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DoubleTree by Hilton Chicago - Magnificent Mile

4-star property
300 E Ohio St, Chicago, IL 1-855-201-7819
4.3 out of 5
Excellent!
See all 39 travelocity Reviews

"Roomwas clean and in good condition. Viewwas wo derful and staff very nice. " More

By a verified traveler on Fri 04 Aug 2023

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Hotel Description

4-star hotel near Navy Pier

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Navy Pier and Millennium Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, poolside bar, and concierge services.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Oct 29 - Oct 30

Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Chicago - Magnificent Mile ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago - Magnificent Mile

Everyone (19) Couples (5) Family (14)
5 out of 5

Posted by on Sep 5, 2023

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Comment from Hotel Management

Sep 25, 2023 by DT

Greetings Hilda,Your outstanding review has truly brightened our day, and we’re delighted to have provided you with a memorable visit. You can always expect an unforgettable stay filled with world-class amenities and Magnificent Mile adventures when you walk through our front doors, and we eagerly await your return for another successful visit soon. We wish you all the best an hope to see you once again in the coming months. Until then!Warm regards,DoubleTree Mag Mile

5 out of 5
Roomwas clean and in good condition. Viewwas wo derful and staff very nice.

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 4, 2023 by DT

Dear Victoria,Greetings from Chicago! We’re thrilled to hear of your successful stay, and we thank you for taking the time to share your review. Our team takes great pride in providing our guests with a warm and welcoming environment, and they will be delighted by the positive impression they made on you. Our accommodations are designed with the guest experience in mind, and it was our pleasure to help you feel comfortable and relaxed. It would be a joy to be your Magnificent Mile host for years to come, and we eagerly await another opportunity to impress in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

1 out of 5
I had booked a room with 2 double beds. I was given a room with 1 king bed and a sofa bed. The sofa bed was terrible. The “ mattress “ was extremely uncomfortable. I was told that when we book through a third party, they can’t tell if we book a 2 double bed room or king. I had paid extra to book a room with 2 double beds. This “ miscommunication” between Travelocity and hotels should be addressed. Ruined our stay.

Posted by , from SAINT JOSEPH on Jun 30, 2023

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Comment from Hotel Management

Jul 3, 2023 by DT

Greetings HARPREET,We welcome and appreciate all feedback, and we thank you for taking the time to share yours. We regret that inconsistent communication led to frustration during your stay, and we invite you to reach out for any assistance we can offer in alleviating your concerns. We certainly understand how this disappointment could affect your visit, and we apologize that you weren't able to have the kind of DoubleTree experience that our guests typically enjoy. It would be a joy to demonstrate the hospitality for which we're known, and we encourage you to give us another opportunity to provide you with a relaxing and comfortable stay soon. We look forward to hearing from you soon.Warm regards,DoubleTree Mag Mile

5 out of 5
J

Posted by on Jun 29, 2023

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Comment from Hotel Management

Jun 30, 2023 by DT

Greetings Chris,Your perfect rating has us smiling from ear to ear, and we’re delighted to have provided you with a memorable stay. With all there is to see and do just steps away, it would be a pleasure to welcome you for another memorable stay in the coming months. You can always expect a warm welcome and genuine hospitality when you walk through our doors, and we eagerly await your return with open arms. Until then!Warm regards,DoubleTree Mag Mile

5 out of 5

Posted by on Apr 29, 2023

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Comment from Hotel Management

May 22, 2023 by DT

Dear Nancy,Thank you for your perfect review! We are thrilled to hear that you had an outstanding experience during your stay. Our goal is to provide exceptional service and create unforgettable moments for our guests, and it's wonderful to know that we succeeded. We truly appreciate your kind words and the recognition of our efforts. Your satisfaction is our utmost priority, and we can't wait to welcome you back to the Magnificent Mile for another perfect stay. Until then!Warm regards,DoubleTree Mag Mile

4 out of 5
Nice but rooms and furniture could be updated

Posted by , from Brooklyn on Feb 20, 2023

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Comment from Hotel Management

Feb 21, 2023 by DTC

Dear Christina,Greetings from Chicago! We appreciate the review and are elated to know that you had a memorable visit. We encourage you to try some of our other recently reimagined rooms, like our fitness or city view rooms, to find an aesthetic that works for you. We hope to see you next time you find yourself in downtown Chicago, and we invite you back for another worthwhile experience. There is always more to see!Warm regards,Double Tree Mag Mile

1 out of 5
Parking is a problem

Posted by , from Downey on Jan 5, 2023

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Comment from Hotel Management

Jan 7, 2023 by DTC

Dear Daniel,Greetings from Chicago. It was a pleasure to serve as your host and we appreciate you taking the time to share your review. It sounds like your visit may have coincided with a time when our garage reached full capacity and we apologize if that was the case. This is a very isolated occurrence and tends to happen on peak weekends like New Year’s Eve when we host significantly more drive-in traffic. We thank you once more and we look forward to shining our brightest the next time we see you.Warm regards,DoubleTree Mag Mile

5 out of 5
Everything was good specially Customer service

Posted by , from Downey on Jan 3, 2023

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Comment from Hotel Management

Jan 5, 2023 by DTC

Greetings Daniel,Reviews like yours melt our hearts and we thank you for taking the time to share. It was a joy to welcome you to the Windy City and we hope to see you again one day soon.Warm regards,DoubleTree Mag Mile

5 out of 5

Posted by on Dec 21, 2022

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5 out of 5
Staff is very professional and nice. Room is very clean.

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by DTC

Greetings Aaron,Our DoubleTree housekeeping team is the best in the city, and we are thrilled to learn that their efforts were quickly noticed. We thank you for taking the time to share your spectacular review and we encourage you to visit again just as soon as you can.Warm regards,DoubleTree Mag Mile

About the DoubleTree by Hilton Chicago - Magnificent Mile

Location 300 E Ohio St, Chicago, IL 60611

Renovations + Closures

The following facilities will be closed during January, February, March, April, December, and November:

  • Swimming pool

Property Features

DoubleTree by Hilton Chicago - Magnificent Mile offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton Chicago - Magnificent Mile. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 404 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1976
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Chicago - Magnificent Mile offers 404 accommodations with MP3 docking stations and safes. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

HotHouse - This restaurant serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available.

Made Market - This café serves breakfast, lunch, and light fare. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30–35 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Chicago Magnificent Mile
  • DoubleTree Hilton Chicago Magnificent Mile
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  • DoubleTree Hilton Magnificent Mile
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  • DoubleTree by Hilton Chicago - Magnificent Mile Chicago
  • DoubleTree by Hilton Chicago Magnificent Mile
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  • DoubleTree Hilton Magnificent Mile
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  • Chicago DoubleTree by Hilton Chicago - Magnificent Mile Hotel
  • Hotel DoubleTree by Hilton Chicago - Magnificent Mile
  • DoubleTree by Hilton Chicago - Magnificent Mile Chicago
  • DoubleTree by Hilton Chicago Magnificent Mile
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  • DoubleTree by Hilton Chicago - Magnificent Mile Chicago
  • DoubleTree by Hilton Chicago - Magnificent Mile Hotel Chicago

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.