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4.8 out of 5

"The service and food were excellent. We have been to other lberistar Grand Hotels and the problem we had was not with the hotel but with the class of ... " More

By a verified traveler on Wed 15 Aug 2018

Hotel Description

5-star beachfront property near Rose Hall Great House

Beachfront retreat

A stay at this Northern Estates property places you within 3 miles (5 km) of Greenwood Great House and 6 miles (10 km) of Rose Hall Great House. Montego Bay Convention Centre and White Witch of Rose Hall Golf Course are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 4 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 295 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with satellite channels, and other amenities include iPod docks and sitting areas.

Suite (Butler Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$448* Per night/room Sep 2 - Sep 3

Suite, Oceanfront (Star Prestige)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Star Prestige)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Swim-out Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Grand Rose Hall Adults Only - All Inclusive ratings based on 61 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Iberostar Grand Rose Hall Adults Only - All Inclusive

Everyone (33) Couples (11) Family (5)
4 out of 5
Food at the gourmet restaurant was not good. The entree was inedible.

Posted by on Aug 13, 2019

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5 out of 5
The staff was amazing. The property was beautiful. We are already talking about our return to an Iberostar property

Posted by on Jul 12, 2019

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5 out of 5
The best resort we went to so far out of 7! Service is awesome!

Posted by on Jul 7, 2019

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5 out of 5
Location....the people of Jamaica...activities....only negative the hotel didnt explain all the resort had to offer and what u purchased especially me being star prestige guest...

Posted by on Jul 1, 2019

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5 out of 5
What I liked about Iberostar Grand was the friendly staff. At arrival my husband and I was greeted with a smile, a cool towel and a refreshing drink to sip while checking in. The Hostess Felicia was awesome. She asked if we were celebrating anything special and I told her our anniversary so she upgraded our room to an oceanfront. We were then greeted by our butler Young. He was awesome as well. He gave us a tour of the facility and immediately stocked our fridge with the beverages of our choosing. Young also was sure to introduce us to the butler that was going to be with us the entire week. Omar, the butler, was so kind to surprise us with a warm bubble bath with rose petals and a decorated room with rose petals and towels shaped into love doves. The entrainment staff was outstanding as well. Smiley was the best. I also got a chance to enjoy the fitness center. What I didn’t like was there were a few stray cats on the property. A little annoying watching some of the guest feed them at the outdoor buffet.

Posted by on Jun 21, 2019

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5 out of 5
The room was spacious with an incredible view. We loved the hammock on the balcony and were on it every day. The staff was absolutely amazing! Everyone was so incredibly accommodating. We cannot wait to return!

Posted by , from Houston on Jun 7, 2019

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1 out of 5
There are no words for how terrible this place was. First we were transported to the wrong hotel and had to stand in line three times (several hours) to check-in. Food is tasteless and rubbery. Waited an hour and 15 minutes at the Italian restaurant for cold, slimy food. One bar tender at the pool--twenty minutes to get a drink. They did nothing to celebrate our 35th anniversary. Waitress spilled a drink on me the first hour we were there and I had to pick up the broken pieces of glasses. She left them on the table. They rent the beach to outside events so you can't use it. Hold private parties on the pool deck and close the pool to guests (it was 6 pm not during the day). Wif and tv did not work. Lost power twice (we stayed one week). No orientation or map. Asked the butler to make dinner reservations at 8:30, he made them at 6:30, 7 and 9. Entertainment is the same 6 people singing different songs each night. That is it. One show at 9:45. Boring. Like going to your grandmother's nursing home! Absolutely the worst place we have visited in Jamaica (we have been 8 times). Other places the staff were extremely friendly, laughing with the guests. Staff here were nasty and seemed to be unhappy. Would strongly urge anyone selecting a hotel to NOT stay here. Atrocious.

Posted by , from Salisbury on May 19, 2019

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5 out of 5
Everything was unique. I enjoyed everything about the resort

Posted by on Apr 28, 2019

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5 out of 5
This resort is by far the most amazing place! The staff make everything wonderful! The food is amazing, the room is comfortable and we were upgraded to an ocean front because we were celebrating my birthday and anniversary! I cannot wait to come back!

Posted by , from Maplewood , NJ on Apr 27, 2019

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4 out of 5
The property was well organized, lawns were well manicured, pools properly cleaned, the beaches were awesome. Overall the place is great to visit!

Posted by on Apr 23, 2019

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About the Iberostar Grand Rose Hall Adults Only - All Inclusive

Location Rose Hall Main Road, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Iberostar Grand Rose Hall Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Grand Rose Hall Adults Only - All Inclusive like an outdoor pool and an outdoor tennis court. Free breakfast is served daily. There are 4 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a sauna, and a fitness center. You'll have access to the outdoor pool and health club at a partner property. Self parking is free. This 5-star Montego Bay property is smoke free.

  • 295 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (17.6 km / 10.9 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Grand Rose Hall Adults Only - All Inclusive offers 295 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Iberostar Grand Rose Hall Adults Only - All Inclusive has 4 restaurants serving lunch and dinner.

Palau Gourmet - This restaurant specializes in international cuisine and serves dinner only.

Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only.

Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Golfing nearby
  • Basketball on site
  • Scuba diving on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Iberostar Grand Rose Hall All Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.