For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star beachfront property near Seven Mile Beach
On the beach
Within a 5-minute walk of this well-placed property, you'll find Bloody Bay and Bloody Bay Beach. Seven Mile Beach and Booby Cay are also within half a mile (1 km).
All-inclusive
A full-service spa, 8 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 407 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with cable channels, and other amenities include sofa beds and 24-hour room service.
Luxury Presidential 1 Bedroom ocean view Diamond Club
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Family Suite ocean view Diamond Club
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Junior Suite swim out Diamond Club
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Family Suite ocean view
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Junior Suite ocean view Diamond Club
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Presidential One Bedroom Swim Out Diamond Club
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Presidential 1 Bedroom ocean view
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Junior Suite
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Penthouse One Bedroom Suite Ocean View Terrace Jacuzzi Diamond Club
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Junior Suite swim out
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Junior Suite Ocean View
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Presidential Two Bedroom Ocean View Diamond Club
Royalton Negril Resort & Spa - All Inclusive ratings based on 10 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Royalton Negril Resort & Spa - All Inclusive
Everyone (8)Couples (1)
1 out of 5
Since returning to The Royalton Negril, it was like everything went downhill, food, service, staff, professionalism not to mention the diamond club which was a total waste of money etc.
We were very unhappy and will not be returning to this resort.
Posted by Sean, from New York on Aug 25, 2019
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Comment from Hotel Management
Aug 26, 2019
by Management Team
Dear Valued Guest,
Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.
It saddens us to learn that we delivered less than an incredible experience throughout your stay, please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the relevant managers for improvement.
We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.
Regards,
Royalton Negril
Management Team.
2 out of 5
Posted by a verified traveler on Aug 18, 2019
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Comment from Hotel Management
Aug 19, 2019
by Management Team
Dear Valued Guest,
Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.
It saddens us that we were unable to exceed your expectations this trip and for such, we would like to extend our sincerest apology. Our team values your feedback as this information will allow us to identify areas of opportunities and implement the necessary measures in an effort to improve the quality of our services and resort facilities.
Regards,
Royalton Negril
Management Team
5 out of 5
Posted by a verified traveler on Jun 26, 2019
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Comment from Hotel Management
Jun 27, 2019
by Management Team
Dear Valued Guest,
Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your feedback with us.
It was a pleasure hosting you and we hope to welcome you again for another incredible vacation experience.
Regards,
Royalton Negril
Management Team.
3 out of 5
It took us some time to get settled here, but after we found our favorite places we enjoyed our stay here.
The negative points:
- bathtub was not properly cleaned
- they spray the rooms with bedbug spray which made us concerned of toxic chemicals as we traveled with a newborn
- being from NYC the pool will make you wonder if you’re at a techno party in New Jersey with drunk college kids screaming USA USA...
- they have a salesperson following you around trying to persuade you to buy your next vacation. Saying kindly no without offending her (they are only paid commission) added some unnecessary stress as we simply just wanted to relax and focus on enjoying THIS vacation.
- if going outside the resort, they will want to know your room nr and name before opening the gate which was a bit strange and made us feel a bit trapped...
- you have to wake up at 6am to claim the best sun beds by the beach/ pool
The positive:
- the place is big enough so you can avoid the group of annoying people you don’t like. We really enjoyed staying at the beach away from the parties by the pool.
- the staff is very friendly and welcoming.
- the restaurant selections are amazing and if you’re a foodie, you’ll love the breakfast and lunch buffet.
- The stake at the stake restaurant actually taste much better than in many of the stake houses in NYC.
- the rooms are big and the view is great
- you get what you pay for. The place is worth checking out
Posted by Lisa on Mar 25, 2019
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Comment from Hotel Management
Mar 25, 2019
by Management Team
Dear Lisa,
Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.
We appreciate your comments highlighting our large property, friendliness of our hosts, amazing restaurant selections, delicious breakfast and lunch at the buffet and spacious rooms with spectacular views.
Please accept our sincerest apology for any inconvenience you had encountered throughout your stay, your concerns were duly noted and shared with the Housekeeping Manager and the Travel Smart Manager for further review.
We sincerely hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last.
Warmest Regards,
Royalton Negril
Management Team.
5 out of 5
It was a quick In and Out for a wedding. I wish I was there longer adn it was a very nice place. Will return in the future.
Posted by a verified traveler on May 29, 2018
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Comment from Hotel Management
May 29, 2018
by Royalton Negril
Dear Valued Guest,
Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.
We appreciate your comments highlighting our wonderful resort and our team anticipates your return.
Regards,
Royalton Negril
Management Team.
5 out of 5
This resort is AMAZING! I had no complaints or issues what so ever. I had the Diamond Club Swim Out Room. The room and the property were both absolutely breathtaking. You own personal pool is right there on your patio. You can eat breakfast outside on the patio or swim in your pool, all with a beach view. The beach was literally within footsteps of our room. There are people along the beach selling excursions and ANYTHING else that you may want ;) The staff was friendly, fun, and informative. Our butler went above and beyond and he was awesome. On my birthday, they decorated my door and had a warm bubble bath and fruit tray waiting for me. The jacuzzi tub is great. The food was awesome and so were the drinks. I think the steakhouse and the jerk chicken meal cooked by the pool were my favorites. The massage from the spa was beyond amazing. Everyone made us feel right at home, I wanted to cry when it was time to leave and they cut my wrist band off. Overall, this resort, the staff, my entire experience was absolutely perfect.
Posted by Kendra, from Houston on May 10, 2018
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Comment from Hotel Management
May 11, 2018
by Management Team
Dear Kendra,
Thank you for choosing Royalton Negril for your recent vacation.
Our team appreciates your comment highlighting the beauty of our property, our luxurious Diamond Club ™ Swim-out room, the hospitality of our friendly staff, the exquisite taste of our meals and all the wonderful guests’ amenities that contributed positively to your vacation.
It was certainly a pleasure hosting you and we await your return so we can deliver another memorable vacation experience.
Best Regards,
Royalton Negril
Management Team.
5 out of 5
Our stay at the Royalton Negril Resort and Spa
Pros:The STAFF was exceptional always a smile on their faces. While walking anywhere if you passed by one they would ask if you need anything.
Cons:Yes, is there anyway to stop annoying guests that HAVE to place their towels on lounge chairs they NIGHT BEFORE so no one else has a chance?
Location:Negril is a great location, 10 min drive from 7 mile beach. However, the larger excursions are a bit of a drive, apps 1.5 hrs. away
Our stay at the Royalton Negril & Spa was beyond our expectations! The resort was lovely, well kept and the best part was the staff. We came with low expectations only because like many, we listened to everyones opinion about Jamaica, which in my opinion gets a bad rap. When we arrived we did wait a bit for our room, however only because we arrived at 9am. The concierge assigned to us, Virgilio was accommodating and brought us drinks while we waited. Once escorted to our room we were not happy since it faced the pool and when on the balcony the music was so loud. We expressed our displeasure with Virgilio and once he left the front desk called within 10-15 mins. They upgraded us the next day to a swim out at no charge. Every night the front desk called to see if we were happy and if we needed anything. No reservations were ever needed at any of the restaurant, well except Hibachi which we didn't want. The staff at the pool, gym, bars and the beach water sports were exceptional. Devon, Lorenzo and so many others that made our stay so great we were so upset to leave. Cant wait to return.
Posted by Alice, from Massapequa,NY on Apr 19, 2018
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Comment from Hotel Management
Apr 19, 2018
by Royalton Negril
Dear Alice,
Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.
Your comments highlighting our attentive hosts, wonderful facilities and beautifully designed property are greatly appreciated. We are pleased that our Front Desk team was able to fulfill your room change request in an effort to enhance your vacation experience.
It was certainly a pleasure hosting you and our team looks forward to your return.
Regards,
Royalton Negril
Management Team.
3 out of 5
I arrived at the hotel and our room was not ready just yet as we arrived around 12:30 and check in is at 3pm. When we finally went to check if our room was ready, we were told our room category was not available and they would upgrade us for 1 night at which time we would have to move because they had a guest arriving the next night who had booked the upgraded room. This same scenario was also told to our friends travelling with us. The next day, there was no accommodating to make sure we get a room early enough in the day to move. Turns out no one had actually booked the room we were staying in, however they still made us move. The new room we were assigned had a musty odor. Luckily after arguing, our friends were able to stay in their upgraded room. While it seems as though getting an upgrade is nice, we were only there for 4 days, had to pack and unpack 3 times because of this and spend about 5 hours dealing with the front desk. On top of this, 2 days in a row I had to call the reception for clean towels because housekeeping did not replace any. Finally I went a got towels myself off a cart in the hallway, both days. A manager was never available when we asked to speak with them. The resort itself was nice but service was not. We were there for a wedding and they even tried to do this same room move with the bride and groom.
Posted by a verified traveler on Mar 19, 2018
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Comment from Hotel Management
Mar 23, 2018
by Royalton Negril
Dear Valued Guest,
Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.
Our team values your feedback as this information allows us to identify areas of opportunities and implement the necessary measures in an effort to improve the quality of our services.
Please accept our sincerest apology for the inconveniences you encountered upon arrival and throughout your stay. This is certainly not the typical guest experience nor the standard of service which we aim to provide.
Your concerns have been noted and shared with the management team for further review and immediate action to be taken.
It was certainly a pleasure hosting you and we sincerely hope you will grant us the opportunity of serving you to a future experience which will surpass your last.
Regards,
Courtney Miller
General Manager
5 out of 5
Perfection
The Royalton Negril was fabulous, from the pools, the beach, the food and the staff. Our butlers George and Shahay made sure we had everything we needed and made all of our reservations for us. They even picked us up in a golf cart and took us to the main lobby which was close to all the restaurants because my husband has a bad ankle. Our swim out suite was perfect. Diamond Club was well worth it.
Posted by patti, from Pasadena Md on Jul 15, 2017
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Comment from Hotel Management
Aug 30, 2017
by Courtney Miller
Dear Patti,
Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.
We appreciate your comments highlighting our stunning beaches, relaxing pools, elegantly styled rooms and the hospitality of our amazing Hosts, Shahay and George, we will ensure they receive the recognition which they deserve.
It was certainly a pleasure hosting you and we look forward to your return.
Regards,
Courtney Miller
General Manager
5 out of 5
Nice hotel close to the beach. Very comfortable
Pros:Everything
Cons:More hotel activities
Location:Shopping and restaurants
I really enjoyed the room with the swim out. Open you glass sliding door and the pool is right there!!!
Posted by LaJuan, from Gainesville, Fl on Jun 14, 2017
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About the Royalton Negril Resort & Spa - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Not included
Surcharge for premium or imported alcoholic beverages
Airport transfers
Surcharge for premium or imported alcoholic beverages
Minibar (all beverages included)
24-hour room service
Buffet and à la carte dining
Gratuities included
Additional gratuities accepted
Airport transfers not included
All food and beverages included
Property Features
Royalton Negril Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Negril Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking and valet parking are free. This 4.5-star Negril property is smoke free.
407 guestrooms or units
8 dining venues
5 bars or lounges
Bar on the beach
Bar by the pool
Coffee shop
Kid's club (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Business facilities
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Outdoor picnic space
Newspapers for purchase
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Children's pool
Free WiFi
Outdoor tennis court
Children's club (free)
Sofa bed
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free valet parking
Transport
Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (72.2 km / 44.8 mi)
Parking: Free valet parking and self parking
Room Amenities
Royalton Negril Resort & Spa - All Inclusive offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds and desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony
Deep soaking tub
Pull-out sofa bed
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Safe
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hunter Staeakhouse - This steakhouse serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a health club are featured at the property. 4 outdoor swimming pools are on site along with a children's pool.
Spa Services
The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Mud bath in spa
Deep tissue massage
Sauna in spa
Steam room in spa
Minimum age to access spa is 18
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards not accepted
Hotel Names
Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort & Spa - All Inclusive Negril
Promotions
1 Kid Stays Free
Book a stay in a "Luxury Family Suite Ocean View", "Luxury Junior Suite Swim Out", "Luxury Junior Suite Swim Out Diamond Club", "Luxury Family Suite Ocean View Diamond Club", "Luxury Presidential One Bedroom Ocean View Suite Diamond Club", or "Luxury Presidential Two Bedroom Ocean View Suite Diamond Club" room type from now - May 15, 2019, for travel May 1 - October 31, 2019, and 1 kid stays free when traveling with 2 paying adults.
Full details provided at check-in. There are no room charges for 1 child when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
