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The St. Clair Hotel – Magnificent Mile

2.5-star property
162 East Ontario Street, Chicago, IL 1-855-201-7819

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3.5 out of 5
See all 26 Travelocity Reviews

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Hotel Description

Hotel near Grant Park in Chicago

In Chicago

Your stay at this Near North Side hotel places you within 2 miles (3 km) of Grant Park and Navy Pier. Millennium Park and Art Institute of Chicago are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and valet parking. Luggage storage is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

The 208 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free local calls. Other amenities include hair dryers, safes, and showers.

Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke-Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$150* Per night/room Oct 31 - Nov 1

Deluxe Room, 2 Double Beds (Smoke-Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Smoke-Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elite Room, Multiple Beds (Smoke-Free)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke-Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Smoke-Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The St. Clair Hotel – Magnificent Mile ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The St. Clair Hotel – Magnificent Mile

Everyone (9) Couples (5) Family (12)
5 out of 5
Came in late and staff accommodated me quickly in check in including providing me with water when I said I was thirsty.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Bruce

Thank you very much for your "5 out of 5" review! Until next time, safe travels.

5 out of 5
The beds are amazing. Everything is modern and very clean. Rooms are smaller but that makes it nicer,,,

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Bruce

Thank you very much for your "5 out of 5" review! We are delighted that you had a great stay and appreciate the shout out for our brand new Love Your Linens bedding. Until next time, safe travels.

4 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Bruce

Thank you for your positive rating.

4 out of 5
I like the updates they have made. Everything is more modern. However, the rooms are very,very small. Two very small elevators, that you have to wait awhile for if there’s a lot of people. It’s a great location to shopping. Overall, I’d go back again.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Bruce

Thank you Terrance for your positive and informative review. Yes, our standard rooms are a bit “cozy,” but we do offer Superior King and Deluxe Double rooms that are not only larger, but also feature a mini-fridge and microwave. For a special treat, consider our Elite Windy City King King rooms. In addition to two king beds, the mini-fridge and microwave, these rooms feature a local-content snack box, souvenir picture frame, and more. Thank you for choosing The St. Clair Hotel.

5 out of 5
Did not like the fact that there was no where to park without paying and there was no breakfast

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Bruce

Thank you very much for your "5 out of 5 review! Yes, our excellent location does come with a drawback - parking is scarce and consequently expensive. Our valet service does include in and out privileges and you can leave your vehicle in the garage until 5 pm on the day of departure with no extra charge. Thank you for choosing The St. Clair Hotel.

1 out of 5
Rooms were small. No room to sit in our room. Felt like I was crammed

Posted by on Aug 31, 2019

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Comment from Hotel Management

Aug 31, 2019 by Bruce

Thank you for taking the time to write a review. Yes, our standard rooms are a bit “cozy,” but we do offer Superior King and Deluxe Double rooms that are not only larger, but also feature a mini-fridge and microwave. For a special treat, consider our Elite Windy City King King rooms. In addition to two king beds, the mini-fridge and microwave, these rooms feature a local-content snack box, souvenir picture frame, and more. Thank you for choosing The St. Clair Hotel.

4 out of 5
I liked the room and This hotel has a localization excelent , that is all

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 23, 2019 by Bruce

Thank you for the positive review.

3 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Bruce

Thank you for taking the time to give us a rating. We appreciate the feedback.

2 out of 5
I have met rude people before but none quite as rude as Janine..she wouldnt allow me to complete a sentence when all I wanted was to know how long before our room would be available. My son and I thought we might walk a bit but she made it clear that if we wernt there when the room was ready we would move to the back of the line. The lobby was full of very unhappy people....I must say I was surprised to find nothing but two beds..and a tv on the wall.it was like a very poorly furnished dorm room. A better discription of the room would have been appreciated. There really was nothing that would make me stay there again,even if the room was free.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 10, 2019 by Bruce

Thank you for taking the time to write a review. I'm sorry that you weren't completely satisfied with your stay and I will be sure to share your review with Jeanine and her manager. Thank you for sharing your concerns.

1 out of 5
The manager lied over email about crib before booking and when we requested a crib upon check-in he said there are no cribs available and only pack and play available. The pack and play that was send was also broken. When I requested for another, Inever got during my 4 days stay. They don't care actually.Hotel manager really didn't care when I complained about telling me over email that they provide crib and in reality they don't have any. The room are too small. Don't get deceived by doctored pics. There is no space to walk in room. Bathroom is too small. The manager may say room are ''cozy' but don't believe him. Rooms are awful. No bottled water. Lobby is small. Hallways are tiny. Elevator are tiny and you will spend lot of time waiting for elevator. The price is not justified for the small rooms and amenities. I was charged 200+ for Superior king room but there was nothing superior about room.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Bruce

Thank you for taking the time to write a review. I'm sorry that you weren't completely satisfied with your stay and appreciate you bringing your concerns to my attention. Your feedback is very helpful and we will work to improve our messaging regarding our available amenities. Thank you for choosing The St. Clair Hotel.

About the The St. Clair Hotel – Magnificent Mile

Location 162 East Ontario Street, Chicago, IL 60611

Property Features

The St. Clair Hotel – Magnificent Mile offers its guests concierge services, laundry facilities, and an elevator. Public spaces have free WiFi. Parking is available for a fee. This Chicago hotel is smoke free.

  • 208 guestrooms or units
  • 15 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (21.4 km / 13.3 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The St. Clair Hotel – Magnificent Mile offers 208 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is 21

Special check-in instructions:

This property allows guests 18 or over to check in with valid military ID. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Government-issued photo identification and a credit card deposit are required at check-in for incidental charges. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 58.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • The St. Clair Hotel – Magnificent Mile Hotel Chicago
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.