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5.0 out of 5

"I am originally from Chicago and I grew up in that area and I know that that is a landmark building it is beautiful the Rooftop s awesome it is a grea ... " More

By a verified traveler on Sun 22 Dec 2019

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Hotel Description

3.5-star Art Deco hotel near Museum of Contemporary Art

West Town stay

Your stay at this West Town hotel places you within 6 miles (10 km) of Museum of Contemporary Art and Art Institute of Chicago.

Poolside dining

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. You'll appreciate the seasonal outdoor pool, poolside bar, and laundry facilities.

Free WiFi, flat-screen TVs

The 89 soundproofed guestrooms offer free WiFi and room service. Thoughtful touches include free minibar items and bathrobes, while sitting areas and coffee/tea makers provide the conveniences of home. Change of towels is available on request.

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$213* Per night/room Jun 19 - Jun 20

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Robey ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Robey

Everyone (3) Family (1)
5 out of 5
I am originally from Chicago and I grew up in that area and I know that that is a landmark building it is beautiful the Rooftop s awesome it is a great place to visit and I highly recommend the Robey to anyone Division Chicago

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 26, 2019 by Will

Thank you so much for taking the time to write us such a great review. As a former resident we are happy to hear that you like what we have done with the hotel. We are located in such a great neighborhood, and it always feels good to know that we are contributing it positively. We hope you are able to make it back soon!

5 out of 5
Staff were friendly and helpful. Loved the room and amenities.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Will

We really appreciate you taking the time to write us such a great review. We take a lot of pride in the level of service our team is able to provide to our guests. Hope to see you again next time your travels bring you to Chicago!

5 out of 5

Posted by on Nov 18, 2018

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5 out of 5
In this old building you will find a greatly improved modern comfortable room. Remodeled in that era style the hotel has a good feel to it. Everyone that I dealt with was informative and friendly. I’ll be back again

Posted by on Nov 27, 2017

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5 out of 5

Great locatlon in Buck Town. Great restaurant.

Ver comfortable in the recent renovations of a beautiful hotel and restaurant. Highly recommend. In the center of great shopping and walkable restaurants.

Posted by , from Michigan on Apr 16, 2017

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 4 to May 7:

  • Swimming pool

Property Features

The Robey offers its guests a seasonal outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A meeting room and coworking spaces are available. Event space at this hotel measures 156 square feet (14 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Robey. You'll have access to the health club at a partner property. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 89 guestrooms or units
  • 13 levels
  • 2 buildings
  • 156 sq ft of conference space
  • 14 sq m of conference space
  • Built in 1929
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Clybourn Station (1.6 km / 1 mi)
  • Metro station: Damen Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Robey offers 89 air-conditioned accommodations with free minibar items and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Cafe Robey - This café specializes in American cuisine and serves breakfast, brunch, dinner, and light fare.

Up Room - Onsite cocktail bar. Open daily.

Cabana Club - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 24.65 per accommodation, per night
  • Resort fee: USD 21.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Nearby fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Robey Hotel Chicago
  • Robey Hotel
  • The Robey Hotel
  • The Robey Chicago
  • The Robey Hotel Chicago

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi is limited to 24 hours per day
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.