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Dreams Rose Hall Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront resort near Jamaica Beaches

Choose dates to view prices

Photo gallery for Dreams Rose Hall Resort & Spa - All Inclusive

Aerial view
Suite, Oceanfront (Prime Minister) | Balcony view
View from room
Children's play area - outdoor
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James, 33126
  • Place, Rose Hall Great House
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪15 min walk‬
  • Place, Half Moon Golf Course
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Mountain View

7.4 out of 10
Good
(21 reviews)
  • 370 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Ocean View, Oceanfront

  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

View from room

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(30 reviews)
  • 370 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

View from room

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(37 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Mountain View

7.8 out of 10
Good
(66 reviews)
  • 370 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

View from room

Room, 2 Queen Beds, Non Smoking, Ocean View

7.4 out of 10
Good
(33 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(48 reviews)
  • 356 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Ocean Front Walk out)

  • 370 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Royal)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Oceanfront (Royal)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Prime Minister)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Oceanfront (Prime Minister)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Montego Bay

Beachfront retreat .Within a 15-minute walk of the resort, you'll find Jamaica Beaches and Montego Bay Convention Centre. Rose Hall Great House and Half Moon Golf Course are also within 3 miles (5 km).
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Cinnamon Hill Golf Course - 5 min walk - 0.3 miles
  • Rose Hall Great House - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 15 min walk - 0.8 miles
  • White Witch of Rose Hall Golf Course - 17 min walk - 0.9 miles
  • Half Moon Golf Course - 4 min drive - 2.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Choicez - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬4 min drive
  • ‪Jamaican Rootz - ‬4 min drive
  • ‪Fresh - ‬1 min walk

About this property

Dreams Rose Hall Resort & Spa - All Inclusive

4.5-star beachfront resort near Jamaica Beaches
Dreams Rose Hall Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Dreams Rose Hall Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Dreams Rose Hall Resort & Spa - All Inclusive was completed in June 2021.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 495 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 14647 sq ft of conference space
  • 1361 sq m of conference space
  • Built in 1974
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Rose Hall Resort & Spa - All Inclusive offers 495 accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Nov 17 - Nov 18
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkeling
  • Stereo
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Renovations and closures

The property will be renovating from October 8 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Frequently asked questions

How close is Dreams Rose Hall Resort & Spa - All Inclusive to the airport?

Dreams Rose Hall Resort & Spa - All Inclusive is 8.2 mi (21-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Rose Hall Resort & Spa - All Inclusive?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Dreams Rose Hall Resort & Spa - All Inclusive on Nov 5, 2025 start from $283.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Rose Hall Resort & Spa - All Inclusive have an airport shuttle?

Dreams Rose Hall Resort & Spa - All Inclusive offers an airport shuttle 24 hours a day, for a charge of USD 20 per person, roundtrip.

How close is Dreams Rose Hall Resort & Spa - All Inclusive to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Dreams Rose Hall Resort & Spa - All Inclusive offer free breakfast?

Dreams Rose Hall Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Rose Hall Resort & Spa - All Inclusive?

No, there is no casino at this resort.

What time is check-in at Dreams Rose Hall Resort & Spa - All Inclusive?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Dreams Rose Hall Resort & Spa - All Inclusive?

This resort offers free self parking.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a pool?

Dreams Rose Hall Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Radiant Spa, where you can enjoy mani/pedis, body scrubs, and beach massages.

How close is Dreams Rose Hall Resort & Spa - All Inclusive to downtown Montego Bay?

Dreams Rose Hall Resort & Spa - All Inclusive is 1.8 mi away from St.Bran's Burg.

Reviews

Dreams Rose Hall Resort & Spa - All Inclusive Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1090 out of 1979 reviews
Rating 8 - Good. 465 out of 1979 reviews
Rating 6 - Okay. 247 out of 1979 reviews
Rating 4 - Poor. 93 out of 1979 reviews
Rating 2 - Terrible. 84 out of 1979 reviews

Reviews

10/10 Excellent

Nataki Damali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time at Dreams Rose Hall....booked 4 nights and had so much fun, i extended 7 more nights! wonderful food variety, awesome spa, very clean, GREAT activities and entertainment ALL DAY, great location....close to mbj airport, shopping, and excursions! fun & friendly staff...good value...already planning a return!
Stayed 4 nights in Sep 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Karmel E

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely fantastic experience during my stay at Dreams Rose Hall. From the moment I arrived, I was greeted by the warm and welcoming staff who made me feel right at home. The atmosphere at the resort is truly inviting and relaxing, perfect for unwinding and enjoying a tropical getaway. The food and drinks were nothing short of excellent — delicious, beautifully presented, and with a great variety to suit all tastes. The entertainment was top-notch, with something for everyone, ensuring there was never a dull moment. Whether you're looking for lively shows, relaxing activities, or fun-filled evenings, this resort delivers A++! Overall, my stay was memorable and exceeded all my expectations. I highly recommend Dreams Rose Hall to anyone seeking a luxurious, fun-filled, and welcoming Jamaican escape.This was my 3rd visit I can't wait to return!
Stayed 4 nights in Jul 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bringing the Jamaican culture into the hotel and promoting it in a positive way has made the stay most enjoyable, and as a UK Jamaican, making me feel like I’m coming back home with the genuine authentic food options. The rooms were cleaned well. The staff were on hand to assist with anything.
Stayed 4 nights in Jul 2025

8/10 Good

Samy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Sugata, Monroe

Plenty of food. Nice people
Stayed 5 nights in Jul 2025

6/10 Okay

Lenin

Traveled with family
Liked: Staff & service, property conditions & facilities
Not much food options just a few restaurants, and they were closed 2-3 days out 7 days of the week, not teather, casino and just a few nights activities compared to others all inclusive resorts found in Dominican or Mexico.
Stayed 7 nights in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Incredible Staff & Entertainment, But Rooms and Buffet Need Upgrades The customer service at this hotel is truly top-notch. From the dining team to the entertainment staff, every employee was kind, resourceful, and genuinely attentive. They made the stay feel special and welcoming. The entertainment for both kids and adults was excellent, offering a fun and engaging experience for all ages. Additionally, the aesthetic and landscaping outside the hotel is absolutely stunning 10/10 in beauty and design. That said, there’s room for improvement, especially given the price point. The guest rooms need a decor refresh, the beds were uncomfortable, and the balcony furniture appeared outdated and worn. The buffet food was average, lacking variety, especially in fresh fruits, and there were no fresh-pressed juice options. On a brighter note, the slush drinks were fantastic cold, refreshing, and perfectly made. The Asian restaurant was a standout: the chickpea appetizer and soup were delicious, and the chef and staff offered some of the best service we experienced during our stay. Suggestions for Improvement: • Modernize room interiors and upgrade bed comfort and balcony furniture. Clean better. • Improve buffet offerings, especially fresh fruit and juice options. • Maintain the excellence of the entertainment and Asian dining experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Ryan

Disliked: Staff & service
Customer service didn’t answer my call day before stay. Waited on hold 30 minutes, at closing time, they hung up on everyone on hold. Positively unhelpful. Do not recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the staff need to have better customer service. This is an all inclusive hotel, but they charge you for room service. THIS IS TERRIBLE!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Wonderfully hospitable staff, good food, magnificent entertainment, lovely property, great views, convenient location, will likely return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time loved it
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff. The variety of entertainment nightly, the variety of restaurants, featuring different cuisines and the buffet selection was excellent. We had an excellent time.
Stayed 5 nights in Jul 2025

8/10 Good

Kimoy

Liked: Staff & service, property conditions & facilities
It was okay
Stayed 2 nights in Jul 2025

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Greetings. I visited this resort in 2018. I returned because of the remarkable place it was and all of it's amenities. I was told it was under a new management and company. It is clearly a different place. The activities daily were great and many of the staff who worked to make it enjoyable did an outstanding job. Unfortunately this was my second time but my last time.
Stayed 4 nights in Jul 2025

8/10 Good

Laurel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nightmare check in

Check in was a nightmare. They were completely unorganized and had people waiting 45 minutes to check in. And then once checked in we along with everyone else were told we had to come back for our keys, which took another 30 minutes
Stayed 4 nights in Jul 2025

10/10 Excellent

Jasmine

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was great and very clean property
Stayed 3 nights in Jun 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Wesley

Liked: Staff & service
Stayed 5 nights in Jul 2025

8/10 Good

BINDESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience.
Stayed 4 nights in Jul 2025

8/10 Good

A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Many of the staff members were friendly and accommodating, which made us feel very welcome. Our room, however, was connected to what seemed to be an adjoining family room, and unfortunately, we could hear all of their conversations. This affected the overall quiet and privacy we were hoping for. Otherwise, it was a great experience.
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the cleanliness of the room. It was outdated, plain and very dirty
Stayed 4 nights in Jul 2025