4.1 out of 5

"The property was beautiful. The room was comfortable. " More

By a verified traveler on Wed 23 Aug 2017

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Hotel Description

An all-inclusive stay in Montego Bay awaits you at Iberostar Rose Hall Beach All Inclusive. You'll be 4 km (2.5 mi) from Greenwood Great House and 4.6 km (2.9 mi) from Cinnamon Hill Golf Course. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 366 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Minibars provide refreshments, and room service is also available. Additionally, ceiling fans, safes, and hair dryers are available.

A day of pampering at SPA Sensations can include massages, facials, and body treatments along with access to the sauna and spa tub. The theme restaurant, Japanese Restaurant, is open for dinner. With 6 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite nightclub and free kids' club. Business travelers can take advantage of conference space, meeting rooms, and a business center. Other amenities include a fitness center, an outdoor tennis court, and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Montego Bay resort include Rose Hall Great House and The Shoppes at Rose Hall.

Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Rose Hall Beach All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
The property was beautiful. The room was comfortable.

Posted by on Aug 23, 2017

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3 out of 5
A bit disappointed because we were told we could use the sister facilities but it turned out we could not. False advertising.

Posted by , from wyncote on Jul 4, 2017

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2 out of 5

Go elsewhere

Pros: Staff were very friendly.
Cons: The rooms need to be gutted and updated. The lobby bathroom is nicer than the entire hotel room/bathroom.
Rooms had a strong musty odor and it would smack you in the face when coming from the outdoors. The bathroom was also in poor condition. The tub tiles had some mold and water damaged ceiling. I didn't bother complianing since I knew all the rooms were like that as I overheard other guests say the same. Drinks were left outside hotel room doors and stayed out there for at least 48 hours. I took it as a lesson learned to never stay there again and spent as much time as I could on the beach.

Posted by , from New York on Jun 11, 2017

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4 out of 5

Nice hotel for the price

We had a rocky start at this resort, however the assistant manager was very receptive and made our stay wonderful. Before booking this hotel, we did not know there was no hot tub on the property. We had to walk to the Suites property to use the hot tub and there is a cost associated with that so beware if you are looking for a property with a hot tub. Also, to my knowledge, there was no indoor pool at this property as pictured. Overall we had a very positive experience. The food, location and beach were all wonderful. The staff was excellent and we really enjoyed the entertainment every night. I would definitely stay at an Iberostar property again.

Posted by , from New York on May 31, 2017

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5 out of 5
Hotel staff was very friendly, amenities great for the price, pool and beach beautiful, and food was great!

Posted by on Apr 27, 2017

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4 out of 5

Great value

Pros: The staff was incredible. I wouldn't hesitate to return simply based on how they treated their guests. It was a very positive experience!
Location: Free shuttle to shopping from the hotel. We also used the spa next door at Rose Hall Suites.
We just returned from a week stay at Iberostar Rose Hall Beach. We have stayed at many all-inclusives (some more expensive than others) and they all have good and not so good features and Rose Hall Beach was no exception. The room was immaculate. Towels were replaced when the room was cleaned and also in the evening when the beds were turned down. That is a big plus which doesn't happen everywhere. The bed was a little too firm for me, but not unbearable. The pillows were also not super comfortable, just adequate. The food was okay. I really didn't care for much on the buffet but the selection was impressive. The Jambalaya restaurant was decent. They had excellent calamari and coconut shrimp. The steak from the steakhouse was overcooked, but it was still actually very good and they also had good desserts. The resort was completely booked while we were there and we were still able to find chairs by the pool for a family of 4 each day. The entertainment every evening was nice. I think the main thing you have to remember is that you are not paying for a 5 star resort. You are getting exactly what you should at the price you are paying. You have to be reasonable with your expectations. There is one area that definitely exceeded my expectations and that was the staff. I cannot express in this short review how incredible every staff member was. Outstanding!

Posted by , from Louisiana on Apr 21, 2017

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2 out of 5

Hotel Needs attention!

Pros: The oceanfront view. That's all.
Cons: See paragraph 1. Too much to list.
Location: Locals and sales personnel are seriously aggressive.
1st night, bathroom flooded. Could this have been seen before and not addressed? Relocated to another room, bedding was oil saturated (most likely from prior guests laying down without showering). Offered a choice of rooms for my review... same issue. Oily bedding. Now the shower/tub does not drain properly. Standing in 4"+ of grossness. Tired of complaining for fear of no resolution. 2nd day, at the pool. Mold lines the entrance steps, under the lip of the pool and some kind of muck floating on top of the water. Pavement extremely slippery, dangerous condition for the running children or feeble elderly. Never got into the pool again. Ocean view was great, with the exception of the 6:45am beach peddlers yelling EVERY morning. 3rd night, dinner at Tony's Steakhouse with apporx. 14+ of the neighboring cats living under or around the restaurant begging at your tableside. Really?

Posted by , from Chicago on Apr 16, 2017

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5 out of 5

Great place

Been to Jamaica 4 times but this was the first for the Iberostar. WOW!!!!! By far the best all inclusive for the price we have been to here. Friendly staff always wanting to please. Great beach, pool and food. Great entertainment. A wonderful way to relax and enjoy vacation. Will be going back next year for sure!!

Posted by on Apr 4, 2017

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3 out of 5

Wi-Fi disappointment. No resolution from staff.

Pros: I'm disappointed. No consistent Wi-Fi in the room as advertised and that is still irritating to me.
Cons: I'm disappointed. No consistent Wi-Fi in the room as advertised and that is still irritating to me.
Location: I'm disappointed. No consistent Wi-Fi in the room as advertised and that is still irritating to me.
This irritated me repeatedly. Everyday I would call customer service or the front desk to ask if there was anyway that they could fix the Wi-Fi in my room. They would tell me that they would work on it. I was disappointed in a resort of this high caliber not resolving this issue quickly. I spent 7 nights and no matter who I spoke with this was never resolved. Yes there was internet connection in other areas of the resort however they advertise that it's in the room. It might be in the room for 30 minutes or less after the router was reset. I am overwhelmingly disappointed.

Posted by , from Midwest USA. on Mar 24, 2017

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5 out of 5

WONDERFUL

Cons: strange noise in the room
Perfect experience ! Wonderful time! Nice people, good food, clean beaches !

Posted by on Mar 12, 2017

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About the Iberostar Rose Hall Beach All Inclusive

Location Rose Hall Beach Main Road, Montego Bay, Saint James 00000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Iberostar Rose Hall Beach All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Rose Hall Beach All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. Public spaces have WiFi for a fee. Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Iberostar Rose Hall Beach All Inclusive. Self parking is free.

  • 366 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 6 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis court
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (17.5 km / 10.9 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Rose Hall Beach All Inclusive offers 366 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Japanese Restaurant - This theme restaurant serves dinner only.

Main Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Cajun Restaurant - This restaurant specializes in African cuisine and serves dinner only.

Steak House - This restaurant serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

At the quality Iberostar Rose Hall Beach, entertainment fun is always guaranteed. The hotel had all its guests in mind when developing its leisure and entertainment programs. Children can enjoy themselves in the various clubs at the hotel, where they can play, learn and experience many adventures. For adults, there is room for relaxation and pampering in the spa and there are shows every night

For the youngest of the family
Lucy’s Club will be the favorite place for children aged 4 to 12 years. They’ll have lots of fun and learn as they read, paint or watch movies. These clubs are also a good way to meet and become friends with kids from around the world.

Entertainment for everybody
To put a nice finishing touch on the day at the Iberostar Rose Hall Beach hotel, the entertainment team has a programmed variety of shows. There is comedy, music, dance and shows for everyone to enjoy.

The 5-star Iberostar Rose Hall Beach hotel has excellent facilities for a variety of sports for the whole family to enjoy. The more adventurous will enjoy diving in the Jamaican waters or the opportunity to go parasailing: suspended in the air from a parachute, you sail for miles above the water while being pulled by a boat.

Complimentary Sports
At the Hotel guests can choose from a plentiful list of complimentary on-site sports, including tennis, gymnastics, water polo, aerobics, volleyball, table tennis, and dance lessons or water-sports such as snorkelling, kayaking, windsurfing, catamarans, and sailing. Non-motorised water-sports are free of charge for one hour per day per room. Guests may also access our top fitness room as well (open to adults 18 and older).

Water-sports with Additional Fee
Jamaica's crystal clear waters invite you to experience the exciting worlds of scuba diving or parasailing for a nominal fee.

  • Snorkeling on site
  • Golfing nearby
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

A very relaxing spa
The Iberostar Rose Hall Beach hotel wants its guests to have everything they need. For this, the hotel has a fully equipped spa where guests wanting to relax and unwind can receive a wide variety of massages and beauty treatments.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 5.61 (for 2 hours, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.