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4.3 out of 5

"An all in all i enjoy this property and this will be my return pricing next time in Sunny Jamaica " More

By a verified traveler on Tue 25 Feb 2020

Hotel Description

Adults-only beachfront property with 3 outdoor pools

On the beach

At this Runaway Bay property, you'll be within 6 miles (10 km) of Green Grotto Caves and 16 miles (25 km) of Dolphin Cove. Dunn's River Falls and Dunn's River Craft Park are within 16 miles (25 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 3 outdoor pools and perks like free WiFi.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 225 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include free minibar items, balconies or patios, and iPod docks.

Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Butler Service Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive ratings based on 45 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Everyone (24) Couples (14) Family (6) Other (1)
5 out of 5
An all in all i enjoy this property and this will be my return pricing next time in Sunny Jamaica

Posted by , from Baltimore on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Manager

Thank you for making it Jewel Paradise Cove Beach Resort and Spa. It is great to know that you thoroughly enjoyed us. This is amazing. We are anticipating your return visit for another enjoyable time with us. "With Service from the Heart"

1 out of 5
Don’t know what’s unique. They didn’t have a room for us! Shipped us to Dunn’s River!

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 28, 2020 by Manager

It is unfortunate that you were unable to have a great experience with us. We are hopeful that you had a great time at our sister property Jewel Dunn's River. We hope that you will get the chance to visit us again really soon. "With Service from the Heart"

3 out of 5
Multiple times the staff was rude. We had a large group and it seemed like the staff would not interact with most of us. With that said they did have many staff that were great. A bartender or two didn’t seem to have the time of day for most in our group. Restaurant staff had us waiting an additional hour one night and an hour and a half another night. That was very frustrating.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 16, 2020 by Manager

Thank you for choosing Jewel Paradise Cove and for sharing your feedback. It was our privilege to host you however, we do regret that we did not meet your expectations in some aspects of your stay. We make an intentional effort to ensure that we exceed our guest’s expectations. We have made a note of your comments and will investigate your concerns in an effort to take corrective action. Thank you for your feedback, we can only get better from them. "With Service from the Heart"

5 out of 5
I was very pleased with the property and the staff. The food was excellent and seasoned just right. Do not listen to negative reviews about the food not having enough salt or other minor nonsense. People expect perfection and there is no such thing. If they were proving services they would not be perfect either. The property is gorgeous, clean and safe. The hospitality of the staff is above and beyond. I would like to make mention of Lenea in the main restaurant, Denroy Stewart the security at the front, I may have Denroy's name incorrect; he also goes by the name Kerone, Oleary, Donavan, Shamor, Haldon, the young lady who cleaned our room, Rodcliff, these people all provided exceptional service. The entire staff was amazing. Please be sure to compensate these individuals and all your staff well, for their hard work and dedication. Customer service is not easy and people can be impossible. I plan to visit this resort on a regular basis and will highly recommend to anyone who plans on visiting Jamaica. All the water sports and drinks at the bar are included, with the exception of the wine. Two house wines are provided complimentary. Two tours are also complimentary. I travel all over the world and Jamaica is one of the best Islands to visit and Jewels just made my list of top resort in the Caribbean. My only recommendation to Jewels; please update gym equipment and ensure that they are in good working order, same goes for the television in the gym and spa equipment.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by Manager

The Management and Staff of Jewel Paradise Cove wish to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted to know that your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service. We perpetually endeavor to provide guests with the experience of a lifetime and the named associates mentioned will also be commended for their exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great vacation experience. "With Service from the Heart"

2 out of 5
I’ve stayed at several All Inclusive resorts on the island over the years & especially love/look forward to the food. I was expecting the same standards but was very disappointed. It appeared that the this resort used inexperienced cooks to prepare bland grilled and cooked traditional food. The staff was very friendly and did the best they could with what they had. Compared to other 4+ star resorts, this resorts buildings/rooms were old , dated & not up to the standards and properties I’m accustomed to. after seeing how highly rated this resort was I was VERY DISAPPOINTED. The beach is very small and reminded me more of a private residence than a luxury resort. To be fair, I spoke to several other guest who liked the & the food. I wouldn’t consider this a 4+ star resort, I’d give it 2 stars at best.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 22, 2019 by Manager

We are sorry to hear that you did not have the most positive experience during your visit to our resort. Thank you for sharing your feedback with us. We aim to provide quality service to our guests, and we are truly sad to know that we did not meet your expectations. Please know that we will share your valued feedback with our Management Team to address all your comments in your review. "With Service from the Heart"

5 out of 5
Everything was awesome. All staff were great and friendly we will definitely be back

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Manager

Thank you for making Jewel Paradise Cove your preferred vacation destination! We are thrilled you chose us as your Island Gem! Thank you again for your positive review and we look forward to hosting you again soon! “With Service from the Heart”

5 out of 5
The beach front & views are so beautiful. We really liked the friendliness & care from the staff. Really appreciate them! Would like for JPC to have more selections of authenticate Jamaican food.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 30, 2019 by Manager

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates. We look forward to seeing you soon. "With Service from the Heart"

4 out of 5
Everything you need in one resort. 2 quiet beaches, water sports, 3 pools, delicious food and attentive staff. The rooms are wonderful and the place has an air of relaxation and worry free. Food is ok even for non-spicy eaters. The beach is very small but great for relaxing with a drink and a good conversation. The food is plentiful and the evening shows not to miss!

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by Manager

This positive review is greatly appreciated, thank you so much for sharing. We are thrilled that your vacation here was a wonderful experience and are also delighted that our amazing and courteous team members did their best to make your vacation one to remember. We anticipate your return visit, and know that your next will be even better than the last. “With Service from the Heart”

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Aug 31, 2019 by Manager

Thank you for making Jewel Paradise Cove your desired vacation destination and for your FIVE STAR REVIEW!!! It was our pleasure hosting you! We cannot wait to welcome you back to our resort for another fabulous stay with us! “With Service from the Heart”

5 out of 5
We enjoyed our stay, the staff was awesome! The names that stuck out to us were Merric, who makes the best omelettes, Shantal the assistant manager for food services, captain DeWayne in water sports, Ryome in the coffee shop, Tishane at jade samurai, Stephanie the bar tender, Simoy and Tanya at the spa. The guys at jerk hut were also very nice, as were the security for the property. Everyone was always friendly and helpful.

Posted by on Aug 15, 2019

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About the Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Location Paradise Cove Drive, Runaway Bay, Saint Ann

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Airport transfers
  • Spa/beauty facilities and services

  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Golf included
  • Golf - number of holes 18
  • Golf - number of games per stay per guest included 0
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Tennis lessons included
  • All non-motorized water sports included

Property Features

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. A complete renovation of Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive was completed in 2015. Smoking is allowed in designated areas at this 4-star Runaway Bay property.

  • 225 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1999
  • Nightclub
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Room Amenities

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive offers 225 accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Aquamarina Beach Grill - Overlooking the ocean and pool, this restaurant specializes in American cuisine and serves lunch, dinner, and light fare.

Platinum - This restaurant specializes in Caribbean cuisine and serves dinner only.

Moonstone by Sophia - This restaurant specializes in Italian cuisine and serves dinner only.

Court Jesters Oven Pizza - This beachfront restaurant specializes in pizza and serves lunch, dinner, and light fare.

Coral Cafe - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Safari nearby
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Beach yoga on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Radiant Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Grey water recycling system
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Renewable energy source - solar
  • No gap period between guest stays

Hotel Names

  • Jewel Paradise Cove Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Resort All Inclusive Curio Hilton
  • Jewel Paradise Cove Curio Hilton Runaway Bay
  • Jewel Paradise Cove Adult Beach Runaway Bay
  • Hotel Jewel Paradise Cove Adult Beach Resort & Spa Runaway Bay
  • Runaway Bay Jewel Paradise Cove Adult Beach Resort & Spa Hotel
  • Hotel Jewel Paradise Cove Adult Beach Resort & Spa
  • Jewel Paradise Cove Adult Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Adult Beach Resort Runaway Bay
  • Jewel Paradise Cove Adult Beach Resort
  • Jewel Paradise Cove Adult Beach
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult &
  • Jewel Paradise Cove Adult Beach Resort All Inclusive
  • Jewel Paradise Cove Adult Beach All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach All Inclusive
  • Jewel Paradise Cove Adult Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach Resort All Inclusive
  • Jewel Paradise Cove Adult Beach All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach All Inclusive
  • Jewel Paradise Cove Adult Beach Resort Spa
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult Spa
  • Jewel Paradise Cove Adult Beach Resort Spa – All Inclusive
  • Jewel Paradise Cove Adult Beach Resort Spa
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult Spa

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.