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"Everyone was so happy please me and make sure that I have what I need during my staying " More

By a verified traveler on Mon 13 Mar 2023

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Hotel Description

All-inclusive beachfront property connected to the convention center with 3 outdoor pools

On the beach

Stay at this Runaway Bay property and you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Green Grotto Caves. Cardiff Hall Beach and Ocean View Beach are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.

Junior Suite (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Sea View (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Oceanfront (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Sea View (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Grand Jamaica - All Inclusive ratings based on 36 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bahia Principe Grand Jamaica - All Inclusive

Everyone (16) Couples (4) Family (9)
4 out of 5

Posted by on May 19, 2023

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Comment from Hotel Management

May 20, 2023 by Melissa Burrell

Hello Olga,Thank you for your ratings. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Executive.

4 out of 5
Enjoyed the trip

Posted by on May 5, 2023

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Comment from Hotel Management

May 5, 2023 by Melissa Burrell

Hello Kayla,Thank you for your comments.It is a pleasure to read that you had an enjoyable trip with us.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell

1 out of 5
good

Posted by on May 3, 2023

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Comment from Hotel Management

May 3, 2023 by Melissa Burrell

Hello Dmitriy S,Thank you for sharing your feedback with us.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell

5 out of 5
Everyone was so happy please me and make sure that I have what I need during my staying

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 13, 2023 by Online Reputation Coordinator

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed our services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.Sending you our warmest regards,Kemesha ParkesOnline Reputation Coordinator

3 out of 5

Posted by on Mar 9, 2023

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Comment from Hotel Management

Mar 30, 2023 by Online Reputation Coordinator

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

1 out of 5
Upon checkin, Shannoi, an attendant at the front desk and his supervisor Samantha made the process extremely unpleasant. I rented three rooms. Two for two adults and two children, and one for two adults only. I was sure to detail the ages of the children 8, 10 & 10 upon researching the rooms but both attendants kept telling me that the reservation did not mentioned their age and that I’d be charged an additional $780 US for the the three children. I presented my reservation showing that we overbooked for actual children and not infants but it still wasn’t enough for them. Expedia called them to reiterate that the children were covered and still Shannoi and Samantha held their ground for over three and a half hours until we demanded to speak with Managment. I had a friend visiting Jamaica with me for the first time. It was a dream of his to visit but the experience was so awful that it almost spoiled the entire trip. Another supervisor TK was able to check in the kids without additional charge as I was prepared to leave the resort to stay elsewhere. Some of the staff were really nice. In particular the ladies, but most of the male bartenders could not be more rude. The whole thing is unfortunate because the property is actually really nice and the food is not bad but I’d prefer to pay more and stay elsewhere than revisit this resort.

Posted by , from BRONX on Dec 20, 2022

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Comment from Hotel Management

Dec 20, 2022 by Online Reputation Coordinator

Dear Guest,We would like to express how truly sorry we are that you encountered that situation, which certainly does not reflect the commitment and the quality that we have exhibited for many years. We are always working to improve the level of service with which we offer our valued clientele. Hence, we constantly train our staff members through the Human Resource and the Quality Department to ensure that we provide our guests with effective solutions with the natural warmth and hospitality that characterize the Jamaican people.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.Sending you our warmest regards,Kimberly Watson

4 out of 5

Posted by on Oct 31, 2022

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5 out of 5
Great food options to choose from. Friendly staff

Posted by on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Melissa Burrell

Hello Edward,Thank you for your comments.We are pleased to read that you enjoyed our food and amazing staff.May I use this opportunity to thank you again for choosing Bahia Principe Jamaica Resort, to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell

3 out of 5

Posted by on Oct 12, 2022

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Comment from Hotel Management

Oct 12, 2022 by Melissa Burrell

Hello Jannie Carol,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services areas.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica Resort to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Melissa BurrellOnline Reputation Coordinator.

1 out of 5
First arrived gave wrong room and no rooms were available in my pay tier so I had to wait a day 3 women in one room with one bed how they thought that was okay was beyond me. They will not reimburse you for the difference they will lie and say all rooms are same price and size. All I got was a free meal that was cheaper than what the reimbursement was. The entertainment sucked. I enjoyed the pool and trivia

Posted by on Sep 26, 2022

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Comment from Hotel Management

Oct 7, 2022 by Online Reputation Coordinator

Dear Guest,We would like to express how truly sorry we are that you encountered that situation and please know that it was never our intention to disappoint you in any way since at the Bahia Principe we are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kemesha ParkesOnline Reputation Coordinator

About the Bahia Principe Grand Jamaica - All Inclusive

Location Salt Coppers Villa, Runaway Bay, Saint Ann

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • In-room minibar (some restrictions)
  • Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Windsurfing
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Rowing/canoeing included
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 3
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Windsurfing not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • In-room dining
  • Plasma television
  • Satellite channels
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.

Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Mikado - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.

The Knife - This steakhouse serves dinner only. Reservations are required. Open daily.

Room service is available.

Nearby Activities

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site

Spa Services

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests should be aware that this property’s private beach has a clothing-optional area.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Grand Bahia Principe Jamaica
  • Grand Bahia Principe Jamaica All Inclusive
  • Jamaica Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Jamaica All Inclusive Runaway Bay
  • Bahia Principe Jamaica Inclus
  • Bahia Principe Grand Jamaica
  • Bahia Principe Grand Jamaica All Inclusive
  • Grand Bahia Principe Jamaica All Inclusive
  • Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.