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Hilton Rose Hall Resort and Spa – All Inclusive

4.5-star property
Rose Hall, Montego Bay, Saint James 1-855-201-7819
3.9 out of 5
Good!
See all 24 travelocity Reviews

"The staff and food were awesome. However, the Wi-Fi was terrible it would kick you off every 2 minute making it difficult to get work done on vacation ... " More

By a verified traveler on Tue 13 Dec 2022

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Hotel Description

4.5-star beachfront resort near Jamaica Beaches

Beachfront retreat

Within a 15-minute walk of the resort, you'll find Jamaica Beaches and Montego Bay Convention Centre. Rose Hall Great House and Half Moon Golf Course are also within 3 miles (5 km).

All-inclusive

This all-inclusive resort features a private beach, free water park access, and a full-service spa. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Mountain View -1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$369* Per night/room Oct 10 - Oct 11

Suite, Oceanfront (Prime Minister)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Resort View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mountain View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean Front - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Resort View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Rose Hall an All-Inclusive Resort ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Rose Hall an All-Inclusive Resort

Everyone (10) Couples (2) Family (8)
5 out of 5

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 28, 2023 by Zaria N

Hello Rohan. Thank you for allowing us to host you and for leaving your rating. We do hope to host you again for a better stay. Best wishes,

2 out of 5
I enjoyed my stay here but it started off a bit rocky when checking in after standing on line for about 10 minutes and I was finally next the employee stood there looking at her computer as I was waiting ignoring the fact that I was standing there for about 2 minutes before saying to me oh this line is closed you have to got to another one so we had to go to the next line and wait another 20 minutes to be helped. It was very frustrating espy after a long day of travel with small children.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 3, 2023 by Zaria N

Hello Jose. Thank you for allowing us to host you and for leaving your review. We are grateful that you have pointed out some areas of opportunity with our check in process. Our Executive team will be reviewing your comments so they can be used to improve our services. We hope to host you again for a better stay. Best wishes,

2 out of 5
The property grounds is nicely kept. The entrance to the hotel is nicely kept. The check-in area was nice. The staff was wonderful. The rooms were very disappointing and small. We requested a room that sleeps four adults because we wanted to be together. However, the room was so small we were unable to move around the room without bumping into each other. Poor lighting in the room as well. The bathroom was tiny, there was not a freestanding shower, you had to step in a tub to take a shower. The hallways were dark, poor lighting, the carpet in the hallways were buckling. They have not updated this since it was built.

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 10, 2023 by Zaria N

Hello Uvolin. Thank you for allowing us to host you and for leaving your feedback. We are saddened to hear that you did not find our resort to your liking. We do hope to host you again for a better experience. Best regards,

5 out of 5

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jul 12, 2023 by Zaria N

Hello Raqia. Thank you for allowing us to host you and for leaving your rating. We do hope to host you again for another great stay. Best wishes,

5 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 4, 2023 by Zaria N

Hello Hazel. Thank you for allowing us to host you and for leaving your rating. We do hope to host you again for another great stay. Best wishes,

1 out of 5

Posted by on Apr 28, 2023

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Comment from Hotel Management

May 18, 2023 by Zaria N

Hello Robert. Thank you for allowing us to host you and for leaving your rating. We regret to know that our resort didn't quite meet your expectations. We do hope to host you again for a better stay. Best wishes,

3 out of 5
The staff and food were awesome. However, the Wi-Fi was terrible it would kick you off every 2 minute making it difficult to get work done on vacation.

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 16, 2022 by Zaria N

Hi Derrick. Thank you for allowing us to host you and for leaving your feedback. We are delighted to hear that you found our staff and food to be awesome. Thank you for pointing out an area of opportunity with our Wi-Fi. We're always seeking to improve our resort and feedback like yours will guide us in the right direction. We do look forward to hosting you again in the near future. Best wishes,

5 out of 5

Posted by on Nov 20, 2022

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Comment from Hotel Management

Mar 7, 2023 by Zaria N

Hello Keysha. Thank you for allowing us to host you and for leaving your rating. We do hope to host you again in the future. Best wishes,

5 out of 5

Posted by , from CUYAHOGA FALLS on Sep 3, 2022

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3 out of 5
Good

Posted by , from Vancouver on Aug 8, 2022

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Comment from Hotel Management

Aug 11, 2022 by Raneece J

Hello Jarrett, Thank you for allowing us to host you and leaving your feedback. Thank you also for letting us know that the experience you had with us was a good one. We do hope we may see you again soon. Best Wishes,

About the Hilton Rose Hall Resort and Spa – All Inclusive

Location Rose Hall, Montego Bay, Saint James 33126

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Hilton Rose Hall an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hilton Rose Hall an All-Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Hilton Rose Hall an All-Inclusive Resort was completed in June 2021. Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 495 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 14647 sq ft of conference space
  • 1361 sq m of conference space
  • Built in 1974
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Rose Hall an All-Inclusive Resort offers 495 accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Sitting area
  • Memory foam beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Fresh - This buffet restaurant serves breakfast, lunch, and dinner.

Moonstone - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Rum Factory - This restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Seaside Bar and Grille - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Mangoes - This restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, 4 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.

Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Hilton Rose Hall an All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Rose Hall All Inclusive
  • Hilton Rose Hall Resort All Inclusive
  • Rose Hall All Inclusive
  • Hilton Resort All Inclusive
  • Hilton Rose Hall
  • Hilton Rose Hall Resort All Inclusive Montego Bay
  • Hilton Rose Hall All Inclusive Montego Bay
  • Hilton Rose Hall Montego Bay
  • Hilton Rose Hall
  • Hotel Hilton Rose Hall Resort and Spa Montego Bay
  • Montego Bay Hilton Rose Hall Resort and Spa Hotel
  • Hotel Hilton Rose Hall Resort and Spa
  • Hilton Rose Hall Resort and Spa Montego Bay
  • Hilton Rose Hall Resort Spa All Inclusive
  • Hilton Rose Hall Resort
  • Hilton Rose Hall Montego Bay
  • Hilton Rose Hall Resort All Inclusive Montego Bay
  • Hilton Rose Hall Resort All Inclusive
  • Hilton Rose Hall All Inclusive Montego Bay
  • Hilton Rose Hall All Inclusive
  • Hilton Rose Hall Resort All Inclusive Montego Bay
  • Hilton Rose Hall Resort All Inclusive
  • Hotel Hilton Rose Hall Resort and Spa – All Inclusive
  • Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
  • Hilton Rose Hall Resort Spa All Inclusive
  • Hilton Rose Hall Resort Spa
  • Hilton Rose Hall All Inclusive
  • Hilton Rose Hall All Inclusive Montego Bay
  • Hilton Rose Hall All Inclusive
  • Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
  • Hilton Rose Hall Resort Spa All Inclusive
  • Hilton Rose Hall Resort Spa
  • Hilton Rose Hall Resort Spa – All Inclusive
  • Hilton Rose Hall All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.