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4.2 out of 5

"For the price there should have been a continental breakfast. " More

By a verified traveler on Sat 25 Sep 2021

Hotel Description

Hotel near United Center in Chicago

In entertainment district

Within a 15-minute walk of this Near West Side hotel, you'll find United Center and University of Illinois Chicago. UIC Pavilion and Skydeck Ledge are also within 2 miles (3 km).

Business services

A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and safes.

Standard Room, 1 Double Bed (Petite Suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$119* Per night/room Oct 11 - Oct 12

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds (Bunk Beds)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed (Full Size Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible (Full Size ADA Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Chicago West Loop ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Chicago West Loop

Everyone (8) Couples (1) Family (3)
5 out of 5
For the price there should have been a continental breakfast.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by front desk

Thank you for the feedback. We are in the works of getting more food and beverage options available at the hotel.

1 out of 5
Supposed to be non smoking but constant smell of Marijuana. Also rooms are too small. Not worth the price

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by FD

Thank you very much for your review of our property. I am sorry to see you did not fully enjoy your stay with us. We hope you are able to return soon to have a proper Hotel Chicago West Loop stay. Stay safe and be well!

5 out of 5

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 13, 2020 by AHilliker

Thank you so much for staying with us and leaving a 5-star review! We hope you are able to stay with us again in the future. Stay safe and be well!

4 out of 5
Too small and next to elevator. Otherwise okay. Staff very friendly and helpful.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 24, 2020 by Hotel Chicago West Loop Front Desk Team

Hello, Thank you for staying with us at Hotel Chicago West Loop and for providing us feedback about your stay. For the most part, it seems that you really enjoyed your stay with us. I understand from your comments that the elevator was a bit noisy and your room might've been a bit small. I want to extend my personal apology and to thank you for helping us improve our hotel and services. Our team is currently working to correct this issue. We pride ourselves on providing our guests with a wonderful experience and would welcome the opportunity to invite you back to enjoy our hotel once again!

5 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by Hotel Chicago West Loop Front Desk Team

Hello! Thank you for sharing your 5-Star rating. We at Hotel Chicago West Loop are pleased to hear that we were able to provide you with a clean, comfortable, and enjoyable stay. We hope to see you again, the next time your travel plans bring you to Chicago!

4 out of 5
Rooms were a bit smaller than I expected, but it’s a nice short walk to bars and the hockey arena! Checking in early was also a nice feature.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 19, 2019 by Hotel Chicago West Loop Front Desk Team

Thank you for sharing such amazing feedback from your stay. We are pleased to hear that we were able to provide you with a comfortable and enjoyable stay. We hope to see you again next time your travel plans bring you to Chicago!

5 out of 5
It's quiet. Safe. Convenient. I usually stay here.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by Ariel

Thank you for sharing such amazing feedback from your stay. We are pleased to hear that we were able to provide you with a comfortable and enjoyable stay. We hope to see you again next time your travel plans bring you to Chicago!

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Hotel Chicago West Loop Front Desk Team

Hello, Thank you for your recent review. We are glad you enjoyed your stay. We hope to welcome you back in the future. Kind Regards, Hotel Chicago West Loop

3 out of 5
Very cute, clean hotel close to Rush hospital. Bed was amazingly comfortable. The room was very small and the bathroom was tiny. I’m an average size 5’4 woman and barely fit in the shower!!!

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Ariel

I wanted to thank you for writing such a generous review about your previous stay at Hotel Chicago West Loop. We are glad you enjoyed your visit with us and appreciate your feedback. We are currently looking into fixing the issue that you experienced with the size of the shower. These reviews are what helps us ensure we are delivering outstanding service to all our guests. Many thanks from everyone at Hotel Chicago West Loop. We look forward to seeing you again soon.

5 out of 5

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Ariel

Thank you for the 5-Star Review! We look forward to seeing you soon!

About the Hotel Chicago West Loop

Location 1622 W Jackson Blvd, Chicago, IL 60612

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Chicago West Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Chicago hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Chicago Union Station (2.7 km / 1.7 mi)
  • Metro station: Illinois Medical District Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Chicago West Loop offers 116 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Secured self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Illinois Medical District
  • Chicago Illinois Medical District
  • Hotel Chicago Illinois Medical District
  • Hotel Loop
  • Hotel Chicago West Loop Hotel
  • Hotel Chicago West Loop Chicago
  • Hotel Chicago West Loop Hotel Chicago

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.