Skip to main content
Beginning of main content

"I read the reviews before coming and all I can say is, people want the world in their pocket. I don’t know what some of you people are talking about. ... " More

By a verified traveler on Sun 15 Oct 2023

Enter dates to see availability

Hotel Description

4.5-star beachfront hotel near Seven Mile Beach

On the beach

Within a 10-minute walk of the hotel, you'll find Seven Mile Beach and Bloody Bay. Hedonism II and Jamaica Beaches are also within half a mile (1 km).

All-inclusive

A full-service spa, 8 restaurants, and an outdoor pool are all featured at this all-inclusive hotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room.

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$488* Per night/room Mar 20 - Mar 21

Luxury Presidential one Bedroom ocean view

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Junior Suite ocean view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Chairman three Bedroom ocean front suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 10 Max

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Presidential one Bedroom ocean view Diamond Club

Bed Count 1 King Bed Maximum Occupancy 5 Max

Royalton Negril, An Autograph Collection All-Inclusive Resort ratings based on 27 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Negril, An Autograph Collection All-Inclusive Resort

Everyone (10) Couples (6) Family (9)
5 out of 5
I read the reviews before coming and all I can say is, people want the world in their pocket. I don’t know what some of you people are talking about. This resort was nothing short of amazing. Didn’t find not one dirty thing while here. Super clean. The staff- phenomenal. Me and my bro stayed in a luxury junior suite and a luxury swim out suite. Spacious clean and luxurious. Thank you to the beautiful ladies Kadian and Shashena. Anything we could think of they were one call or text away and made it happen. These girls really work hard, and do it with a genuine smile the whole time. Whatever you’re paying them, up it. They are worth every penny. Invaluable employees. Stanford & Shani served us for my birthday dinner and were also phenomenal. I wish I could remember the guys name at the beach. I can’t praise the entire staff down the housekeeping enough. Royalton is the only place I will be staying when I frequently visit Jamaica. Best birthday ever

Posted by on Oct 15, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 17, 2023 by Management Team

Dear Donovan,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us. We appreciate your comments on the cleanliness of our property and the phenomenal hosts who delivered exceptional service. It was a pleasure hosting you and we hope to welcome you again.Regards,

4 out of 5
The attention to detail for the comfort and convenience of guests especially in the rooms. From design layout, lots of shwlf space, to a scale in the room. Awesome.

Posted by on Oct 6, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 6, 2023 by Management Team

Dear Robert,Thank you for choosing our resort for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,

5 out of 5

Posted by on Aug 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2023 by Management Team

Dear Kathryn,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.

3 out of 5
Dinning no reservations, when you went, there were no availability so you had no choice but to at the buffet. AC in the room are not that cold.. called front desk twice and they never got back to me. Called fir bag puck never showed up neither.. service is not Good !

Posted by on Aug 14, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 12, 2023 by Management Team

Dear michele,Thank you for choosing Royalton Negril for your recent visit.We sincerely apologize for any inconsistent service received during your stay, your concerns were shared with the relevant managers for further review. It is our sincerest hope that we host you again.Regards,

1 out of 5
The name ROYALTON invokes premium class luxury, but our ocean view suite was flooded on the day after check in. I notified an (ambassador) assigned to me, and she notified the manager. The manager had a Bell Man relocate our belongings next door, and promised and upgrade, but I never heard from her again. There was a live roach in our suite, and the entire floor was flooded before checking out. This is unsatisfactory!

Posted by on Jul 4, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2023 by Management Team

Dear James, Thank you for choosing our resort for your recent vacation and for taking the time to share your feedback with us. Kindly accept our sincerest apology for any inconsistent service received during your stay, your concerns were duly noted and shared with the respective managers for further review. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. Regards,Royalton NegrilManagement Team.

5 out of 5
Loved the Royalton Negril. The staff was very helpful and friendly and the hotel rooms and grounds were very clean.

Posted by on Nov 19, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 19, 2021 by Management Team

Dear Nicole, Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your feedback with us. We are pleased to view your comments highlighting the friendliness of our hosts and the cleanliness of our grounds. It was a pleasure hosting you and we hope to welcome you again for another incredible vacation experience. Regards, Royalton Negril Management Team.

1 out of 5

Posted by on Sep 7, 2021

Was this review helpful to you?
5 out of 5
Royalton was amazing. COVID protocols were fully enforced and I was very impressed. They even sprayed our luggage before bringing to the rooms. Temperature checks and hand sanitizing everywhere and the Food was amazing. Entertainment too..... A family of 6 with 3 teenager and a young adult and we all had fun.....WE WILL BE BACK....

Posted by on Jul 31, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 2, 2021 by Management Team

Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and for taking the time out to share your experience with us. We are pleased to view your comments mentioning our Covid-19 protocols, amazing food and entertaining activities. It was certainly a pleasure hosting you and we look forward to welcoming you again for another incredible vacation experience. Regards, Royalton Negril Management Team.

5 out of 5
This hotel is amazing. Pics does it no justice. Overall amazing resort

Posted by on Jul 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 21, 2021 by Royalton Negril

Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. It was certainly a pleasure hosting you and we look forward to your return. Regards, Royalton Negril Management Team

2 out of 5
While many of the staff were very friendly, some of the staff were extremely rude. Also, the air didn’t get cool in my room, so it made my sleeping very miserable for 5 nights in my room.

Posted by on Jul 10, 2021

Was this review helpful to you?

About the Royalton Negril, An Autograph Collection All-Inclusive Resort

Location Norman Manley Boulevard, Negril, Westmoreland

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • 24-hour room service
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included

Property Features

Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts, and a health club. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Negril hotel.

  • 407 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM.

Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hunter Staeakhouse - This steakhouse serves lunch and dinner. Open daily.

Zen - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Armadillo - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Hotel Names

  • Royalton Negril Resort
  • Royalton Negril
  • Royalton Negril All Inclusive
  • Royalton Negril Resort Spa All Inclusive
  • Royalton Negril Resort Spa
  • Royalton Negril Resort Spa All Inclusive

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
url importing http://www.travelocity.com/Negril-Hotels-Royalton-Negril,-An-Autograph-Collection-All-Inclusive-Resort.h15921095-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Negril-Hotels-Royalton-Negril,-An-Autograph-Collection-All-Inclusive-Resort.h15921095-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Negril-Hotels-Royalton-Negril,-An-Autograph-Collection-All-Inclusive-Resort.h15921095-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.