See all properties

Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
All-inclusive beachfront property connected to the convention center with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

Relax by the inviting pool surrounded by lounge chairs and umbrellas.
Property video
Enjoy ocean views from this balcony with a table and chairs.
Experience the grandeur of our lobby, featuring a glass dome, comfortable seating, lush greenery, and a striking sculptural element.
Enjoy a sumptuous meal at our central buffet, featuring a variety of dishes and utensils at multiple serving stations.

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Runaway Bay Beach
    ‪4 min drive‬
  • Ocean View Beach
    ‪5 min drive‬
  • Cardiff Hall Beach
    ‪5 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪60 min drive‬

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.2 out of 10
Good
(299 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

7.4 out of 10
Good
(121 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Superior)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

8.0 out of 10
Very good
(25 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Runaway Bay

On the beach.Stay at this Runaway Bay property and you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Green Grotto Caves. Ocean View Beach and Cardiff Hall Beach are also within 3 miles (5 km).

What's nearby

  • Green Grotto Caves - 3 min drive - 2.2 miles
  • Runaway Bay Beach - 4 min drive - 2.1 miles
  • Flavours Beach - 4 min drive - 2.1 miles
  • Ocean View Beach - 5 min drive - 2.1 miles
  • Cardiff Hall Beach - 5 min drive - 2.1 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

All-inclusive beachfront property connected to the convention center with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 7 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Enjoy stunning ocean views from our beachfront accommodations.

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 2,541 reviews
$412 nightly
The price is $412
Aug 22 - Aug 23
Total includes taxes and fees
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

How close is Bahia Principe Grand Jamaica - All Inclusive to the airport?

Bahia Principe Grand Jamaica - All Inclusive is 27.7 mi (58-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on Aug 3, 2025 start from $362.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bahia Principe Grand Jamaica - All Inclusive have an airport shuttle?

Bahia Principe Grand Jamaica - All Inclusive offers an airport shuttle.

How close is Bahia Principe Grand Jamaica - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Grand Jamaica - All Inclusive offer free breakfast?

Bahia Principe Grand Jamaica - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Grand Jamaica - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Grand Jamaica - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Grand Jamaica - All Inclusive?

This property offers free self parking.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, an indoor pool, and a children's pool.

Does Bahia Principe Grand Jamaica - All Inclusive have a restaurant?

Bahia Principe Grand Jamaica - All Inclusive is home to Nyam, which features international cuisine.

Does Bahia Principe Grand Jamaica - All Inclusive have a spa?

This property has a spa, which features mani/pedis, hot stone massages, and facials.

How close is Bahia Principe Grand Jamaica - All Inclusive to downtown Runaway Bay?

Bahia Principe Grand Jamaica - All Inclusive is 3 mi away from Runaway Bay.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 948 out of 2474 reviews
Rating 8 - Good. 636 out of 2474 reviews
Rating 6 - Okay. 394 out of 2474 reviews
Rating 4 - Poor. 211 out of 2474 reviews
Rating 2 - Terrible. 285 out of 2474 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dawn, RICHMOND HILL

Disliked: Cleanliness, staff & service
Lacking activities and entertainment. Food was poor lack flavor.
Stayed 7 nights in Jul 2025

6/10 Okay

Dawn, RICHMOND HILL

Traveled with family
I have mixed feelings about my stay at this resort. I had two rooms booked and requested connecting at time of booking however was only none were available. We had to wait over an hour for our rooms to be ready only to get to our rooms and the floors were visibly dirty. Ceiling in one of the rooms was leaking with poodle of water on floor. Needed soap and towels, Mini refrigerator not stocked. Could never get through to front desk via phone in room so each over the first three days I had to keep going down to the lobby to address these issues. Food especially in the buffet and drinks could be better. Lacking activities at the resort to keep families engaged and entertained. Overall was disappointing
Stayed 7 nights in Jul 2025

8/10 Good

Richard G

Liked: Cleanliness
Well I liked the place, it is a huge with clean pools and many restaurants. The food was decent on the buffet but the Ala Carte restaurant's had small portions. As far as the people that work there most were friendly and a few were rude. They have live entertainment a few nights a week of all types from a Bob Marley live band, a regga band which was in similar fashion. I feel they should do a few nights of 80's music or a Theme to go with the 11:00 Karaoke which should start maybe at 10pm. The highlight of the trip were the day excursions. The Blue Hole, Dunbar Waterfalls and Horseback riding were great . The service bars does not have decent liquor. Not a great selection. I think they should upgrade the bar instead of pushing everything rum rum, rum.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ardell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great for entertainment and also quiet and relaxing!
Stayed 5 nights in Jun 2025

6/10 Okay

Akilah, Hooks

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Terral

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Serving staff gave preferential treatment to those with
Stayed 4 nights in Jun 2025

2/10 Terrible

AVTAR SINGH

Stayed 7 nights in Feb 2025

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service
This resort was fine. I’ll just say that when we arrived the room wasn’t ready. The room they gave us was leaking from the ceiling. They changed the room and it was okay. Great view! No roaches in the rooms which is great!!!
Stayed 4 nights in May 2025

8/10 Good

Kenesha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Nicholas, ENFIELD

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Matilde

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property
Stayed 6 nights in Apr 2025

10/10 Excellent

Phoenix Anne Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such lovely staff, full of nice people who genuinely want you to enjoy your time there :)
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The staff is friendly, lots of food options at the buffet and 5 restaurants to choose from if buffet isn’t your style. You do have to make reservations for the restaurants but it’s part of the all inclusive package so unless you’re order special drinks you wallet isn’t needed 😊. The only downside is that it’s about 1 hr drive from the Montego Bay airport and since I booked my trip inside of the 5 day window I couldn’t arrange an airport transfer with the property. It cost $100us to take a taxi to the property but I found out after a shuttle is an option that may not have cost as much. Over all it was a great stay and my kid is already planning to return next year and I’m ok with that 😊
Stayed 4 nights in Apr 2025

8/10 Good

Priyanka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful property surrounded with a great beach. It had a lot of restaurants to choose from and great buffet. They could do better on service not in term of hospitality but in terms of increasing the number to provide faster service. Most staff was brilliant and welcoming. We had and amazing time.
Stayed 7 nights in Apr 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Was injured on the property due to negligence. Staff was very callous, borderline incompetent. Gave vague answers and expected a paying guest to self resolve issue (needed stitches) at own expense which drastically impacted my vacation negatively. This had been a favorite resort but being discarded like that has soured me. Plus, village used to have a nightclub and theme bars which has disappeared. Will be taking my business elsewhere.
Stayed 8 nights in Apr 2025

10/10 Excellent

Reokeisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the staff was uber friendly and helpful. I would visit this location again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roxine

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is so much to see and do inside and outside the hotel and non stop food that's inclusive it's no way to be hungry and they're very polite I love the whole vibes. There is nothing that I dislike.
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Traveled with partner
Liked: Amenities
The food was great, and the staff was great. I waited 1/2 longer for my room, which was hard after a long travel. After waiting I got the wrong room. Had to wait for the right room. Finally got my room almost 4pm. During my stay the phone did not work. There was a problem with the toilet, which required me leaving the room, instead of calling. I did have a wonderful time.
Stayed 5 nights in Apr 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Rayphia

Traveled with family and small children
The rooms are not modern . (Bahia Side)
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Stayed 4 nights in Apr 2025

8/10 Good

Ripalkumar, Land o lakes

Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a lot of fun. Disappointed with vegetarian food options, specially Indian curry and naan.