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4.7 out of 5

"I want to start by saying that I have stayed at every Excellence Property that they have. We LOVE the Excellence brand and were very excited to give ... " More

By a verified traveler on Thu 30 Aug 2018

Hotel Description

5-star beachfront property with 2 outdoor pools

Beachside getaway

You'll be within 3 miles (5 km) of Luminous Lagoon and 9 miles (15 km) of Silver Sands Public Beach. Rose Hall Great House is within 16 miles (25 km) and Montego Bay Convention Centre is within 20 miles (32 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 9 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

The 315 individually decorated guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include balconies and jetted bathtubs.

Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach Villa With Private Pool Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Partial Ocean View Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Ocean Front Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Oyster Bay- Adults Only - All-Inclusive ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Excellence Oyster Bay- Adults Only - All-Inclusive

Everyone (2) Couples (4) Family (4)
4 out of 5
Beautiful hotel friendly staff enjoyed the vacation

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 21, 2019 by Mario

Good Evening and Thank you for the feedback. Looking forward to hosting you again.

5 out of 5

Posted by on Sep 11, 2019

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4 out of 5
The front desk staff are bar none. The food at the Lobster House restaurant -(dinner) was fabulous waitress Annmarie was very skilled, beautiful smile, very attentive. However, the Lobster House wasn't open daily for dinner. All other restaurants were terrible, cold food at essentially every restaurant --it is pretty bad -when you mess up chicken wings... Multiple days we left the resort to get food... The Chill Out Restaurant Best Fresh Red Snapper locally caught prepared fresh, you choose your fresh caught fish/shrimp/lobster. Thank God for our Taxi Driver-Tour Guide Johnny Bravo we hired at the airport he was fabulous and saved our trip. If it wasn't for the kind and attentive staff this place would be in trouble. The bartenders at the Sol Bar -- Lindon, Michael made you feel like it was all about you, they are Wonderful! Kenny and the activity team did their best to entertain you with very limited resources. Great Job Kenny and crew!! Oswaldo - at the Martini Bar Rocked! In closing this is a very beautiful, clean resort, with essentially no activities, it is 30 minutes or greater to outside activities (and believe me after staying here a few days you will want to do outside activities) the place should be geared towards the elderly population, perhaps they should coin it Seniors Adult Only Exclusive Resort.

Posted by on Aug 21, 2019

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5 out of 5
Beautiful property. Private pool room was fabulous! Staff went above and beyond to make our trip wonderful. Clear, beautiful water. Would absolutely return to this property.

Posted by , from Chattanooga, TN on Jul 28, 2019

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5 out of 5
The Excellence Oyster Bay is a perfect place for couples to go and relax in a beautiful beachfront property. We needed relaxation and that’s exactly what we did! I would highly recommend this resort! The staff were all very accommodating and friendly. A special shout out to our Bartender Richard!! Super funny and nice young man!

Posted by on May 6, 2019

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5 out of 5
This past weekend, my boyfriend and I stayed at the Excellence Resort for my 30th birthday. From the second we walked up to the entrance, we were welcomed with warm towels and champagne. It immediately started our vacation on a good note. Our room was beautiful, food was amazing, the resort was extremely clean, with staff and constantly working on the beach and resort to keep things clean. The staff was exceptional!!! They always went out of their way to meet our needs and just to see how we were in general. This has been our favorite resort so far, and the views are endless no matter what end of the resort you’re on or what room you chose! Also, when we checked out, they still offered us to use our all inclusive while waiting to be picked up to head back to the airport! We will definitely be back here!! Our experience was exceptional!

Posted by on Apr 17, 2019

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5 out of 5
Pros: Grounds, staff, amenites, entertainment. Cons: noisy air conditioner. Wonderful time and experience at EOB. Love love love it!

Posted by , from Philly burbs, PA on Apr 13, 2019

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5 out of 5
It was very quiet and relaxing. Lots of options for meals and drinks! Beautiful property!

Posted by on Feb 23, 2019

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5 out of 5

Baby Resort will be amazing

Pros: The staff was incredible. See Melrose at the spa for a massage.
Cons: Nothing that will not come with time and experience
Location: We took a tour to Dunn's River Falls and zip lined. Great fun!!
I want to start by saying that I have stayed at every Excellence Property that they have. We LOVE the Excellence brand and were very excited to give this one a try. It is a NEW resort so there are a few things that are not 100% Excellence but they are working on it. The resort itself is BEAUTIFUL!! The staff is AMAZING and FRIENDLY. They went above and beyond to make our stay perfect. The pool is warm and pool bar is a fun place to spend your days. Again this is a resort that just opened but the things that were not perfect they are working to overcome. I will say this SPICE HIBACHI IS TERRIBLE!!!! It is the worst SPICE experience I have ever had at a property. The vents in the hibachi rooms were not installed correctly and the couple that we were with suffered through the whole meal with smoke and grease flying on to them. They did not bring out any sauces and there was not much of a show like the other Excellence resorts. We smelled after eating there and it was just not enjoyable at all. They are aware of the problem and have gotten contractors on board to fix it. Until it is fixed do not bother. The mosquitos are not that much of an issue. A little OFF and you are fine. They are fogging the hotel every day and with the breeze from the ocean it is not an issue. I did get some bites but I have always been that one person that gets bites no matter where I am. Overall, it was a fantastic vacation and we will be returning.

Posted by on Aug 30, 2018

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4 out of 5

Went 1 week after grand opening....was 'EXCELLENT'

Pros: Hotel was empty since it just opened and only running at approximately 30% occupancy.
Cons: They need to get a better handle on mosquito situation. This IS being addressed every day and improvements being made.
Location: We stayed on resort the whole time.
Just got back and had a fantastic trip. Mosquitos are bad....come prepared. insect repellent bracelets were effective for us. They sell em' at Target. Food was great! Really liked Magna at Excellence Club for dinner and buffet was great for lunch. Service is slow, but so sweet and wanting to please! Be patient....have a Red Stripe while you wait. Beach is beautiful, but shallow. Best swim areas off main pool and to right of main lobby by water sports shack. Rooms are awesome. We stayed in a beach house #3 and loved it. If you are a beach person I would suggest requesting Beach House 1-6. Beach Houses 6-12 may be better suited for those that envision themselves at the main pool all day. waitress service on beach. Please say hello to Bernadeen….she was awesome! It was only the second week that the hotel was open and we were nervous. Got back 2 days ago and had a fabulous trip! We will be back.

Posted by , from Longs Island, NY on Jun 13, 2018

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About the Excellence Oyster Bay- Adults Only - All-Inclusive

Location Peninsula Oyster Bay, Falmouth,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

  • Yoga classes/lessons included
  • 24-hour room service
  • All meals served buffet-style
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 1
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)

Property Features

Excellence Oyster Bay- Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Excellence Oyster Bay- Adults Only - All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 315 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 3 bars by the pool
  • Built in 2018
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (37 km / 23 mi)
  • Parking: Free self parking

Room Amenities

Excellence Oyster Bay- Adults Only - All-Inclusive offers 315 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Chez Isabelle / DressCode - Onsite fine-dining restaurant.

The Grill / Dress Code - Onsite steakhouse. Open daily.

Spice // Dress Code - Onsite fine-dining restaurant. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Sailing on site
  • Boat tours on site
  • Kayaking on site

Spa Services

Miilé Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Hotel Names

  • Excellence Oyster Bay Adults All-Inclusive Falmouth
  • Excellence Oyster Bay Adults All-Inclusive
  • Excellence Oyster Adults Incl
  • Excellence Oyster Bay- Adults Only - All-Inclusive Falmouth

You should know

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.com/Montego-Bay-Hotels-Excellence-Oyster-Bay--Adults-Only---All-Inclusive.h19647353-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.