Hotel Riu Ocho Rios - All Inclusive

3.5 star property
3.5-star beachfront property near Dunn's River Falls

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
BBQ/picnic area
Lobby
4 restaurants, dinner served, Italian cuisine
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

View in a map
Mammee Bay, Ocho Rios, Saint Ann
  • Dunn's River Falls
    ‪6 min drive‬
  • Dolphin Cove
    ‪6 min drive‬
  • Mystic Mountain
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Ocean View (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

8.0 out of 10
Very good
(56 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(30 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (U)

8.4 out of 10
Very good
(21 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 640 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Double Room, Garden View (C)

7.8 out of 10
Good
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-US)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

7.8 out of 10
Good
(70 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.2 out of 10
Very good
(275 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Garden View (U)

7.6 out of 10
Good
(166 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Oceanfront (U)

8.8 out of 10
Excellent
(33 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 301 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Ocean View (L)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, Garden View (Kids Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (L)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 365 sq ft
  • Sleeps 4

Suite with Sea View

  • 742 sq ft
  • Sea view
  • Sleeps 2

Quadruple Room

  • 376 sq ft
  • Sleeps 4

Room Standard with Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 2

Suite Junior with Panoramic View

  • 365 sq ft
  • Sleeps 4

Family Room -6 guests-

  • 645 sq ft
  • Sleeps 6

Room Standard with side view

  • 301 sq ft
  • Sleeps 2

Double Room with Sea View

  • Sea view
  • Sleeps 4

Family Room -8 guests- Junior with Garden View

  • Sleeps 8

About the neighborhood

Ocho Rios

On the beach.Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Falls and Green Grotto Caves. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).

What's nearby

  • Dunn's River Falls - 6 min drive - 2.7 miles
  • Dolphin Cove - 6 min drive - 2.9 miles
  • Mystic Mountain - 8 min drive - 3.5 miles
  • Ocho Rios Fort - 10 min drive - 4.4 miles
  • Turtle Beach - 13 min drive - 5.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive

Restaurants

  • ‪St. Ann International Restaurant - ‬10 min walk
  • ‪Mandalay Asian Restaurant - ‬3 min walk
  • ‪Riu Ocho Rios Sports Bar - ‬1 min walk
  • ‪Bob Marley Bar - ‬1 min walk
  • ‪Bamboo Blu - ‬1 min walk

About this property

Hotel Riu Ocho Rios - All Inclusive

3.5-star beachfront property near Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Ocho Rios - All Inclusive to the airport?

Hotel Riu Ocho Rios - All Inclusive is 15.1 mi (32-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Ocho Rios - All Inclusive?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Ocho Rios - All Inclusive on Oct 7, 2025 start from $225.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Ocho Rios - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Ocho Rios - All Inclusive.

How close is Hotel Riu Ocho Rios - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hotel Riu Ocho Rios - All Inclusive offer free breakfast?

Hotel Riu Ocho Rios - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Ocho Rios - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Ocho Rios - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Ocho Rios - All Inclusive?

This property offers free self parking.

Does Hotel Riu Ocho Rios - All Inclusive have a pool?

Hotel Riu Ocho Rios - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Ocho Rios - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Ocho Rios - All Inclusive have a spa?

This property has a spa, which features body treatments, facials, and body wraps.

How close is Hotel Riu Ocho Rios - All Inclusive to downtown Ocho Rios?

Hotel Riu Ocho Rios - All Inclusive is 4.5 mi away from Ocho Rios.

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1396 out of 2765 reviews
Rating 8 - Good. 686 out of 2765 reviews
Rating 6 - Okay. 355 out of 2765 reviews
Rating 4 - Poor. 157 out of 2765 reviews
Rating 2 - Terrible. 171 out of 2765 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were alot of food and beverags to cater to all palettes. The bed was great for me .
Stayed 3 nights in Jul 2025

10/10 Excellent

augusta

Stayed 2 nights in Jul 2025

10/10 Excellent

Estela

Stayed 4 nights in Jul 2025

10/10 Excellent

Estela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our checking process was somewhat slow since we had to wait almost an hour to get into our room. We had issues with outlets not working. The outlet by the mini bar was lose and would work intermittently. On one side of the bed the USB port didn’t work and there was no outlet to charge the cellphones. The bed was super comfortable, the food was amazing with a superior variety of foods. Even picky eaters can find something to enjoy. The staff worked really hard and were always willing to accommodate us. I ‘d like to suggest that you serve kids portions at the Italian restaurant to avoid waste. Longer hours at the kids play area would have been great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lamaire

Traveled with partner
Liked: Cleanliness, amenities
I have visited all the Riu hotels in Jamaica, and the experience has been excellent.
Stayed 7 nights in Jul 2025

10/10 Excellent

Wickliffe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything went well.
Stayed 5 nights in Jun 2025

2/10 Terrible

sean

Traveled with family and small children, Traveled with family
Liked: Amenities
I was highly disappointed. When I booked my trip I booked a room with a double bed and an ocen view. I paid additional for the ocean view. However, I received a room with one bed and a sofa bed. The room i received was completely blocked by palm trees hence I could not see the ocean. When i spoke to management I was told that it is Travelocity fault because they knew that asking for a room with a double bed and ocean it was only a recommendation and was not guaranteed so, why did i pay additional fees. The second day of my trip management at the resort reached out to me and said that they are overbooked and can change my room but it would be a room worst than the one I was in. I feel like it was a bait and switch, I did not received what i paid for
Stayed 5 nights in Jul 2025

10/10 Excellent

JESMINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great. Entertainment was extraordinary. Loved every minute.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dainty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful. The facility was clean. Staff was amazing. However, do not lose your wrist band, you will not receive another unless you are willing to pay $250usd. I went to Dunn's River Falls, and my band somehow got lost. I had a day and a half left at the resort but they were still insisting that I pay for another. I did not, but if security sees you without it, you will have some explaining to do.
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
My family and I absolutely love this place.We will be back again next year !!
Stayed 7 nights in Jun 2025

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2025

2/10 Terrible

George

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had to kill roaches in my hotel room 4 out of 5 days I stayed at this hotel. I went and spoke to management about the pest problem. They sent someone that applied a gel. Roaches are even in the hallways. The food is fantastic though. The towel employees are horrible. I’m washing all of my clothes and vacuuming my luggage in case any roaches made it into my luggage. Disgusting. I was a Riu class member. In fact, I stayed in Punta Cana 2x, Chicago, and Mexico in the last year. It’s a wrap for me and mine. Never again.
Stayed 4 nights in Jun 2025

8/10 Good

Martajah Rashaa

Liked: Cleanliness, staff & service
All in all it was pretty decent. Just didn't care for the children
Stayed 4 nights in Jun 2025

8/10 Good

Norleen

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely LOVE everything, nothing to complain about..I highly recommend this place..
Stayed 4 nights in Jun 2025

6/10 Okay

Shauna-kay

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Kristy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Food was okay . All cheap alcohol no top shelf available. Nice hotel but wouldn’t stay here again or come back to Jamaica
Stayed 4 nights in Jun 2025

8/10 Good

Jennifer Denise, Glendale

Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness
Hotel was Nice but Way Too many people smoking POT and I didn’t like that especially with kids running around.
Stayed 7 nights in May 2025

10/10 Excellent

Summer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and the staff are so friendly! The food was great, tons of choices at the buffet! Our family had an amazing time and I would definitely recommend and visit again!
Stayed 4 nights in Jun 2025

6/10 Okay

Darosjun

Traveled with family
Outdated. We chise this location based on reciews. We travel regularly, but this is a lower grade and much older Riu. Too many children running around and over the food. Stick with Aquarelle location. Shower glass has soap scum get a brilo or scouring pad to remove that! No room service! Balcony area very tiny. Food not the best.

6/10 Okay

Treniece

Traveled with family
Restaurant choices not great. No restaurants that was afult focused. Kids reaching over foods. Folks stretched out in reception area furniture. Stick with Aquarelle location!

6/10 Okay

Teja

Traveled with family
Beach furniture outdated and needs to be changed. Food not the best. No room service. Too many kids playing around the food

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness
Not the best food. Too many kids playing around the food. Have other areas for adults only to eat such as the other Riu family resorts. Beds hard.
Stayed 5 nights in Jun 2025

2/10 Terrible

Porsha

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The staff was horrible. Not friendly, not accommodating at all. Room had a shower curtain as a divider. Spiders in the bed. The tv didn’t work. Food was horrible. Emailed the wrong info about themed parties. Towels had a foul smell. I had to change my room. It was just not up to par.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ericka Nicole

Traveled with group, Traveled with family
Liked: Amenities
I enjoyed myself
Stayed 4 nights in Jun 2025