On the beach
Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Craft Park and Dunn's River Falls. Also, Dolphin Cove is within 3 miles (5 km) and Our Lady of Perpetual Help Roman Catholic Church is within 6 miles (10 km).
This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a children's pool and a waterslide, along with scuba diving.
Free WiFi, balconies
The 901 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Free minibar items, balconies, and free bottled water are also available.
Aug 6, 2021 by Online Reputation Manager
Dear Guest, Thank you for taking the time to review your stay with us. We are glad about your comment. However, we realized that you have rated us only with 1 out of 5 so we do not know what went wrong. We regret any possible inconvenience, and would like to learn more about the different instances where we failed. Please feel free to reach out to your Travelocity with any concerns so we can do a proper follow up. We hope to welcome you back to our property. Kind regards Hotel Riu Ocho Rios Online Reputation Manager
Jul 7, 2021 by Online Reputation Manager
Dear guest, Thank you for your review. Although we are glad you chose us, we are sorry to know your experience at our hotel was not what you were looking for. We would have liked to have been informed about your inconveniences in order to provide you with any assistance you may needed. We sincerely hope to have another opportunity to host you soon and improve your impressions. Cordially, Hotel Riu Ocho Rios Online Reputation Manager
Jun 29, 2021 by Online Reputation Manager
Dear Guest, Thank you for your stay at our hotel and your comments. We are very sorry to hear about the issues you encountered during your stay with us and disappointed if one of our guests leaves with less than first rate experience. On behalf of our entire team, please allow us to express our sincerest apologies. Please know, the service that you described is not typical for us. Here at Hotel Riu Ocho Rios, we continuously strive to meet your needs and expectations. Therefore, please rest assured that we take every complaint very seriously. We shall discuss this with our entire team in order to take the appropriate measures where necessary and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. Kind regards Hotel Riu Ocho Rios Online Reputation Manager
Jun 2, 2021 by Online Reputation Manager
Dear Guest, Thank you for taking the time out of your day to give us your feedback. We always strive to provide an exceptional experience to all our guests and it is always troubling to hear that we missed the mark. Please accept our sincere apologies for the inconvenience that has been caused, and how we handled this situation. We are very sorry that you had a negative experience with us as this is not our standard. Our guests are our number one priority and we try our best to help as much as we can, especially in situations like this. We will be sure to work with our team to avoid inconveniences like this in the future. It is our hope to have another opportunity to serve you in the future and show you what a true RIU experience looks like. Please receive our warmest regards, Hotel Riu Ocho Rios Online Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
RIU Ocho Rios All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At RIU Ocho Rios All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's pool, and a health club. Self parking is free. A complete renovation of RIU Ocho Rios All Inclusive was completed in September 2019. Smoking is allowed in designated areas at this 4-star Ocho Rios property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
RIU Ocho Rios All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann - Onsite family restaurant.
Kulinarium - This restaurant serves dinner only. Open daily.
Piacenza - This restaurant specializes in Italian cuisine. Open daily.
Mandalay - This restaurant specializes in Asian cuisine. Open daily.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, a health club, and a spa tub.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.