Moon Palace Jamaica – All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers, lifeguards on site
Property video
On the beach, white sand, sun loungers, beach umbrellas
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View

8.0 out of 10
Very good
(71 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

On the beach.Within a 10-minute walk of the property, you'll find Jamaica Beaches and Turtle Beach. Ocho Rios Craft Market and Ocho Rios Clock Tower are also within half a mile (1 km).

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Mahogany Beach - 1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Mongoose Jamaica - ‬1 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star beachfront property near Jamaica Beaches
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

How close is Moon Palace Jamaica – All Inclusive to the airport?

Moon Palace Jamaica – All Inclusive is 10.2 mi (23-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Dec 2, 2025 start from $313.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Jamaica – All Inclusive have an airport shuttle?

Moon Palace Jamaica – All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of JMD 10000 per person, roundtrip.

How close is Moon Palace Jamaica – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Jamaica – All Inclusive offer free breakfast?

Moon Palace Jamaica – All Inclusive does not offer free breakfast.

Is there a casino at Moon Palace Jamaica – All Inclusive?

No, there is no casino at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Jamaica – All Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Jamaica – All Inclusive have a pool?

Moon Palace Jamaica – All Inclusive features 4 outdoor pools and a children's pool.

Does Moon Palace Jamaica – All Inclusive have a restaurant?

Moon Palace Jamaica – All Inclusive is home to Buccaneers Reef, which features international cuisine and ocean views.

Does Moon Palace Jamaica – All Inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy body scrubs, facials, and body wraps.

How close is Moon Palace Jamaica – All Inclusive to downtown Ocho Rios?

Moon Palace Jamaica – All Inclusive is 0.2 mi away from Ocho Rios.

Reviews

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 948 out of 1851 reviews
Rating 8 - Good. 405 out of 1851 reviews
Rating 6 - Okay. 263 out of 1851 reviews
Rating 4 - Poor. 105 out of 1851 reviews
Rating 2 - Terrible. 130 out of 1851 reviews

Reviews

10/10 Excellent

Stephne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, check in too long
Stayed 1 night in Sep 2025

2/10 Terrible

Aulandar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Not enough staff to service the needs of the guest.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kemila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never any food in the buffet area, the food pans were dried up and empty no one was replacing the food!!!!! All the restaurants for reservations were booked before I was finished checking in. My experience was a complete messs!!
Stayed 3 nights in Aug 2025

8/10 Good

Zeletha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Family Time
After hours lobby relaxation!
Stayed 3 nights in Aug 2025

6/10 Okay

Diamond

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel needs major upgrades however we loved the kids club the staff there are amazing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ackeem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2025

8/10 Good

Jancarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the gym, pools, beach, and service. I did not enjoy the uses of resort credits, the outside area, and the rooms.
Stayed 7 nights in Aug 2025

6/10 Okay

Sandrene

Liked: Staff & service
The beach was small a
Stayed 4 nights in Aug 2025

4/10 Poor

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Fjoralba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Zhane

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Upon arrival, check in time was at 3pm. When we arrived at 3:15pm on shuttle with other passengers we were notified our room was not ready, since check in time was at 3pm. There were other customers that arrived hours before us still waiting in their rooms as well. Secondly, we continually had to ask for new towels and for room service to come and clean our room daily. The food options were limited and they always ran out of food hours before it was time to close restaurants. Depending on the day the staff is very rude. Resort credits were not very useful and easy to use, it’s cheaper to book excursions through local tour companies. On a good note, I did like the location. It is located right in the middle of Ochos Rios. It is gated and protected. Great beach views and nice pools and gym. It was an ok experience for my first time visiting Jamaica, but I will definitely be looking at the Sandals Resort a few minutes away for my next stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Janice

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was beautiful, rooms were clean . Most of the staff were rude . Buffett wouldn’t keep enough food out and kept running out of plates . This property is under staffed for the number of ppl visiting . I will not stay at this resort again .
Stayed 5 nights in Aug 2025

4/10 Poor

Kiarah

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Belinda

Stayed 2 nights in Aug 2025

8/10 Good

Kamla

Stayed 2 nights in Aug 2025

10/10 Excellent

Eartha, Lanham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Maxine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in and check- out needs to better organized. The waiting period was too long; even with the welcoming refreshment, but besides that it was ok. Some of the staff were amazing like Nicole at front desk and the dining room staff. Maybe on next visit, there will be better improvements.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sadiki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all. Food was great!
Stayed 2 nights in Aug 2025

4/10 Poor

Taze

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was my first time staying at Mont Palace. The beach is really calm and beautiful, but the food it was the worst food I have had at any other resorts and the place is really outdated and not very clean. I will not go back to this resort again.
Stayed 8 nights in Aug 2025

10/10 Excellent

Althea

Stayed 4 nights in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Employees tired?

This was my third trip to Moon Palace Jamaica. Resort looks nice as usual but seemed to be fully booked so I was comfortable with seeing soooo many people in every single space. There were long lines everywhere except the main buffet. I can only assume this is why the employees I met in the Boulangerie, Sushi Bar, Pizza and Panini areas seemed tired, and cranky. Special mention to Kemar in the main buffet who made my son especially feel very special during our stay. Had this been my first time, I may not have been keen to return.
Beautiful Ocho Rios
Didn’t know about this feature. In room bar
Stayed 1 night in Aug 2025

6/10 Okay

Kathleen Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room and hotel were clean. The hosts at the front desk were the friendliest staff. Most staff were surprisingly unfriendly. The resort is very spread out and dark. The food was not elevated at the restaurants. The best food was at the International Buffet or the Jerk Hut. I was generally disappointed as I was expecting the beauty and luxury of a 5-star hotel and this was NOT it.
Stayed 7 nights in Mar 2025

2/10 Terrible

Danica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple of days. The hotel, food etc is fine. What ruined the trip for us was the high pressure sales of a time share/ holiday club. They harassed us into spending 2 hours of a short trip on a sales pitch. The guy who did the tour was lovely but this wasn’t how we wanted to spend a short vacation. We also waited 4 hours past check out for one of our rooms!!! The front desk area is just full of annoyed customers, due to misleading room credit, late check ins etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Bryant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food options comfortable beds.
Stayed 3 nights in Jun 2025