4.2 out of 5

"Nice hotel and very friendly staff. I gave the hotel an ok due to the remodel going on otherwise it was a very enjoyable experience and very close to ... " More

By a verified traveler on Wed 22 Aug 2018

Enter dates to see availability

Hotel Description

3.5-star hotel near John Hancock Center

City center stay

Within a 10-minute walk of this Near North Side hotel, you'll find Tribune Tower and Wrigley Building. Chicago Water Tower and Navy Pier are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the 24-hour health club, bar/lounge, and rooftop terrace.

WiFi, cable TV

In addition to WiFi, the 443 guestrooms offer wired Internet and cable TV. Other amenities include room service, coffee/tea makers, and free local calls.

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$73 per night

Room, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Chicago - Magnificent Mile ratings based on 172 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago - Magnificent Mile

Everyone (34) Family (1)
4 out of 5
Rooms weren't exactly how they were described in the ad. Staff worked with us to make our stay pleasing.

Posted by on Dec 3, 2018

Was this review helpful to you?
2 out of 5

Posted by on Sep 17, 2018

Was this review helpful to you?
5 out of 5
Nice hotel and very friendly staff. I gave the hotel an ok due to the remodel going on otherwise it was a very enjoyable experience and very close to the shopping.

Posted by on Aug 22, 2018

Was this review helpful to you?
4 out of 5

Almost great.

Pros: Location
I was there for 4 nights. There's much construction going on, and the workout room was unavailable, but the room was just fine: clean and well-serviced, though the coffee and decaf weren't replenished. The staff was courteous and helpful and got me in early when I asked them to. (I asked for a late checkout too, but they only gave me till 12:30. I'd have liked a little more time, but I can't blame them for sticking to our actual agreement.) Great location. I'd definitely stay again.

Posted by on Aug 16, 2018

Was this review helpful to you?
2 out of 5

Not worth the money

Booked this hotel 6 months in advance. Upon arrival, my reservation was not found and had to wait for a second person to locate it while patrons arriving after us were helped first. Placed us on the 4th floor with a brick wall as a view. Bathroom had hairs on towels and toilet. Bathtub had a slow drain and was retaining water. No fan. Had to request towels twice. No card for privacy and house keeping knocked on the door twice at 8:30 in the morning. Would not stay here again. Way too overpriced for a brick wall as a view. Hotel is under construction so the pictures on the various websites are not representative of what is actually there. Refrigerator in room didn't even have an ice box section. Beds didn't have comforters and there were holes in the sheets. Comfortable pillows is all I can say.

Posted by on Aug 3, 2018

Was this review helpful to you?
3 out of 5
Room was newly renovated and was very clean, however when we got up in the morning to take showers the tub backed up with gunk during the first shower. We were in a hurry and did not have time to wait for the maintenance people to correct the situation. The hotel staff was very unapologetic about the situation.

Posted by , from pittsburgh, pa on Jul 29, 2018

Was this review helpful to you?
2 out of 5

Expected a nicer hotel for the cost we paid.

Not what I expected. Hot in the elevators, halls and lobby. Out of date and not much of a city view. Staff was friendly at front desk

Posted by on Jul 10, 2018

Was this review helpful to you?
1 out of 5
No thanks ....no thanks....rude manager and not accommodating

Posted by on Jul 4, 2018

Was this review helpful to you?
4 out of 5

Doormen were exceptionally helpful!

Cons: Open the lobby bar or get rid of it all together. It sits there and wastes space.
Location: You are in the middle of great restaurants and very close to shopping.
This was my first time staying at the DoubleTree Chicago - Mag Mile. The hotel overall was nice and the doormen were extremely helpful with our many questions - where certain restaurants were, grabbing us a taxi, etc. At checkout they offered to check our luggage while we did some last minute shopping. They were very attentive and I can't say enough about how helpful they were. I was disappointed that the lobby bar is permanently closed - especially since it is featured in the photos when you look up this hotel. Fortunately there is an attached restaurant that also had a bar. The bartender was friendly but the menu options were limited. The room was very clean and comfortable. Very spacious. I would stay here again.

Posted by , from Cleveland on Mar 19, 2018

Was this review helpful to you?
5 out of 5

Weekend trip

We stayed at The Hilton Doubletree for a quick weekend in Chicago. It was great. Close to many different things to do. The bell men were great helping get rides when needed. Clean. Comfortable.

Posted by , from missouri on Feb 17, 2018

Was this review helpful to you?

About the DoubleTree by Hilton Chicago - Magnificent Mile

Location 300 E Ohio St, Chicago, IL 60611

Property Features

DoubleTree by Hilton Chicago - Magnificent Mile offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Magnificent Mile. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton Chicago - Magnificent Mile was completed in August 2018.

  • 443 guestrooms or units
  • 26 levels
  • 7 conference rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.5 km / 18.3 mi)
  • Train station: Millennium Station (1.7 km / 1 mi)
  • Metro station: Grand Station (Red Line) (0.7 km / 0.5 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Chicago - Magnificent Mile offers 443 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hot House - Onsite restaurant. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Doubletree Hotel Chicago Magnificent offers an rooftop pool with city views. The pool is open from Labor Day through Memorial Day.

The Navy Pier, 5 blocks away, features carnival rides, bicycle rentals, children's activities, and boat excursions. The hotel offers a 24-hour fitness facility.

The recreational activities listed below are available on site or near the hotel; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 23 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 55 per night (in/out privileges)
  • Extended parking fee: USD 55.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Chicago Magnificent Mile
  • DoubleTree Hilton Chicago Magnificent Mile
  • DoubleTree Hilton Hotel Chicago Magnificent Mile
  • Hilton DoubleTree Chicago Magnificent Mile

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.