4.7 out of 5

"Love Sofitel but room clerk at check out was totally unconcerned about a major problem we had. " More

By a verified traveler on Tue 29 Aug 2017

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Hotel Description

A luxury stay in the heart of Chicago awaits you at Sofitel Chicago Magnificent Mile, a recipient of the prestigious Travel & Leisure 500 award in 2013. Within just a 10-minute stroll, you'll find popular attractions like John Hancock Center and Chicago Water Tower. Highlights at this romantic hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy free WiFi, LCD TVs, and separate bathtubs and showers, featured in all 415 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and designer toiletries are nice touches to enhance your stay. Coffee/tea makers, free weekday newspapers, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a 24-hour business center, limo/town car service, and a library. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Within a 15-minute walk of this 4.5-star Near North Side hotel, attractions include Tribune Tower and Wrigley Building.

Classic Room, 1 King Bed (Floors 6-10)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133 per night

Luxury Room, 1 King Bed, City View (Floors 22-32)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Floors 11-21)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Corner (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Double Beds (2 Full Size Beds Floors 6-32)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sofitel Chicago Magnificent Mile ratings based on 51 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Love Sofitel but room clerk at check out was totally unconcerned about a major problem we had.

Posted by on Aug 29, 2017

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4 out of 5

Great Hotel

Great hotel, centrally located. Fantastic hotel, great staff. If driving to the Sofitel be prepared for expensive valet parking, best to self park right next door.

Posted by , from Massachusetts on Jul 5, 2017

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5 out of 5

Stay at the Sofitel when in Chicago

Pros: Location and the facilities, comfortable and very clean
Cons: It is perfect
Location: Easy to get to Wrigley Field via the red line. It is close to Michigan ave, good shopping, and fine dining in all directions
The Sofitel in Chicago is perfectly located to the famous Eatily, fine dinning, shopping and only 2 blocks from the red line that can take you where you want to go like Wrigley Field. We stay there when we are in Chicago

Posted by , from Florida on Apr 13, 2017

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5 out of 5

Very nice hotel.

We have stayed in Sofitel in both Philly and Chicago. It is always deightful. One complaint is that for a Francophile style hotel, the coffee in the room and offered for breakfast is weak and tasteless! Also the faucet in room 2104 in Chicago was hard to manage and the water temp was difficult to maintain. Probably a quick fix? Thanks!

Posted by on Mar 13, 2017

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5 out of 5

Nice view of John Hancock building

Everyone was so kind and polite. They really have the sense ingrained in everyone to be sure that each and every interaction with guests is a positive one.

Posted by on Dec 6, 2016

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4 out of 5

Close to everything

Good location ,near to bars and restaurants . Friendly staff beautiful rooms .

Posted by on Nov 29, 2016

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Comment from Hotel Management

Dec 2, 2016 by Marie Trani - Guest Experience Manager

Thank you very much for you review! And we thank you for complimenting our location, staff and rooms. We look forward to your next stay.

5 out of 5
Excellent staff, very helpful and kind. Location and room were great. Thanks for a lovely stay.

Posted by on Aug 24, 2016

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5 out of 5

So comfortable...

Pros: Beds
Cons: Nothing
Location: Shopping, restaurants, beach
This was a quick get-a-way for my wife an I. You really feel as if you are out-of-town. The staff was very attentive and gracious. Beds are very comfortable and the location is very convenient for anything you want to do. Can't wait for my following stay

Posted by , from Carol Stream, IL on Aug 15, 2016

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4 out of 5
Beautiful hotel. Great location. Staff friendly & professional.

Posted by on Apr 26, 2016

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5 out of 5

Wonderful Stay!

Pros: Close to so many attractions, clean, great security, nice fitness room and the room we stayed in was one of the best hotel room we've ever seen.
Cons: Nothing- had a great time!
Location: We found a great soup place for lunch, played ping pong in a bar that was in below ground, and a had a drink in the Signature Room at night.
Excellent staff- everyone was very helpful and quick to answer any questions we had. The room was very clean and had a great view of the city. The bar and lounge were very nice and a great place to get some good food and watch football games. My wife and I were able to walk every where we needed to go and avoided paying taxi fees despite the frigid temperatures.

Posted by , from Wisconsin on Jan 19, 2016

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About the Sofitel Chicago Magnificent Mile

Location 20 E Chestnut St, Chicago, IL 60611

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Public spaces have free WiFi. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

  • 415 guestrooms or units
  • 32 levels
  • 2 conference rooms
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.9 km / 18 mi)
  • Train station: Chicago Western Avenue Station (5.7 km / 3.5 mi)
  • Metro station: Grand Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Chicago Magnificent Mile offers 415 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Sofitel Chicago Magnificent Mile has a restaurant on site.

24-hour room service is available.

Nearby Activities

The 24-hour fitness center at Sofitel Chicago Magnificent Mile offers treadmills, stationary bicycles, free weights, and weight-training machines. Guests also receive discounted access to a nearby health club providing an indoor lap pool, basketball court, indoor running track, and fitness classes.

The hotel is 5 blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, a half-mile away, is popular for sunbathing and swimming in the summer. Within 5 miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of $1 prior to your arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night

The resort fee includes:

  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25.00 and USD 40.00 per person (approximately)
  • Valet parking fee: USD 72.00 per day (in/out privileges)
  • Pet deposit: USD 200.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Sofitel Chicago Magnificent Mile is listed in the 2013 Travel + Leisure 500.