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Hotel Saint Clair- Magnificent Mile

2.5-star property
162 East Ontario Street, Chicago, IL 1-855-201-7819
4.0 out of 5
Very good!
See all 33 travelocity Reviews

"The location and the staff were great. " More

By a verified traveler on Fri 11 Nov 2022

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Hotel Description

4-star Art Deco hotel near Millennium Park

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Millennium Park and Grant Park. Cloud Gate and Navy Pier are also within 2 miles (3 km).

Renovated in 2022

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. WiFi in public areas is free. Valet parking, a coffee shop, and a snack bar/deli are also offered.

Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Jan 1 - Jan 2

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds (Smoke Free)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Saint Clair- Magnificent Mile ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Saint Clair- Magnificent Mile

Everyone (14) Couples (4) Family (8)
4 out of 5
The location and the staff were great.

Posted by on Nov 11, 2022

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Comment from Hotel Management

Nov 14, 2022 by Customer Care Team

Dear Sandra, thank you for reviewing your stay at Hotel Saint Clair - Magnificent Mile. We are glad to learn that our convenient location worked out perfectly for you, allowing you to truly enjoy what the city offers, along with excellent customer service. We were delighted to host you and would be more than happy to serve you again on your next trip!Warm regards,Guest Experience Team

2 out of 5
Noisy and very aloof staff other then bartender.

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 17, 2022 by Customer Care Team

Dear Alan, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. We apologize for the noise concerns, and we are sorry to learn that our staff members could not offer you a satisfying visit. We are grateful for helping us decipher what went wrong during your stay, and we will implement the changes required to enhance our guest experience. We look forward to hearing more from you to improve your next visit with us!Warm regards,Guest Experience Team

2 out of 5
The beds were comfortable. The room was small for the price. The outside has the smell of garbage. The valet service, searched through my vehicle, let vape pens in my vehicle. I don't doubt that my vehicle wss taken for a joy ride. My worse hotel experience ever.

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 11, 2022 by Guest Experience Team

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

5 out of 5
Very nice.

Posted by on Sep 29, 2022

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Comment from Hotel Management

Oct 3, 2022 by Guest Experience Team

Dear James, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

4 out of 5
We have stayed at this property several times over the years and it has improved quite a bit. Pros: As they say, steps from Michigan Ave. Comfortable bed. Nice shower pressure. Updated room decor. Cons: Construction next door is noisy. Air conditioning is very noisy and very cold. Tiny room with no extra seating. The price is very reasonable to be this close to downtown, we would stay again!

Posted by , from COLUMBUS on Sep 28, 2022

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Comment from Hotel Management

Oct 3, 2022 by Guest Experience Team

Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

5 out of 5

Posted by on Aug 20, 2022

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5 out of 5
Clean rooms, comfy beds, pleasant staff at front desk.

Posted by on Aug 16, 2022

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Comment from Hotel Management

Aug 18, 2022 by Guest Experience Team

Dear Kimberly, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

5 out of 5

Posted by on Jul 6, 2022

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5 out of 5

Posted by on Jun 4, 2022

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3 out of 5

Posted by on May 25, 2022

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About the Hotel Saint Clair- Magnificent Mile

Location 162 East Ontario Street, Chicago, IL 60611

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hotel Saint Clair- Magnificent Mile. For a fee, parking is available. A complete renovation of Hotel Saint Clair- Magnificent Mile was completed in July 2022. This 4-star Chicago hotel is smoke free.

  • 206 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 1926
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Saint Clair- Magnificent Mile offers 206 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Curfew Restaurant - Onsite restaurant.

The Hot Coffee Bar - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Uncovered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Downtown Magnificent Mile Hotel
  • St. Clair Hotel Magnificent Mile Chicago
  • Red Roof Inn Hotel Chicago Downtown Magnificent Mile
  • Red Roof Hotel Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
  • Red Roof Inn Chicago
  • St. Clair Hotel Chicago
  • St. Clair Hotel Magnificent Mile
  • St. Clair Magnificent Mile Chicago
  • St. Clair Magnificent Mile
  • St Clair Magnificent Mile

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.