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Cambria Hotel Chicago Loop - Theatre District

4-star property
32 West Randolph Street, Chicago, IL 1-855-201-7819
4.3 out of 5
Excellent!
See all 23 travelocity Reviews

"I enjoyed my stay and would stay again. " More

By a verified traveler on Fri 25 Jun 2021

Points Of Interest

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Hotel Description

4-star hotel near Millennium Park

In entertainment district

Within a 15-minute walk of this The Loop hotel, you'll find Millennium Park and Art Institute of Chicago. Willis Tower and Skydeck Ledge are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 199 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Dec 24 - Dec 25

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cambria Hotel Chicago Loop - Theatre District ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cambria Hotel Chicago Loop - Theatre District

Everyone (13) Family (3)
4 out of 5
I enjoyed my stay and would stay again.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 27, 2021 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jason Zgainer General Manager

5 out of 5

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 20, 2021 by GM

Thank you for the positive feedback!

5 out of 5
Close to all places we wanted to visit. Only thing is they don’t have their own parking garage/lot.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 15, 2020 by Management

Thank you for staying with us and your feed back , we hope to serve you again in near future .

5 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Mar 31, 2020 by JW

Thank you for your feedback.

5 out of 5
Convenient location, close to south shore line and train station. very helpful staff.

Posted by , from Canada on Feb 12, 2020

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Comment from Hotel Management

Mar 24, 2020 by Vj

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5 out of 5
The layout of the room was great. It was very clean. The location was perfect.

Posted by , from Lafayette on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Alec Operations Supervisor

Thank you for taking the time out of your day to fill out our online survey. We are happy to hear you enjoyed your stay with us hopefully on your next trip to Chicago you will stay with us again!

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by Alec Operations Supervisor

Thank you for taking the time out of your day to fill out our online survey. We are happy to hear you enjoyed your stay with us. Hopefully, on your next trip to Chicago, you will stay with us again!

4 out of 5
Interesting combination of classic and modern. Quiet in terms of noise from other rooms, but very susceptible to street noise (which, in Chicago, is all night long). Finding the room is a bit like investigating a rabbit warren. Bathroom quite large, but no tub, only shower--plenty of warm water available, but never really hot. Keurig in room, which is very nice; not enough K-cups and creamer, though, and no spoons or stir sticks. In-room climate control works well. Bed comfortable, plenty of pillows.

Posted by , from Des Moines on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by Alec Operations Supervisor

Thank you for taking the time out of your day to fill out our online survey. We are happy to hear you enjoyed your stay with us, hopefully on your next trip to Chicago you will stay with us again!

5 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Alec Operations Supervisor

Thank you for taking the time out of your day to fill out our online survey. We are happy to hear you enjoyed your stay with us. Hopefully on your next trip to Chicago you will stay with us again!

1 out of 5
Lobby on 9th floor, room on 7th floor. Generally a 15-30 minute wait to catch the elevator. They were most of the time out of service. 1 employee took us up the staff elevator which only went to the 9th floor and we had to walk stairs down to 7th floor. Complained to “manager” and he said he would look into situation and get back with me in 5 minutes that was 3:00 Saturday afternoon noon, still have not heard from “manager”. 2nd day we had no wash clothes. And no toilet paper. Missed the clause that some amenities where bring your own.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Alec Operations Supervisor

Thank you for taking the time out of your day to fill out our online survey. We apologize to hear your stay was not as enjoyable as you would've liked. Hopefully on your next trip to Chicago you will try us again.

About the Cambria Hotel Chicago Loop - Theatre District

Location 32 West Randolph Street, Chicago, IL 60601

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 2036 square feet (189 square meters) and includes conference space. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Cambria Hotel Chicago Loop - Theatre District. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 22 levels
  • 2036 sq ft of conference space
  • 189 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (0.7 km / 0.5 mi)
  • Metro station: Lake Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cambria Hotel Chicago Loop - Theatre District offers 199 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Intermission - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 38 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cambria Hotel Chicago Loop Theatre District
  • Cambria Hotel Loop Theatre District
  • Cambria Chicago Loop Theatre District
  • Cambria Loop Theatre District
  • Cambria Hotel Chicago Loop - Theatre District Hotel
  • Cambria Hotel Chicago Loop - Theatre District Chicago
  • Cambria Hotel Chicago Loop - Theatre District Hotel Chicago
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.