"It was a beautiful hotel over all but I was unhappy that the room service was so expensive and I couldn’t even buy a water " More
Beach, shopping nearby
At this The Loop hotel, you'll be well placed to visit Chicago Theatre and House of Blues Chicago, both steps away. Chicago Riverwalk and Grant Park are also within half a mile (1 km).
Dining options, 2 bars/lounges
This smoke-free hotel's 3 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 21 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.
Comfy beds, WiFi
The 560 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. TVs come with cable channels, and other amenities include WiFi and 24-hour room service. Housekeeping is available on request.
Oct 4, 2020 by Manager
Thank you for the nice compliments. I'm sorry about the higher pricing of room service, there can be additional delivery fees related to this service. With regards to the water, we do have water available for sale from the front desk, rooms service, or Raised bar. We hope to see you again soon and travel safe!
May 13, 2019 by Casey
We are glad you enjoyed our beds. Thank you for staying at the Renaissance Chicago!
The following facilities or services will be unavailable from December 11 2020 to April 30 2021 (dates subject to change):
The following facilities are closed on Monday and Tuesday:
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 10640 square feet (988 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Renaissance Chicago Downtown Hotel. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Renaissance Chicago Downtown Hotel offers 560 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Artist Studio - Onsite restaurant.
Staytion Market & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Raised Urban Rooftop Bar - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.