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Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

4.0 star property
4-star beachfront property near Jamaica Beaches

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Photo gallery for Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

On the beach, white sand, free beach cabanas, sun loungers
Chairman Beach Walkout Swim Out Suite Diamond Club | 1 bedroom, premium bedding, pillowtop beds, free minibar
Property amenity
Outdoor wedding area
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym

Explore the area

View in a map
Cooper Penn, Falmouth, Trelawney
  • Place, Blue Waters Beach Club
    ‪13 min walk‬
  • Place, Burwood Beach
    ‪14 min walk‬
  • Place, Luminous Lagoon
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(4 reviews)
  • 818 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Ocean view Room

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Ocean view Room

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Room

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite Ocean view Diamond Club

Luxury Junior Suite Ocean view Diamond Club | 1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Junior Suite Ocean view Diamond Club

  • 641 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Ocean view Room Diamond Club

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Ocean view Room Diamond Club

7.6 out of 10
Good
(9 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite swim out Diamond Club

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Junior Suite swim out Diamond Club

  • 641 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

  • 1459 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club | 1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 1459 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean view

Luxury Junior Suite Ocean view | View from room

Luxury Junior Suite Ocean view

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club | 1 bedroom, premium bedding, pillowtop beds, free minibar

Chairman Beach Walkout Swim Out Suite Diamond Club

  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club | View from room

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

  • 747 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club | 1 bedroom, premium bedding, pillowtop beds, free minibar

Luxury Junior Suite Ocean Corner View Diamond Club

  • 747 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Falmouth

Beachside getaway.You'll find Jamaica Beaches and Burwood Beach within a 15-minute walk of this Falmouth property. Blue Waters Beach Club and Luminous Lagoon are also within 2 miles (3 km).

What's nearby

  • Blue Waters Beach Club - 13 min walk - 0.7 miles
  • Burwood Beach - 14 min walk - 0.8 miles
  • Luminous Lagoon - 2 min drive - 1.4 miles
  • Rose Hall Great House - 29 min drive - 18.2 miles
  • Doctor's Cave Beach - 44 min drive - 27.7 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 41 min drive

Restaurants

  • ‪Napoli - ‬9 min walk
  • ‪Mike's Coffee And Tea - ‬8 min drive
  • ‪White Bay - ‬10 min walk
  • ‪Lobby Bar - ‬8 min drive
  • ‪Privilege Restaurant - ‬9 min drive

About this property

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

4-star beachfront property near Jamaica Beaches
Some rates at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. WiFi and wired Internet are free in public spaces. This beach property also offers a water park, outdoor tennis courts, and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Falmouth property.

  • 352 guestrooms or units
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers 352 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 7 2025 to December 15 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

How close is Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only to the airport?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is 22.6 mi (41-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have an airport shuttle?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers an airport shuttle.

How close is Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offer free breakfast?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers free full breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, there is no casino at this property.

What time is check-in at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

This property offers free self parking and valet parking.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only features 3 outdoor pools.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a restaurant?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is home to Dorado – Seafood Grill, which features seafood.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a spa?

Pamper yourself with a day at The Royal Spa, where you can enjoy mani/pedis, body treatments, and facials.

How close is Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only to downtown Falmouth?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is 3.2 mi away from Falmouth.

Reviews

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 251 out of 591 reviews
Rating 8 - Good. 124 out of 591 reviews
Rating 6 - Okay. 96 out of 591 reviews
Rating 4 - Poor. 57 out of 591 reviews
Rating 2 - Terrible. 63 out of 591 reviews

Reviews

10/10 Excellent

Pheonia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The entertainment each night was fun and
Stayed 3 nights in Aug 2025

6/10 Okay

Julieann

Traveled with group, Traveled with partner
Liked: Cleanliness
Our Overall Rating 6/10 I came here hyped for some real Jamaican vibes, and honestly… the beach and property delivered, but the food and service left me shook and very disappointed. Pros: • Beach: Beautiful. Sandy, swimmable, straight up paradise. • Score’s DJ: Talented and dope—club nights were lit. • Property Grounds: Gorgeous layout, lush landscaping, perfect for strolling. • Rooms: Modern and comfy, though the paintwork could use some love. Cons: • Food: Terrible. Not authentic Jamaican at all. As a Yardie, this was my biggest letdown. Jerk hut, breakfast, Dorado—none of it hit right. How do you mess up bully beef or porridge?!?! • Staff: Hit or miss. Anthony and Akean (butlers) and Sean (the bartender) were top-notch, personable, and helpful. But some staff looked like they wanted to be anywhere else. Case in point: I asked for towels, and one staffer just stared and when I asked how are you, she said, “I’m tired.” Like… really? Bottom line: If you want a stunning beach, a great DJ, and chill grounds, this place is decent. But don’t go expecting real Jamaican food or warm hospitality—those are major misses 6 out of 10
Stayed 3 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I thought the room with jacuzzi and I see standing shower, and my first room was smelling and was all the way in the back of the hotel
Stayed 4 nights in Aug 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it, my husband and I really enjoyed our vacation there this summer. The staff was amazing however sometimes they can be a bit harsh. We ordered room service once and we felt like the server who brought it up was a bit rude and snappy. As we were about to tip she walked out and didn’t even answer us when we said thank you. I guess it’s the heat lol. Hopefully next time around we won’t have to experience that because we still think about it today. Food was great but sometimes it felt like it was limited in options! Jerk chicken was great. Room service was a 5/10. If we left our room at 8 for breakfast and spend the entire day on the beach and at the pool until 5 we would come back to our room not serviced as requested. Twice! But we didn’t really care about the utilities as much since we were mostly there for the beach, food and good vibes.
Stayed 4 nights in Aug 2025

10/10 Excellent

renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely go back. The vibe team make sure you have a good time
Stayed 5 nights in Aug 2025

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Davian

Stayed 3 nights in Aug 2025

2/10 Terrible

Cara Lynn

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at Royalton Hideaway from August 4–10, 2025, and this was by far the most disturbing travel experience I have ever had. When we arrived three hours before check-in, our rooms were empty and ready, yet the front desk agent told us we couldn’t enter unless we gave her one hundred and fifty in cash each directly to her. She then asked for more. This felt like outright extortion. When I finally got to my room, my key didn’t work. The door opened from the inside to reveal a man smoking marijuana in my bathroom. Minutes later, another man let himself in saying he needed to patch the ceiling. I told him I wasn’t comfortable with anyone entering while I was away, yet they still went in without permission. My room was connected to a group of loud guests who partied all night, returning at 4 a.m. I complained multiple times, but nothing was done. Throughout the trip, I was constantly harassed by male staff, including lifeguards who followed me and repeatedly asked for my phone number. On my second-to-last day, a cleaner ran toward me demanding her tip immediately and told me she would wait for me to come back with money. To top it off, my credit card was skimmed by the gift shop, so a large charge appeared the next day. This place is unsafe, unprofessional, and completely ruined my trip. I will never return to this property or to Jamaica again.
Stayed 6 nights in Aug 2025

6/10 Okay

Yvenscia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice. A lot of the staff were friendly but there is limited staff as it is such a large resort. Celebrating our honeymoon and selected adults only, wasn’t expecting kids to be everywhere. Dinning Selection is limited due to the app you have to download and put in your room information once you arrive for any reservation. Over all it was very nice with always activity to do on or near side the resort.
Hotel view
Resort casino
Stayed 4 nights in Aug 2025

8/10 Good

Kameisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Aug 2025

6/10 Okay

Graciella

Stayed 3 nights in Jul 2025

8/10 Good

Kashlin

Stayed 4 nights in Aug 2025

4/10 Poor

Nareka

Disliked: Staff & service
However, this vacation should’ve been the best one ever we were celebrating our five year anniversary however, we did not receive the hospitality when I was checking in.however, I requested to have a king size bed. We receive a double bed when I ask about it seems like I was the problem on top of it. I selected the diamond club room, which should have a butler service. We did not receive that service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this resort. Various food varieties the food was delicious it was clean. The staff was one of the best part. Very friendly, with great mannerism
Stayed 4 nights in Jul 2025

2/10 Terrible

Kevonna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has the most rudest staff I have ever encounter. Customer service is the worst I’ve ever encountered and I’ve been to 28 countries. The men don’t stop staring and the women have attitudes and mean mugs out of this world. From check in all the way to check out. My room was dirty and had hair everywhere. When I went to ask to have it clean I was met with an attitude and it was never cleaned. Even when you greet them with a smile they just mug you. If you hate your job why apply to work there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristal Lynn

Traveled with group
Liked: Cleanliness, amenities
Everything was fine
Stayed 3 nights in Aug 2025

10/10 Excellent

Rina

Traveled with partner
Liked: Amenities
The cleaning service and food was great
Stayed 5 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Jamaica several times and this was the first time I stayed at this property. It was a great experience and I would definitely go back again. The property is beautiful and the service is top tier. My only concern would be the availability for restaurants. It wasn’t easy to get a reservation unless it was after 9pm.
Stayed 3 nights in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Allyah

Liked: Staff & service
Stayed 5 nights in Jul 2025

4/10 Poor

Tiffany

Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This property is beautiful however my vacation proved to be very underwhelming.i spent quite a bit of money on this trip as i booked two ocean view rooms.Our ocean view room was really small and the floor had a decent size hole in the tile.the bathroom floor was stained by the sink and the patio door was broken. Maintenance never came to fix it despite report.it was impossible to get into quite a few of the restaurants.we were offered a room change however it was located on a lower floor next to a stinky swamp so we declined.the general staff courtesy was hit or miss and they seemed so unhappy for the most part.Chantel and carine from the seafood and buffet were awesome as well as Deandra and Jacquline from the spa.management weren’t polite when you passed them on property.royalton you can do much better.
Stayed 3 nights in Jul 2025

4/10 Poor

Tiffany

Traveled with group, Traveled with partner
The exterior was so beautiful absolutely loved it
Stayed 1 night in Jul 2025

8/10 Good

Glenroy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well kept
Stayed 7 nights in Jul 2025