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4.6 out of 5

"Nothing special About this place. access all three properties and five star this was not at most 3.5. bright spot was staff and Jamaican people. supe ... " More

By a verified traveler on Sat 11 Dec 2021

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Hotel Description

5-star beachfront property near Rose Hall Great House

Beachside getaway

A stay at this Northern Estates property places you within 3 miles (5 km) of Greenwood Great House and 6 miles (10 km) of Rose Hall Great House. Montego Bay Convention Centre and Half Moon Golf Course are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 295 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with satellite channels, and other amenities include iPod docks and sitting areas.

Suite (Butler Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$620* Per night/room May 23 - May 24

Suite, Ocean View (Butler Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Grand Rose Hall Adults Only - All Inclusive ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Grand Rose Hall Adults Only - All Inclusive

Everyone (9) Couples (16) Family (7)
3 out of 5
Nothing special About this place. access all three properties and five star this was not at most 3.5. bright spot was staff and Jamaican people. super nice. Constant pot smoke everywhere! Room was nice but had no regular coffee they were out for 9 days so could not enjoy coffee in room in morning. waited week for bottle opener to have wine never able have it still on table when left Pools/grounds very nice. hot tub cold water with barely jets going. Beach okay clean, water not crystal thought it would be. No great views. Nothing special. Nobody walked on shore becuase you would get harassed by locals selling crap. drinks at all hotels were not as advertised. Just terrible and everyone we met agreed unless you are a 18-22 spring break maniac just wanting low quality booze sub par mixers to get hammered. You were not getting Bacardi,jack,sky. Food better at home. Ramsey does not work here. Restaurant food was bad to okay, room service food was okay if you did not mind waiting 2hrs for it warm if you lucky. best food at beach but it was prepaid jerk chicken,jerk pork everyday. Had salads at beach bar that were good. Breakfast okay best there made to order eggs. Bacon sausage over cooked jerky, anything under heat lams was cool and dried out. Fresh fruit and nut bar was good but honest who goes vacation for nuts and fruit. Could not use spa closed. Reason we went there. Was not aloud to use gym because I only had crocks and dress shoes.

Posted by on Dec 11, 2021

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5 out of 5
Loved everything. Location, staff, facility. Yeah Mon

Posted by on Oct 7, 2021

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5 out of 5
We love this resort. From the amenities to the staff you can’t go wrong. Food is amazing, the Spa is wonderful and the staff go out of their way to make sure your stay is amazing

Posted by on Sep 26, 2021

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3 out of 5

Posted by on Aug 30, 2021

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5 out of 5
Beautiful, clean and upkeep

Posted by , from Memphis on Aug 29, 2021

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4 out of 5

Posted by on May 11, 2021

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5 out of 5
After reading countless reviews of almost every all inclusive in Jamaica, I settled on the Iberostar Grand Rose Hall. The price was more than other resorts but it was very obvious the hotel lived up to its price from reading the reviews. My expectations were pretty high going into vacation just from the sheer volume of satisfied customers. I can honestly say that this resort exceeded my expectations, as high as they were. I don't have enough room to write all the great things about this resort. Thank you Taniel and Keon for making our experience amazing. If I wasn't horrible with names, I'd be thanking everyone at the resort for the amazing service they provided. Food was amazing, everything was kept impeccable, room was huge, 3 pools offered different settings for any mood, beach was clean, lots of chairs... I could go on. We went to 2 shows at night. The Michael Jackson show was great, the Boogie Nights show wasn't worth sticking around for. You can request the type of alcohol, beer and drinks you want in your room. Turn down service was great, the butler drew a romantic bath for me and my wife, offered to iron my clothes and got us anything we requested. If I had more room, I would keep going. All I can say is this place is worth every bit of the extra money. If I ever go to another all inclusive in Jamaica, I can't see a reason to go anywhere else. You won't be disappointed. I feel like the majority of bad reviews here are from people who are too picky to enjoy anything.

Posted by on Feb 5, 2020

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4 out of 5
The beach at this property was beautiful. We were 8 women traveling for a special birthday and Unfortunately it took nearly 2 hours for some of us to check in and the first room we were checked into was occupied by other guests. We then had to wait a very long time to find a new room with 2 beds. Apparently there were no rooms to be found and as a result we were upgraded to a king bed ocean side room (which was very nice) but so much of our time was wasted through the process after traveling all day. We were also disappointed that we couldn’t get reservations at reasonable times on our first night at the restaurants. Our reservations were at times during several of the hotel shows because they were so late. 2 our our friends had safes that didn’t work and had to be repaired. One of the highlites of our trip was the sunset cruise we took. It was great and it was short walk to the boat. We also enjoyed the bartender, Powell, at the pool bar. He was very entertaining.

Posted by on Feb 5, 2020

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5 out of 5
The staff was very friendly. The food was excellent. It is a beautiful resort!

Posted by on Nov 1, 2019

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5 out of 5
I greatly enjoyed my stay and found everyone who worked there both friendly and eager to do whatever they could to make it a most memorable stay.

Posted by on Oct 29, 2019

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About the Iberostar Grand Rose Hall Adults Only - All Inclusive

Location Rose Hall Main Road, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Iberostar Grand Rose Hall Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Iberostar Grand Rose Hall Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a spa tub. You'll have access to the outdoor pool and health club at a partner property. Self parking is free. This 5-star Montego Bay property is smoke free.

  • 295 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Grand Rose Hall Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Iberostar Grand Rose Hall Adults Only - All Inclusive has 4 restaurants serving lunch and dinner.

Palau Gourmet - This restaurant specializes in international cuisine and serves dinner only.

Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only.

Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Grey water recycling system
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Iberostar Grand Rose Hall All Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.