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4.7 out of 5

"It was a clean and updated place with all the necessities plus some extra creature comforts. " More

By a verified traveler on Thu 12 Dec 2019

Hotel Description

4.5-star luxury hotel near John Hancock Center, connected to a shopping center

In shopping district

At this Gold Coast hotel, you'll be well placed to visit State Street and Michigan Avenue, both within a 5-minute walk. John Hancock Center and Water Tower Place are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Limo/town car service, express check-out, and dry cleaning are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 247 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, rainfall showerheads, and free local calls. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$239* Per night/room Jul 18 - Jul 19

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Thompson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thompson Chicago ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thompson Chicago

Everyone (8) Couples (3) Family (2)
4 out of 5

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 4, 2021 by Thank You

Thank you for choosing Thompson Chicago as your stay destination. We look forward to seeing you again. Best, Thompson Chicago Front Desk

5 out of 5
It was a clean and updated place with all the necessities plus some extra creature comforts.

Posted by on Dec 12, 2019

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5 out of 5
Great location! Staff was friendly and great atmosphere!

Posted by on Oct 5, 2019

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3 out of 5
We didn't have a top sheet on our bed.. housekeeping ?

Posted by on Jul 21, 2019

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5 out of 5
This hotel is in a great location for discovering Chicago...so close to downtown plus it is in a great area! The service was wonderful, so helpful and pleasant. I would love to go back.

Posted by on Apr 15, 2019

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5 out of 5
our new favorite hotel in the gold coast! Everything about it was perfect. Hope to be back soon!

Posted by on Dec 10, 2018

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5 out of 5

Super nice!

Best value. Service is exceptional, rooms were beautiful. Always clean. Perfect area, lots of food options and in walking distance of the Magnificent Mile. Can’t beat the price for the level of service and amenities you get.

Posted by on Aug 18, 2018

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5 out of 5
Awesome hotel. Super friendly staff. Location was beautiful. Would stay there again and recommend.

Posted by on Jul 2, 2018

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5 out of 5

Weeekend in Chicago

Pros: Location, comfort, cleanliness
Location: We had dinner on the North side and went to a Cubs game
We were in Chicago for a Cubs game. The hotel was perfect!

Posted by , from illinois on Jul 2, 2018

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5 out of 5

Nice hotel!

Pros: I liked the location, staff, general atmosphere...loved the comfortable bed with duvet comforter and lots of comfortable pillows.
Location: It's on the corner of Rush and Bellevue in a beautiful area of Chicago. It's 3 blocks west of Michigan Avenue; 5 blocks from Water Tower Place.
This is a beautiful hotel in the heart of the city. It's in a beautiful location with restaurants, bars, Starbucks, Walgreens nearby. It's within walking distance to Michigan Avenue and the beautiful lake front. Easy access to city buses, too. The bed was very comfortable and the room very nice. Beautiful view from the 13th floor. As a woman traveling alone, I found this hotel very nice and felt safe. I will stay here again!

Posted by , from Houston, Texas on May 5, 2018

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Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Thompson Chicago. This 4.5-star Chicago hotel is smoke free.

  • 247 guestrooms or units
  • 22 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29.3 km / 18.2 mi)
  • Train station: Millennium Station (2.6 km / 1.6 mi)
  • Metro station: Clark-Division Station (0.5 km / 0.3 mi)

Room Amenities

Thompson Chicago offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Nico - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Thompson
  • Thompson Chicago
  • Thompson Hotel
  • Thompson Hotel Chicago
  • Thompson Chicago Hotel
  • Thompson Chicago Hotel
  • Thompson Chicago Chicago
  • Thompson Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.