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The St. Clair Hotel – Magnificent Mile

2.5-star property
162 East Ontario Street, Chicago, IL 1-855-201-7819
3.7 out of 5
Good!
See all 47 travelocity Reviews

"Enjoyed the room very much. Only issue was it was right next to the elevator...lots of noisy disrespectful people at all hours. Not the hotels fault. ... " More

By a verified traveler on Tue 30 Nov 2021

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Hotel Description

Hotel near Grant Park in Chicago

Close to the beach

Your stay at this Near North Side hotel places you within 2 miles (3 km) of Grant Park and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, luggage storage, and a safe deposit box are available at this hotel. Laundry facilities and concierge services are also provided.

Free WiFi, flat-screen TVs

The 208 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free local calls. Hair dryers, safes, and showers are also available. Housekeeping is available once per stay.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Jan 2 - Jan 3

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds (Smoke Free)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The St. Clair Hotel – Magnificent Mile ratings based on 47 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The St. Clair Hotel – Magnificent Mile

Everyone (16) Couples (8) Family (21)
5 out of 5
Good location

Posted by , from Bartlett on Dec 1, 2021

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Comment from Hotel Management

Dec 2, 2021 by NickB

Thanks for staying with us. We appreciate your feedback

4 out of 5
Enjoyed the room very much. Only issue was it was right next to the elevator...lots of noisy disrespectful people at all hours. Not the hotels fault...

Posted by on Nov 30, 2021

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Comment from Hotel Management

Nov 30, 2021 by NickB

Thanks for staying with us. we'll work hard to fix the issue you experienced. Also, thanks for letting us know

5 out of 5
Very compact and clean

Posted by , from EAU CLAIRE on Sep 27, 2021

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5 out of 5
It was close to all our attractions

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 20, 2021 by Bryan

You rock!

5 out of 5
Great location, near everything. The staff was really nice and friendly the whole time

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 23, 2021 by Bryan

You rock!

2 out of 5
4 star??? No way! Reminded me of dorm rooms.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Nick

We apologize for the inconvenience of your stay

3 out of 5
Instead of getting 1 room with double beds like I had reserved, I got 2 smaller rooms with 1 bed. I was still charged for an extra adult as well.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 9, 2021 by Nick

We apologize for the inconvenience during your stay

2 out of 5
Room had not been cleaned when we got there. No toilet paper had to call twice for it and when we got back to our room was on the door handle and room was never cleaned the 3 days we were there. Also had to go down to front desk twice to get bath towels. And key cards would not work, had to have them rescan twice.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Aug 9, 2021 by Nick

We apologize for the inconvenience during your stay

5 out of 5

Posted by on Jul 27, 2021

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1 out of 5
My guaranteed reservations was cancelled at 3:30pm via email.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Aug 9, 2021 by Nick

We apologize for the inconvenience during your stay

About the The St. Clair Hotel – Magnificent Mile

Location 162 East Ontario Street, Chicago, IL 60611

Property Features

The St. Clair Hotel – Magnificent Mile offers its guests concierge services, laundry facilities, and a front desk safe. Public spaces have free WiFi and wired Internet. This Chicago hotel is smoke free.

  • 208 guestrooms or units
  • 15 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Millennium Station (1.7 km / 1.1 mi)
  • Metro station: Grand Station (Red Line) (0.6 km / 0.4 mi)

Room Amenities

The St. Clair Hotel – Magnificent Mile offers 208 accommodations with safes and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers. This Chicago hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Downtown Magnificent Mile Hotel
  • St. Clair Hotel Magnificent Mile Chicago
  • Red Roof Inn Hotel Chicago Downtown Magnificent Mile
  • Red Roof Hotel Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
  • Red Roof Inn Chicago
  • St. Clair Hotel Chicago
  • St. Clair Hotel Magnificent Mile
  • St. Clair Magnificent Mile Chicago
  • St. Clair Magnificent Mile
  • St Clair Magnificent Mile
  • The St. Clair Hotel – Magnificent Mile Hotel
  • The St. Clair Hotel – Magnificent Mile Chicago
  • The St. Clair Hotel – Magnificent Mile Hotel Chicago

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.