See all properties

Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
4-star beachfront property near Bloody Bay Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Minibar, in-room safe, laptop workspace, blackout drapes
Buffet
Reception
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • All inclusive
  • Gym

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Seven Mile Beach
    ‪16 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Standard - E)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Side Sea View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Ocean View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 505 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • 344 sq ft
  • Sleeps 4

About the neighborhood

Negril

Beachside getaway.You'll be within half a mile (1 km) of Bloody Bay Beach and 2 miles (3 km) of Booby Cay with a stay here. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay Beach - 12 min walk - 0.7 miles
  • Seven Mile Beach - 16 min walk - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Time Square Mall - 11 min drive - 5.2 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Gourmet Marche - ‬16 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

4-star beachfront property near Bloody Bay Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Hotel Riu Negril - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
3.9 out of 5, Good, 1,005 reviews
$226 nightly
The price is $262
Sep 9 - Sep 10
Total with taxes and fees
Hotel Riu Negril - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

How close is Hotel Riu Palace Tropical Bay - All Inclusive to the airport?

Hotel Riu Palace Tropical Bay - All Inclusive is 44.2 mi (98-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on Oct 7, 2025 start from $281.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Tropical Bay - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Tropical Bay - All Inclusive.

How close is Hotel Riu Palace Tropical Bay - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Tropical Bay - All Inclusive offer free breakfast?

Hotel Riu Palace Tropical Bay - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Hotel Riu Palace Tropical Bay - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Tropical Bay - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Hotel Riu Palace Tropical Bay - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy prenatal massages, body wraps, and mani/pedis.

How close is Hotel Riu Palace Tropical Bay - All Inclusive to downtown Negril?

Hotel Riu Palace Tropical Bay - All Inclusive is 5.4 mi away from Negril.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Care about you
Stayed 6 nights in Jun 2025

8/10 Good

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I loved the food here. We tried the buffet and the jerk hut which were great!
Stayed 3 nights in May 2025

2/10 Terrible

Othman

Disliked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at RIU Negril. The staff was so friendly and kind. Also the room was very clean and spacious. Love that they had variety of liquors in the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tode

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place
Stayed 8 nights in May 2025

6/10 Okay

latina

Stayed 5 nights in May 2025

10/10 Excellent

George

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice.
Stayed 3 nights in May 2025

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
I love the food. I Did not l8ke house keeping
Stayed 3 nights in May 2025

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second time at this resort. Excellent food and very friendly staff! The most beautiful location. We will definitely go back again.
Stayed 7 nights in May 2025

8/10 Good

Savosha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and kind. Andre our evening server was awesome! The highlight was the entertainment team! The Michael Jackson tribute was everything!
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Amenities, property conditions & facilities
We were looking for a nice relaxing chill out time, it delivered on all fronts 😊👍
Stayed 7 nights in May 2025

6/10 Okay

John H

Stayed 8 nights in May 2025

4/10 Poor

Bajram

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Compared to other Rius the resort it self had nothing to do especially for a palace. The rooms were nothing compared to other Riu Palaces, no swim outs, no nice view, only 3 pools for the whole place, only 4 restaurants, no sport bar, I can go on and on about how bad this place was. 3/10
Stayed 7 nights in May 2025

10/10 Excellent

Gloria Mosunmola

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff were ready to help. I misplaced my foundation and reported it to the manager. He promised me to look into it. When I got home I saw it and called like about two times before I could talk to the same manager that I found what I thought was lost. I am satisfied with the hotel staff. There was no bad experiences. Having said that I noticed that I saw a cockroach and fly in the room, that can be fixed. A staff asked if I was coming back again and I said YES! I love the place and I can recommend it to anyone. Thank you for keeping us safe!!! ❤️❤️❤️❤️
When I was leaving , feeling sad to leave ☹️
The fresh coconut from the hotel 🥰🥰🥰
When I was departing from the hotel to the airport
Stayed 4 nights in May 2025

10/10 Excellent

Alexus Alize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Corey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
2 out of 5 stars The only reason this isn’t a one-star review is because the beach was absolutely beautiful. That said, everything else fell short of expectations. We were extremely disappointed with how the staff treated us depending on whether or not we tipped—or even if they assumed we wouldn’t. This is marketed as an all-inclusive resort, yet we felt pressured to tip constantly: every meal, every drink, housekeeping, and pretty much any interaction. It created an uncomfortable atmosphere that overshadowed what should have been a relaxing experience. The room was another letdown. As a so-called family resort, the space was shockingly small for a family of four. With two toddlers (ages 3 and 4), it felt cramped and stressful any time we were in the room. Definitely not designed with young families in mind. We won’t be returning. The beach isn’t enough to make up for everything else.
Stayed 6 nights in Mar 2025

10/10 Excellent

Oran

Stayed 4 nights in May 2025

10/10 Excellent

Aubrey

I loved the experience I wish they had a little better tequila and they had better 24 hour food because after you drink you get hungry. Even if it was just pizza. But everyone was so nice! Amazing service.
Stayed 5 nights in May 2025

6/10 Okay

Richard

Stayed 3 nights in Apr 2025

10/10 Excellent

Kunle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all resorts
Stayed 4 nights in May 2025

8/10 Good

kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the resort and beachfront.. I didn’t like the food options or inability to get a reservation in the specialty restaurants
Beautiful sunset
Great landscaping
Stayed 3 nights in May 2025

10/10 Excellent

Dwana

Stayed 3 nights in May 2025

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean nice staff, fun for the entire family and food is EXCELLENT.
Stayed 7 nights in May 2025

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at Riu Tropical Bay Negril! The beach is the most beautiful beach that we have ever seen and we live in Southern California! Only negatives were the women’s restroom always smelled like sewer and there was some deferred maintenance around the property. Staff was nice, especially when tipped. Need to update some of the restaurants and menu items. Also, went to the other Riu property and found it to be much more up to date, but the beach at Tropical bay was far superior!
Stayed 5 nights in May 2025

6/10 Okay

Just

Traveled with family
Liked: Cleanliness, amenities
My transportation to the airport was completely and utterly botched by Expedia and Hotel Riu Palace Tropical Bay resulting in having to pay private transportation.
Stayed 3 nights in May 2025