4.7 out of 5

"Be very careful as they charge you a $125 security deposit (it was not in the fine print). Please figure the city tax of 20% too. Hotel staff did not ... " More

By a verified traveler on Mon 25 Jun 2018

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Navy Pier

City center stay

Your stay at this Near North Side hotel places you within 2 miles (3 km) of Navy Pier and Millennium Park. Art Institute of Chicago and Willis Tower are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and limo/town car service are also on offer.

Free WiFi, LCD TVs

Along with free WiFi, the 415 guestrooms offer 24-hour room service and LCD TVs. Minibars, premium bedding, and separate bathtubs and showers are also available.

Classic Room (Floors 6-10)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96 per night

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (Floors 11-21)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Corner (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel Chicago Magnificent Mile ratings based on 65 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (29) Couples (1)
5 out of 5
Excellent hotel and great location. Every interaction with the staff was met with kindness and patience. The concierge, Verne, went above and beyond to assure that our stay was comfy and special.

Posted by on Jan 11, 2019

Was this review helpful to you?
5 out of 5
Fantastic Location beautiful place and energy! The staff is very special I took my 9 year old daughter to Chicago they treated her like a princess and family xoxo Larissa

Posted by on Jan 7, 2019

Was this review helpful to you?
5 out of 5

Posted by on Dec 29, 2018

Was this review helpful to you?
2 out of 5
the hotel staff is not welcoming at all. The location is ok, not on Mic

Posted by on Dec 27, 2018

Was this review helpful to you?
5 out of 5
Really nice ambiance, clean, excellent location. Only issue was it took 40 minutes for our car to be returned from the valet.

Posted by on Dec 10, 2018

Was this review helpful to you?
5 out of 5
Great location, the room was very comfortable and the view was great.

Posted by on Oct 20, 2018

Was this review helpful to you?
Comment from Hotel Management

Oct 23, 2018 by Volkan Pakis

Thank you very much for your feedback. We look forward to welcoming you back.

5 out of 5
Awesome hotel! I will definitely stay there again!

Posted by on Oct 15, 2018

Was this review helpful to you?
4 out of 5
Be very careful as they charge you a $125 security deposit (it was not in the fine print). Please figure the city tax of 20% too. Hotel staff did not tell me what floor I was one and how to use the elevator (had to use the room key and the choose your floor). Overall the hotel itself was very nice.

Posted by on Jun 25, 2018

Was this review helpful to you?
5 out of 5

Loved it all!

Hotel staff very nice and rooms were perfect for our needs.

Posted by , from texas on Apr 23, 2018

Was this review helpful to you?
5 out of 5
Weekend getaway to Chicago and enjoyed our stay at the Sofitel Hotel! Our room was better than expected! Beautiful view of the city, delicious room service and comfortable bed!

Posted by , from Atlanta on Mar 20, 2018

Was this review helpful to you?

About the Sofitel Chicago Magnificent Mile

Location 20 E Chestnut St, Chicago, IL 60611

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Sofitel Chicago Magnificent Mile. For a fee, parking is available. This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.9 km / 18 mi)
  • Train station: Millennium Station (1.9 km / 1.2 mi)
  • Metro station: Chicago Station (Red Line) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Chicago Magnificent Mile offers 415 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in April 2018.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Sofitel Chicago Magnificent Mile has a restaurant on site.

24-hour room service is available.

Nearby Activities

The 24-hour fitness center at Sofitel Chicago Magnificent Mile offers treadmills, stationary bicycles, free weights, and weight-training machines. Guests also receive discounted access to a nearby health club providing an indoor lap pool, basketball court, indoor running track, and fitness classes.

The hotel is 5 blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, a half-mile away, is popular for sunbathing and swimming in the summer. Within 5 miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of $1 prior to your arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per night
  • Resort fee: USD 17.61 per accommodation, per night

The resort fee includes:

  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25.00 and USD 40.00 per person (approximately)
  • Valet parking fee: USD 72.00 per day (in/out privileges)
  • Pet deposit: USD 200.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.