves dinner only.
Cabana Grill - Onsite restaurant. Open 24 hours.
Room service (during limited hours) is available.
8 outdoor tennis courts and a 24-hour health club are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Oasis Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Public bath/onsen services include an indoor public bath (no minerals).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property offers transfers from Montego Bay (MBJ) airport only; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Couples Swept Away All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
