Skip to main content
Beginning of main content
 Chicago •1 Room
 Chicago • 1 Room
Book online or call 1-855-214-3079 Phone Number
Top Hotel

Sofitel Chicago Magnificent Mile

4.5-star property
20 E Chestnut St, Chicago, IL 1-855-201-7819

Enter dates to see availability

4.4 out of 5
Excellent!
See all 40 Travelocity Reviews

"Location was obviously exceptional and corner suite was perfect room for our visit to see our daughter given Covid had virtually everything closed up ... " More

By a verified traveler on Tue 26 Jan 2021

Points Of Interest

View all on Map

Hotel Description

4.5-star luxury hotel near Water Tower Place

Heart of Chicago

At this Near North Side hotel, you'll be well placed to visit Water Tower Place and John Hancock Center, both within a 5-minute walk. State Street and Chicago Water Tower are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a coffee shop, and a terrace are also offered.

Free WiFi, LCD TVs

The 415 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with digital channels, and other amenities include minibars and premium bedding.

Classic Room, 1 King Bed (Floors 6-10)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$189* Per night/room May 16 - May 17

Superior Room, 2 Double Beds (Floors 6-32)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Floors 11-21)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Corner (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel Chicago Magnificent Mile ratings based on 40 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (26) Couples (6) Family (9)
1 out of 5

Posted by on Feb 14, 2021

Was this review helpful to you?
4 out of 5
Location was obviously exceptional and corner suite was perfect room for our visit to see our daughter given Covid had virtually everything closed up in town. Did not care for how we were made to feel when our daughter came in to sit with us and eat a pizza. Also the way I was checked for room key was ridiculous and frankly insulting; I'm a 64 year old man not a 20 something kid.

Posted by on Jan 26, 2021

Was this review helpful to you?
3 out of 5
The toilet had urine on it. The front desk person gave us no info on check out times. Not friendly

Posted by , from Chicago on Dec 21, 2020

Was this review helpful to you?
5 out of 5
All around vibrant experience. Definitely would recommend to friends and family.

Posted by , from Washington DC on Nov 2, 2020

Was this review helpful to you?
4 out of 5
I did not like that I was charged a resort fee when the exercise area was closed, our room was not cleaned our entire stay.

Posted by , from Houston, TX on Oct 28, 2020

Was this review helpful to you?
4 out of 5

Posted by on Oct 3, 2020

Was this review helpful to you?
4 out of 5

Posted by on Sep 4, 2020

Was this review helpful to you?
5 out of 5

Posted by on Aug 2, 2020

Was this review helpful to you?
5 out of 5

Posted by on Jun 14, 2020

Was this review helpful to you?
4 out of 5
Location was EXCELLENT!! And staff was wonderful and incredibly welcoming

Posted by on Mar 12, 2020

Was this review helpful to you?

About the Sofitel Chicago Magnificent Mile

Location 20 E Chestnut St, Chicago, IL 60611

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

  • 415 guestrooms or units
  • 32 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29 km / 18 mi)
  • Train station: Millennium Station (2.3 km / 1.4 mi)
  • Metro station: Chicago Station (Red Line) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Chicago Magnificent Mile offers 415 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in April 2018.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Sofitel Chicago Magnificent Mile has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 31 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per night
  • Resort fee: USD 23.48 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25.00 and USD 40.00 per person (approximately)
  • Valet parking fee: USD 76.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Chicago Magnificent Mile Chicago
  • Sofitel Chicago Magnificent Mile Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
url importing http://www.travelocity.com/Chicago-Hotels-Sofitel-Chicago-Magnificent-Mile.h864219-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Sofitel-Chicago-Magnificent-Mile.h864219-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Chicago-Hotels-Sofitel-Chicago-Magnificent-Mile.h864219-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.