4.7 out of 5

"This was our second trip to couples swept away and we enjoyed it overall. We did notice that on this stay some staff seemed to be looking for tips and ... " More

By a verified traveler on Sat 04 Feb 2017

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Hotel Description

An all-inclusive stay in Negril awaits you at Couples Swept Away All Inclusive, a recipient of the prestigious Conde Nast Gold List award in 2013. You'll be 2.3 km (1.4 mi) from Kool Runnings Water Park and 2.4 km (1.5 mi) from Time Square Mall. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools, and a full-service spa.

Free WiFi, free wired Internet, and balconies or patios are featured in all 312 rooms. Minibars provide free refreshments, and room service is also available. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, iPod docks, coffee/tea makers, and in-room massages are available.

A relaxing day at The Oasis Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, The Palms, is open for breakfast, lunch, and dinner. With 8 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the 8 outdoor tennis courts and nightclub. Conference space, a business center, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a fitness center, and a spa tub. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Negril resort, you'll be 3.8 km (2.4 mi) from Throne Room and 3.8 km (2.4 mi) from Booby Cay.

Couples Swept Away All Inclusive ratings based on 60 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Nice hotel, great beach

This was our second trip to couples swept away and we enjoyed it overall. We did notice that on this stay some staff seemed to be looking for tips and this was not the situation on our first trip. Being an all inclusive resort, this was a little disappointing since we didn't want to have to worry about having cash constantly. The only other thing we were disappointed in was that being a return customer within the year we were given a letter and told we would receive a gift package for this and to sign up for romance rewards which we did. We called the front desk and provided the information required with three days left in our stay and we never received anything. Other than that, the room was excellent and always clean. The food and dining service was perfect. The beach was always beautiful and the resort excursions were fun. We really enjoyed our trip and would highly recommend this resort for their nice rooms, friendly staff, beautiful beaches, and excellent food.

Posted by , from michigan on Feb 4, 2017

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4 out of 5

Nice hotel

Beautiful place. Would definitely go back.. Wish there was more options for food. Only 1 day dedicated for real Jamaican cuisine. Bars on the beach close too early for me personally. I think they should stay open til 11pm at lease. Staff was amazing very friendly and respectful. Can't wait to go back

Posted by , from NEW YORK CITY on May 15, 2016

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5 out of 5

Excellent resort on 7 mile Beach

We had so much fun and relaxing at the same time. There is so much to do in this resort. We regret staying for just 4 days. You need at least 7 days to enjoy what this resort has to offer. We didn't even get a chance to venture outside the resort. The hotel staff were all so friendly, polite and always asking if you're okay and they are also so genuine which is so refreshing with great sense of humor. And the Beach, what can I say about the Beach. It's PERFECT!!! White sand Beach, crystal clear water, calm water with clean sandy bottom. The grounds of this resort is like a botanical garden. There is a sports complex on the other side of resort which is a short walk. They have lap pool, squash and racket ball court, weight room, ping pong and billiard table to name a few. This is the best vacation ever and we will definitely be back and will stay longer.

Posted by , from California on Sep 22, 2015

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5 out of 5

Great couples experience, best in Jamaica!

Pros: Definitely a tropical and romantic setting. Bed was comfortable and ac adequate. Free mini bar in room was nice.
Cons: Nice TVs but no HD. But not much time to watch TV anyway.
Location: Other than the Catamaran booze cruise (free), there is so much to do at this resort that its OK that there isn't much to do nearby.
After checking in at the Couples lounge at the airport, the travel by bus to the Couples Swept Away resort takes about 2 hours. Check in staff changed our room seamlessly after we found a couple small things wrong with original room (maintenance could've fixed but they did not want us to wait to start our vacation!). Beautiful beach with clean sand and clear water. So much to do we did not spend a dime on excursion trips! Men - bring a pair of slacks (no jeans) to eat at Feathers restaurant, it is worth it (get there 15 minutes early to enjoy the bar). The couples massage is definitely worth the three hundred US but bring cash for the tip when you go. Tennis, a true outdoor workout center with free weights, Yoga, sailing, snorkeling, Scuba diving, food, drinks all make this resort a great deal! Bring earplugs if you are a light sleeper and the sound of crickets/tree frogs would keep you up...

Posted by , from Kentucky on Sep 14, 2015

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4 out of 5

Amazing Honeymoon

Pros: The beautiful beach and laid back environment as well as the awesome food
Cons: Only thing I could suggest is trying to keep the locals off of the beach around resort
Location: There are alot of things to do on the resort as far as water sports such as catamaran cruise, kayaking, snorkeling and much more.
This resort was amazing and we really enjoyed our stay here for our honeymoon. We can not wait to go back to Couples Swept Away. The food here is amazing and so many options to choose from, the drinks are great and the people who work here are very nice and make sure you have everything you need at all times. The beach is beautiful and they provide nice floats for every one which is great. The only down fall here is on the beach there are alot of locals who walk up and down the beach asking to sale you things, but if you just tell them no thank you they wont continue to bother you. Other then that this place is fantastic!!! Great place to stay!!!!

Posted by , from Georgia on Sep 8, 2015

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5 out of 5
This was an amazing experience. My husband and I are extremely happy that we decided to go to Couples swept away for our honeymoon. The staff was always professional and courteous. The food was wonderful with nightly entertainment. All excursions are included which was a definite plus. I could go on and on about this place but to personally experience it is the only way to truely understand. I would definitely recommend this resort.

Posted by on Apr 24, 2015

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5 out of 5

Perfect for Us

We went to Jamaica expecting relaxation, and that is exactly what we got. Booked a Premiere Beachfront Suite (the only real bonus here was that we had a wraparound porch on ground level on the beachfront, any room looked beautiful there), which was open and clean. Had an incident about 4 days in where the ceiling started pouring water onto the bed, but fortunately we were in the room and able to save our things. We were promptly moved rooms and they gave us a free couples massage! Minor tip: book the free amenities early (sit-down restaurants, glass-bottom boat tour, etc) because they fill up fast! The staff was friendly and everyone seemed to genuinely have the Jamaican carefree spirit. Nothing like seeing the guy picking up trash singing happily at the top of his lungs, just because.

Posted by , from St. Louis, MO, United States on Feb 3, 2014

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4 out of 5

Very Relaxing

Stayed with husband in August 2013. Resort was clean and beautifully landscaped. Stayed in a Garden veranda suite which was very close to the beach (some road noise, but not much). The room decor was pretty bland, could use some updating. Food was good, but I wished there was more authentic Jamaican food (oxtails, curry goat, etc.). The walk between restaurants is kind of long, but we didn't mind since it was along the beach. Entertainment was nice, but would love one night of energetic dance hall music. They should close the casino since I never saw anyone there are and many of the machines didn't work. The club was lack luster and the piano bar was a bore fest. Favorite part was the catamaran and the snorkeling. The trip to Times Square duty free mall was nice. The staff was very friendly and the drinks were yummy. We didn't have any problems with mosquitoes, just a few flies. The minibar was great, stocked with pretty much whatever you want. Security on the beach (which was beautiful) was tight. Compared to other all-inclusives, you do get a lot. I would recommend not only reserving your spot for Lemongrass and Feathers, but also for the excursions. The glass bottom boat only sailed once a day at 9:30.

Posted by on Aug 19, 2013

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5 out of 5

Negril, Jamaica

It was absolutely beautiful, and was worth it for the money!! People were great, food was great and staff was great!!!

Posted by , from Long Island, New York on Aug 7, 2013

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5 out of 5

The best vacation ever!

I can't sing enough praises about Couples Swept Away!! Even when first arriving in the airport, we were treated like royalty. The Jamaican people have the most amazing customer service I have ever experienced. There is entertainment nightly, the food is fabulous, and drinks are on the house ;) We were certified in open water scuba with the resort dive team and they were so wonderful (thanks guys!!) I have already recommended this vacation to many relatives and co-workers and I would encourage anyone who is up for some adventure or just looking to hang out on the beach to give Couples a try! 

Posted by , from Washington State on May 24, 2013

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About the Couples Swept Away All Inclusive

Location 111 Norman Manley Blvd, Negril, Westmoreland

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving excursions
  • Snorkeling
  • Snorkeling excursions
  • Water skiing
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Other inclusions

  • Roundtrip airport transfers

Not included

  • Use of golf cart
  • Use of golf equipment
  • Scuba-diving certification
  • Bottled wine
  • Bottled liquor
  • Laundry/dry cleaning services

Property Features

Couples Swept Away All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Couples Swept Away All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a swim-up bar. Free breakfast is available. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A nightclub, a fitness center, and a sauna are also featured at the eco-friendly Couples Swept Away All Inclusive. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 312 guestrooms or units
  • 3 levels
  • 40 buildings
  • 6 dining venues
  • 8 bars or lounges
  • Breakfast available (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (75.8 km / 47.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Couples Swept Away All Inclusive offers 312 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

The Palms - This restaurant serves breakfast, lunch, and dinner.

Patois Patio - This restaurant serves dinner only.

Lemon Grass - This restaurant serves dinner only.

Feathers - This restaurant serves dinner only.

Cabana Grill - Onsite restaurant. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

The majority of recreational activities and facilities described below are included in the room rate for this resort.

The resort's 1,500-foot (547-meter) beachfront leads to sandy-bottomed water that remains calm in most weather conditions. Direct access to a beach with sun loungers is available to guests. Recreational alternatives to the Caribbean Sea can be found in the large freeform pool with cushioned lounge chairs, pool with swim-up bar, 5-person spa tub, 10-person beachside spa tub, and the surrounding luxuriant gardens, which offer spots for fragrant solitude.

Water skiing, kayaking, windsurfing, and sailing are all available. The resort also offers snorkeling on site as well as snorkeling trips, which leave by boat 2–3 times daily. Completion of resort courses in scuba diving allows guests new to the sport to take one-tank dives. Those already fully certified can enjoy 2-tank dive trips. (Full scuba diving certification courses, night dives, and advanced dives are available for surcharges). Independent operators on the beach charge for personal watercraft and parasailing.

Across the road from the resort's beachfront area, a 10-acre fitness complex includes a 7-lane lap pool, a 10-person spa tub on a raised platform shaded by trees, a jogging track, 10 lighted tennis courts (5 hard-surface, 5 clay), 2 squash courts, 2 racquetball courts, and a basketball court. Tennis, squash, and racquetball rackets are available to guests.

The sports complex, housed in a series of turquoise buildings with red-tiled and thatched roofs, features an open-air lobby and sports bar. Within the complex are a large fitness center with cardio machines, weight machines, and free weights, a large exercise room with polished floor and mirrored wall for classes such as aerobics, yoga, Pilates, and bosu ball, locker rooms with saunas and steam rooms, a health spa, and an air-conditioned beauty salon.

Roundtrip transportation and greens fees for Negril Hills Golf Club (clubs, carts, and mandatory caddy not included), located 6 miles (9 kilometers) away, are provided.

  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rafting nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Couples Swept Away's 10-acre sports and fitness complex includes a fully equipped gym with fitness equipment, an aerobics room with a flexible floor, a 25-meter lap pool, and an outdoor jogging track. Fitness classes such as body sculpting, aerobics, and yoga are also available, as are individual fitness programs that include professional instruction. Steam rooms and saunas are available. Couples Swept Away offers an array of spa services at reasonable rates. Services include the following:

  • Swedish massage
  • Trigger point massage
  • Deep tissue massage
  • Sports massage
  • Aromatherapy and deluxe massage
  • Facial reflexology
  • Body wrap
  • Body scrub
  • Body polish
  • Salon stylists are available to provide manicures, pedicures, hair styling, hair conditioning and repair, waxing, and hot towel shaves for men.

    • Hot stone massage
    • Deep tissue massage
    • Swedish massage
    • Reflexology
    • Manicures and pedicures
    • Body wraps
    • Body treatments
    • Body scrubs
    • Facial treatments
    • Aromatherapy treatments
    • Ayurvedic treatments

    Accessibility

    If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

    • Roll-in shower
    • In-room accessibility

    Hotel Policies

    Check-in

    • Check-in time starts at 4 PM
    • Check-in time ends at midnight
    • Minimum check-in age is 18

    Special check-in instructions:

    Airport shuttle service is available on request. Contact the property in advance to make arrangements.

    Guests must note that airport transfers are only available from Montego Bay Airport.

    Check-out

    • Check-out by 11 AM

    Payment types

    Children and extra beds

    • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets and service animals are not allowed at Couples Swept Away All Inclusive

    Policies

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • No rollaway/extra beds available
    • No cribs (infant beds) available
    • No pets or service animals allowed
    • Minimum guest age is
    • Caters to adults only

    Hotel Names

    • Couples All Inclusive
    • Couples Away
    • Couples Swept
    • Couples Swept Away
    • Couples Swept Away All Inclusive
    • Couples Swept Away All Inclusive Negril
    • Couples Swept Away Negril
    • Swept Away
    • Swept Away Couples
    • Couples Swept Away Hotel Negril
    • Couples Swept Away Jamaica
    • Jamaica Couples Swept Away
    • Negril Couples Swept Away
    • Swept Away Negril
    • Swept Away Resort

    You should know

    • Couples Swept Away All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
    • This is an adults-only property and guests under 18 years old aren't allowed.
    • Pets and service animals are not allowed on site.

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    • Couples Swept Away All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.