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"I like the they called the room to make sure everything was ok. Very friendly " More

By a verified traveler on Tue 12 Sep 2023

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Hotel Description

Upscale beachfront property with 8 restaurants

Beachfront retreat

You'll be within 3 miles (5 km) of Jamaica Beaches and 6 miles (10 km) of Burwood Beach with a stay here. Blue Waters Beach Club and Luminous Lagoon are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a lazy river and a free kid's club, and families will appreciate the convenience store.

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$363* Per night/room Sep 28 - Sep 29

Privilege Junior Suite Swim-up

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege RoofTop Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege Swim up Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Family Daisy

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Coral Spring Resort - All inclusive ratings based on 62 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean Coral Spring Resort - All inclusive

Everyone (25) Couples (15) Family (19)
5 out of 5
I like the they called the room to make sure everything was ok. Very friendly

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 12, 2023 by Kevin Silvera

Dear Lazarna,We're glad to hear that you appreciated the friendly and attentive service, including the follow-up calls to ensure everything was to your satisfaction. Your comfort and enjoyment are our top priorities.

1 out of 5

Posted by on Aug 23, 2023

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Comment from Hotel Management

Aug 24, 2023 by Kevin Silvera

Dear Kimone,Thank you for taking the time to leave us a review, we appreciate your feedback!

2 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 15, 2023 by Kevin Silvera

Dear Robert,Thank you for taking the time to leave us a review, we appreciate your feedback!

4 out of 5
It was a great hotel, the pool and pool activities were fun and nice, best family friendly restaurant were Martha's Market and Sugar cane. The beach was very rocky, it had huge rocks in the water so swim shoes or something is needed (a little area far of to the side is not as rocky). Rooms were cleaned and always clean. We went as a group of 13 including kids and we all had a great time.

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 12, 2023 by Kevin Silvera

Dear Abimbola,Thank you for sharing your positive feedback about your recent stay at our hotel. We're delighted to hear that you had a great experience and enjoyed the pool and pool activities, as well as the family-friendly dining options at Martha's Market and Sugar Cane.We appreciate your understanding about the beach conditions and are glad you found a less rocky area to enjoy. It's wonderful to know that your group of 13, including kids, had a fantastic time during your stay.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.

3 out of 5
The was not that great every night the food was the same in the restaurants. I upgraded to privilege to get better service don’t do just go to a local liquor store and by the alcohol you like. If you order room service at it takes a long time and its cold. Went on a excursion at 8:30am in the morning return at 6:30 the cleaning service still didn’t come. Nothing but cheap sweet liquor the have recycle plastic cups with is disgusting take your own cup. Know plastic straws all paper straws. Staff sucks there Teeth and Roll their eyes when you ask them something. Good thing about the resort its things for the children to do and they stay in engaged most of the time its great for families. Also, the HITACHI is the best restaurant on the resort. Its a woman at the restaurant she the manager I think her name is “CHARMAINE” she was the nicest worker on at the ENTIRE resort. I told her I got sick free the food and drinks she did everything to help me fell better. I’m well traveled and never met anyone so nice go visit her I promise she wont disappoint.

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 7, 2023 by Kevin Silvera

Dear LaTisha Marla,Thank you for your feedback. We apologize for the issues you encountered during your stay, and we appreciate your insights. We'll work on improving food variety, room service, and service quality.We're glad you found the resort engaging for families and enjoyed the Sakura restaurant. Charmaine's hospitality is highly appreciated, and we'll share your kind words with her.We hope to welcome you back for a better experience in the future.

2 out of 5
The resort itself was beautiful. The service however was the worst service I’ve ever had. Everyone had attitude, wasn’t welcoming at all. In dining, waited for drink services so long my all my food was gone before I received a drink. Waited 2 hours for room service. And had to wait 2 hours for clean towels and rags after calling and going to front desk and guest services. You would think they would be more friendly since it is a family oriented resort.

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 22, 2023 by Kevin Silvera

Dear Tiara,Thank you for sharing your feedback about your recent stay at our resort. We're glad to hear that you found the resort itself to be beautiful, but we apologize for the issues you encountered with the service.Providing excellent service and a warm welcome is a top priority for us, and we're truly sorry that you experienced attitude and a lack of friendliness from our staff. We'll address this with our team to ensure that our guests feel genuinely welcomed and appreciated.We're sorry for the delay in receiving drink services during dining and the extended wait time for room service and clean towels. Your comments are valuable to us, and we'll work to improve our response times and efficiency in delivering services.We understand the importance of a family-oriented atmosphere and strive to create a positive and enjoyable experience for all our guests. Your feedback will help us make the necessary improvements to enhance our service quality.Thank you for your understanding, and we hope you had some enjoyable moments during your stay. We'd love to have another opportunity to welcome you back for a more seamless and satisfying experience in the future. If there's anything else we can do to make your next visit exceptional, please let us know. Your satisfaction is important to us!

5 out of 5

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 26, 2023 by Kevin Silvera

Dear Quintielia,Thank you for your review, we appreciate your feedback!

5 out of 5
I loved everything about this beautiful property from the rooms to the food options to the staff and especially the Blue Team and the activities they plan out each day. When I go back I will be staying here again. I truly loved staying here. No complaints at all.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jul 13, 2023 by Rodene Robertson

Dear Vernae Thank you for choosing us as your vacation destination.The management and staff wish to thank you for choosing us and are absolutely delighted that your stay was a positive and memorable one.We look forward to hosting you again in the near future.Service from the Heart

5 out of 5
I loved everything about this property. Our room was so nice. Incredible view. Staff was amazing. Everyone was sooo nice. They checked on you often. Maids came daily. Food was great. My favorite was sugar cane and the Italian restaurant. Martha’s market buffet was also great for breakfast. They had a juice bar made with fresh fruit! The Blue team who are in charge of entertainment at the pools are AMAZING! Romario at the pool bar had great energy and made such delicious and colorful drinks. Many bars and the bar tenders are so creative. The bob marly was my favorite drink. They kept the music going and I loved dance class at the pool. I was also proposed to here so we will definitely be returning for our anniversary in the future!

Posted by on Jun 10, 2023

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Comment from Hotel Management

Jun 17, 2023 by Rodene Robertson

Dear Kristina, Thank you for your review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thank you for taking the time to bring this to our attention, we will definitely be using the feedback to make us better and to ensure this doesn’t happen again. We’re so sorry that your experience did not match your expectation and we would love to welcome you again so we can rebuild your trust in our brand. Kind Regards.

3 out of 5

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jul 13, 2023 by Rodene Robertson

Dear Paula Soto, Thank you for choosing us as your vacation destination.The management and staff wish to thank you for choosing us and are absolutely delighted that your stay was a positive and memorable one.We look forward to hosting you again in the near future.Service from the Heart

About the Ocean Coral Spring Resort - All inclusive

Location Mountain Spring Bay, Falmouth,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ocean Coral Spring Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ocean Coral Spring Resort - All inclusive like a complimentary water park and a lazy river. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary children's club, an outdoor pool, and a children's pool. Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 513 guestrooms or units
  • 5 levels
  • 2 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 9042 sq ft of conference space
  • 840 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Ocean Coral Spring Resort - All inclusive offers 513 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM. The property hosts a free manager's reception daily.

Martha's Market - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

La Locanda - This theme restaurant serves dinner only. Open select days.

Sugar Cane - This theme restaurant serves dinner only. Open select days.

Thali - This theme restaurant serves dinner only. Open daily.

Sakura - This theme restaurant serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 2 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Bowling alley on site
  • Yoga classes/instruction on site

Spa Services

Despacio Spa by Etra has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Ocean Coral Spring Resort - All inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a USD 75 fee, and antigen/rapid COVID-19 testing is available for a USD 45 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Safety Programme (H10 Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Programme (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Coral Spring Resort - All inclusive Falmouth
  • Ocean Coral Spring Resort - All inclusive All-inclusive property

You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Biosphere
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.