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Waldorf Astoria Chicago

5-star property
11 E. Walton Street, Chicago, IL 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 10 Travelocity Reviews

"The Waldorf was an amazing experience for our entire family. Top of the line. We will definitely be back! " More

By a verified traveler on Sun 07 Jul 2019

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Hotel Description

5-star luxury hotel near John Hancock Center, connected to a shopping center

City center retreat

At this Near North Side hotel, you'll be well placed to visit State Street and Michigan Avenue, both within a 5-minute walk. John Hancock Center and Water Tower Place are also within half a mile (1 km).

Award-winning

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 9 conference rooms, business center, and airport shuttle. Enjoy the fitness center and perks like free WiFi and a free area shuttle.

Free Internet, soaking tubs

The 215 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with cable channels, and other amenities include deep soaking bathtubs and iPod docks.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$350* Per night/room Mar 11 - Mar 12

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (One Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waldorf Astoria Chicago ratings based on 10 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waldorf Astoria Chicago

Everyone (8) Family (1)
5 out of 5

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 10, 2020 by Waldorf Astoria Chicago

Thanks for the great rating.

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 10, 2019 by RJ

Indeed we are happy you enjoyed your stay. Thank you for choosing the Waldorf Astoria Chicago

5 out of 5
The Waldorf was an amazing experience for our entire family. Top of the line. We will definitely be back!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by RJ

Excellent, I am so happy you and the entire family enjoyed your stay at The Waldorf Astoria Chicago.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 28, 2019 by RJ

Excellent I am so excited you enjoyed your stay at the Waldorf Astoria Chicago and Thank you.

5 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 12, 2019 by Waldorf Astoria Chicago Management

Thank you for staying with us and your kind review!

5 out of 5
Great location. Staff was awesome. Easy to commute to and from. Close to all the great shopping and restaurants.

Posted by on Sep 25, 2018

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Comment from Hotel Management

Sep 27, 2018 by Guest Services

Thank you for taking the time to write a review of your stay. We appreciate the feedback and look forward to welcome you back soon.

5 out of 5

High quality everything!

The Waldorf is high class and quality from the minute you step in and are greeted, to the beautiful, comfortable, spacious rooms with all the amenities, including a Nespresso machine. We loved our stay there, and the staff were first class!

Posted by , from Minneapolis on May 17, 2017

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5 out of 5

I would come back to stay in a minute!

Pros: The location and cleanliness .
Cons: A shuttle from OHare and Midway. More than one hotel car.
Location: Gibson's steak house is a must during your stay. Sara our server, could not of been any better. The mile is always a good time.
From the minute that we arrived the staff was extremely helpful and courteous. Always willing to help where it was needed. I would suggest to them only one thing, the person talking orders for room service, needed to be more knowledgeable.

Posted by , from Omaha, NE on Jan 11, 2016

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Comment from Hotel Management

Feb 6, 2016 by Waldorf Astoria Chicago

Dear Ann, Thank you so much for sharing your feedback of your most recent visit with us. I am delighted to read that our service team was helpful and courteous throughout your stay.I regret to learn, however, of you experience with our In Room Dining Coordinator. Our leaders will ensure all of our team members are fully prepared to better assist all of our guests. I am thrilled to read that you would like to visit with us again in the future. We will look forward to your return. Kind regards, Marlene Poynder General Manager

5 out of 5

This hotel was wonderful

Pros: Close restaurants, Free Internet, Quiet, house car, conceirge
Cons: lighting
This is an oasis of comfort and serenity in the middle of Chicago. The hotel is located in the Gold Coast area just north of downtown and is surrounded by great shopping and dining. From the moment you enter the driveway, the business of the city seems to fall away. The staff are absolutely wonderful and are as attentive as any I've come across. I've stayed in a lot of great places in my life, and many hotels in Chicago, and they all fall short of the Waldorf. The spa was great, the bar is cozy and the rooms are unbelievable. The concierge did not hesitate when we asked for reservations at some popular places and the house car was a very nice perk that most hotels cannot replicate. Joe the driver was very accommodating and helpful. My only complaint is the lighting system in the rooms - hard to figure out and when it's dark the labels are not back-lit and it's difficult to know what lights are coming on. However, this is a very minor inconvenience. We had a fireplace in our room that was a very welcome touch in the middle of winter. The bathrooms are huge and the overall decorating is understated elegance. All in all, this was a nearly perfect experience.

Posted by , from Iowa on Feb 28, 2013

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About the Waldorf Astoria Chicago

Location 11 E. Walton Street, Chicago, IL 60611

Property Features

Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 7914 square feet (735 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 2 mi is available. For a fee, parking is available. This 5-star Chicago hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 19 levels
  • 7914 sq ft of conference space
  • 735 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29.1 km / 18.1 mi)
  • Train station: Millennium Station (2.4 km / 1.5 mi)
  • Metro station: Chicago Station (Red Line) (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 2 mi; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Waldorf Astoria Chicago offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Waldorf Astoria Chicago has a restaurant on site.

Patisserie - This café specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open select days.

  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Massages on beach
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 30 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 77 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Waldorf Astoria
  • Waldorf Astoria Chicago
  • Waldorf Astoria Hotel Chicago
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Chicago
  • Waldorf Astoria Chicago Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Waldorf Astoria Chicago is listed in the 2012 Condé Nast Traveler Top 100 List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.