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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
4-star beachfront property near Bloody Bay Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Relax by the pool surrounded by lounge chairs and umbrellas, with the ocean and palm trees in the background.
Relax in this spacious room with a large bed, flat-screen TV, and comfortable seating area.
Enjoy stunning ocean views from the hotel's beachfront location.
Relax in our welcoming lobby, featuring a reception desk, seating areas, and a striking mural.
Enjoy a diverse spread of fresh fruits, vegetables, and prepared dishes at our buffet.

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Seven Mile Beach
    ‪16 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(99 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(37 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Standard - E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • Sleeps 4

About the neighborhood

Negril

Beachside getaway.You'll be within half a mile (1 km) of Bloody Bay Beach and 2 miles (3 km) of Booby Cay with a stay here. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay Beach - 12 min walk - 0.7 miles
  • Seven Mile Beach - 16 min walk - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Time Square Mall - 11 min drive - 5.2 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

4-star beachfront property near Bloody Bay Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

Relax by the serene pool surrounded by lounge chairs and umbrellas, with a view of the surrounding landscape from the adjacent building's balconies.

Hotel Riu Negril - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
3.9 out of 5, Good, 1,012 reviews
$269 nightly
The price is $269
Aug 19 - Aug 20
Total includes taxes and fees
Hotel Riu Negril - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

How close is Hotel Riu Palace Tropical Bay - All Inclusive to the airport?

Hotel Riu Palace Tropical Bay - All Inclusive is 44.2 mi (98-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on Aug 19, 2025 start from $280.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Tropical Bay - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Tropical Bay - All Inclusive.

How close is Hotel Riu Palace Tropical Bay - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Tropical Bay - All Inclusive offer free breakfast?

Hotel Riu Palace Tropical Bay - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Hotel Riu Palace Tropical Bay - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Tropical Bay - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Hotel Riu Palace Tropical Bay - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy sports massages, facials, and body wraps.

How close is Hotel Riu Palace Tropical Bay - All Inclusive to downtown Negril?

Hotel Riu Palace Tropical Bay - All Inclusive is 5.4 mi away from Negril.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 113 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Care about you
Stayed 6 nights in Jun 2025

8/10 Good

Kevin, PLAINSBORO

Traveled with partner
Liked: Cleanliness, staff & service
The beach is the best thing on the property and the friendly staff. There is however nothing that is luxurious about the hotel. Accommodations average, food average.
Stayed 6 nights in May 2025

8/10 Good

Kevin, PLAINSBORO

Stayed 6 nights in May 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stunning views and staff are top notch here as always. Everyone always makes us feel like family. We will be back
Stayed 5 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was very enjoyable. The staff were helpful, friendly, and knowledgeable. The resort was clean. My room was comfortable except for the hard mattress.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kresnike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

oldrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach,calm wather
Stayed 14 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vacation

Wonderful resort. Great time to reset with family. The beach was turquoise and clear. The food options great and the staff attentive and friendly. Would visit again! It’s worth the price. Did not regret the money spent. Could have stayed longer.
Stayed 5 nights in Apr 2025

8/10 Good

sandra, Union

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jerk chicken on the beach was great. Buffet food was mediocre.
Stayed 4 nights in Apr 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Apr 2025

10/10 Excellent

Anto

Stayed 4 nights in Apr 2025

10/10 Excellent

Precious Lucinda

Stayed 4 nights in Apr 2025

8/10 Good

Andriy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall good
Stayed 6 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, kind people
Stayed 3 nights in Apr 2025

8/10 Good

Boris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Wonderful beach. The hotel should not raise red flag and cancel kayak and paddle board programs when waves are less than 8 inches high though.
Stayed 7 nights in Apr 2025

8/10 Good

Larisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the staff is friendly. The food was good. Only little disappointment was: the 24 hours cafe did not have breakfast food at 6:30 am - we had to leave at 7 am and did not have time to have breakfast at Negril buffet.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second trip to this resort. They don't disappoint. I am so happy I returned. The food options are plentiful and the drinks while watered down still hit the spot. The staff is top notch and my hat is off to the training team. I will definitely come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach at RIU was amazing and a fracton of the beach hustlers when compared to 7 mile!
Stayed 5 nights in Apr 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Tiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing food was amazing. Beach was fire.
Stayed 4 nights in Mar 2025

8/10 Good

Jena M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around very nice resort and staff was super friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Expedia Family I wanted to share my experiences from our trip to Jamaica, which began on March 24th, 2025. Overall, it was quite an adventure! Our arrival at Montego Bay airport went smoothly around 3:30 PM. However, the taxi ride to Negril took three hours and 45 minutes, much longer than the anticipated one hour and 45 minutes due to Monday rush hour. RIU Tropical Bay was very welcoming. The buffet was consistently the best dining option throughout the week. Making reservations at the themed restaurants was challenging, but we managed to try the steakhouse and Japanese restaurants. Unfortunately, the food at both was subpar. The highlight for food was the Jerk shack, with fresh jerk chicken, sausage, and pork riblettes, which we enjoyed daily. The entertainment was spectacular, especially the steel band. Housekeeping was excellent, and the hotel was very clean. The beach was amazing, although there were many vendors. One disappointment was that some staff members had high expectations for tips. This was frustrating, especially at the steakhouse, where an employee got angry when we didn’t tip due to the poor food quality. Despite these issues, we plan to return. Next time, we'll stick with the buffet and Jerk shack and definitely visit Rick's Cafe, which we highly recommend. Best regards, Robert
Stayed 7 nights in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025