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"The views of the ocean were spectacular. The swim-out room was spacious and beautifully decorated. We were given the services of a butler for three ... " More

By a verified traveler on Tue 30 Nov 2021

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Hotel Description

5-star beachfront property with free water park

Beachside getaway

Within 3 miles (5 km) of this Falmouth property, you'll find Burwood Beach and Blue Waters Beach Club. Luminous Lagoon and Silver Sands Public Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal from the restaurant and perks like free buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 444 guestrooms also offer free WiFi and free minibar items. Other amenities include iPod docks, sitting areas, and LCD TVs with cable channels.

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$323* Per night/room Jan 19 - Jan 20

Privilege Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege RoofTop Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

RoofTop Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Eden Bay - Adults Only - All inclusive ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ocean Eden Bay - Adults Only - All inclusive

Everyone (1) Couples (1)
4 out of 5
The views of the ocean were spectacular. The swim-out room was spacious and beautifully decorated. We were given the services of a butler for three days of our stay. All the restaurants at the resort were still not open. The wait staff seemed to be unable to understand my English, even though I am loud and articulate. There was no ledge or shower seat in the showers although there is plenty of room for one. The water did not properly drain in the shower either. There was no pool towel pickup or drop-off system established. On my third night there I decided to take a relaxing bath in the jacuzzi but when I finished and opened the drain it drained out onto the floor and into the other room. Haste makes waste and I think some of the details are being rushed to open before the end of the year. Overall we had a great time but hopefully these issues will be resolved if we ever decide to return.

Posted by , from Danville on Nov 30, 2021

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Comment from Hotel Management

Dec 2, 2021 by Maydene Malcolm

Dear Ethel Mae, Thank you for your review of Ocean Eden of Bay. I am glad to hear that overall you enjoyed the accommodations. Since our soft opening we have put measures in place to evolve to offer an even better All Inclusive Experience. The team and I look forward to welcoming you back. Best Regards,

2 out of 5
Ocean Eden Bay Nov. 3rd – Nov. 10th 2021 Pros & Cons: 1) Guests placed in an area of active/ongoing construction. NO GUESTS SHOULD EVER BE PLACED IN AN AREA WHERE THERE IS ACTIVE CONSTRUCTION UNDERWAY. This experience quickly went from bad to worse...to what in the actual hell is going on here. I was met with a fresh hell from check-in, to the day I checked out. The only day where nothing went completely wrong was Saturday, Nov 6th; my 64th birthday (the sole purpose) for the trip. And the only reason for that was, I did a day excursion; ergo not on the property most of the day. This trip was supposed to be the culmination of a long eagerly awaited, desperately needed escape to decompress from the previous year. To unplug/unwind, reflection, give thanks and to DE COM PRESS. Unfortunately for me it proved to be a daily ongoing exercise in futility. I wanted so much for this trip to be everything and more since it was my first time in MoBay. I fled at the first opportunity from the epicenter of the pandemic of 2020, New York City; a very noisy, dirty busy place, 24/7... it has never been my practice to vacation in a similar environment. From the very first day (Wed, Nov. 3rd) upon arrival, I was subjected to continuous construction noise starting from 7:00AM to 7, sometimes 8,8:30 or 9:00PM at night the entire duration of that stay. Front desk reception team/Day Shift Supervisors should've provided an immediate option to moved guest to a completed area.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Dec 2, 2021 by Maydene Malcolm

Dear Angela, Thank you for your recent visit and review of Ocean Eden Bay by H10 property. I am disappointed that we did not meet your expectation during you stay. Based on your review it is clear we fell short of the mark, and though an apology will not suffice, we want to extend it with sincerity. Since our soft opening, we continue to evolve to offer an even better experience for our guests. I do hope you will give the resort another try, in the near future.

About the Ocean Eden Bay - Adults Only - All inclusive

Location Mountain Spring Bay, Coral Spring, Falmouth,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ocean Eden Bay - Adults Only - All inclusive like a complimentary water park and a lazy river. Free breakfast is served daily. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers an outdoor pool, a 24-hour fitness center, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers. This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Ocean Eden Bay - Adults Only - All inclusive has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the property include a private beach, a complimentary water park, a lazy river, and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site
  • Beach volleyball on site

Spa Services

Despacio Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Program (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Ocean Eden Bay Adults Only
  • Ocean Eden Inclusive Inclusive
  • Ocean Eden Bay - Adults Only - All inclusive Falmouth

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.