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Best Western River North Hotel

2.5 star property
Hotel near Michigan Avenue in Chicago

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Photo gallery for Best Western River North Hotel

Rooftop terrace
Bar (on property)
Reception
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Place, Navy Pier
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(95 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Chicago

Downtown Chicago stay.With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Water Tower Place. Millennium Park and Willis Tower are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 8 min walk - 0.5 miles
  • Millennium Park - 14 min walk - 0.8 miles
  • Willis Tower - 1 min drive - 0.9 miles
  • Grant Park - 2 min drive - 1.2 miles
  • Navy Pier - 4 min drive - 1.8 miles

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk
  • ‪Sushi-San - ‬3 min walk
  • ‪Zarella Pizzeria & Taverna - ‬3 min walk

About this property

Best Western River North Hotel

Hotel near Michigan Avenue in Chicago
Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 52 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Frequently asked questions

How close is Best Western River North Hotel to the airport?

Best Western River North Hotel is 13.1 mi (34-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western River North Hotel?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Best Western River North Hotel on Nov 2, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western River North Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western River North Hotel.

How close is Best Western River North Hotel to the beach?

This hotel is 1.2 mi (7-min drive) from Ohio Street Beach and 2 mi (9-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Best Western River North Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western River North Hotel, but cooked-to-order breakfast is offered for a fee of between USD 15 and 50 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Best Western River North Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (6-min walk) is nearby.

What time is check-in at Best Western River North Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western River North Hotel?

Free parking is not available at this hotel. Self parking is available for USD 52 per day.

Does Best Western River North Hotel have a pool?

Best Western River North Hotel features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Best Western River North Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western River North Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western River North Hotel to downtown Chicago?

Best Western River North Hotel is 1 mi away from Chicago.

Reviews

Best Western River North Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 1016 reviews
Rating 8 - Good. 251 out of 1016 reviews
Rating 6 - Okay. 163 out of 1016 reviews
Rating 4 - Poor. 78 out of 1016 reviews
Rating 2 - Terrible. 91 out of 1016 reviews

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Place was clean, couldn't ask for a better location, staff is great. We forgot an item and they were kind enough to ship it out to us. Couldn't ask for better service
Stayed 2 nights in Jun 2025

2/10 Terrible

Chad

Traveled with family
Be prepared to add another $60 a night to the cost of your stay for parking. They have their own parking garage but DO NOT validate. The room we stayed in had cracked and peeling paint and the hallway it was down smelled like urine. Thankfully, we didn't spend much time at the hotel. But I have to give props for the rooftop terrace, it was nice and the view of the city was good. The location was good too... About 30 min walk to Millennium Park and Navy Pier.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Jul 2025

6/10 Okay

Julio, San Leandro

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property was non smoking and it smell horrible people don’t care and the AC unit is loud
Stayed 3 nights in Jun 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but a bit pricey once you add parking.
Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel stay was a complete letdown. For over $300 a night, I expected far better. Nowhere during booking was I informed of an additional $100 parking fee — a hidden charge that felt downright exploitative. The hotel has no central air, leaving the hallways, elevators, and common areas uncomfortably hot. My room was average at best and, despite being advertised as including a refrigerator, had none. The front desk attendant was rude and dismissive, which only added to the frustration. Parking was a nightmare — half the lot was blocked off, the garage was so tight it was nearly impossible to navigate, and the only remaining spots were reserved for employees. It’s unacceptable that paying guests are left to scramble for parking with no clear solution provided. The only redeeming aspects were the pool and the upper deck view, but they weren’t enough to justify the high cost or make up for the poor experience. I would not stay here again or recommend it to others.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvin

Traveled with group
Staff was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Joseph

Business traveler
Disliked: Property conditions & facilities
Out dated. Don’t clean rooms daily or swap out used towels. Found staff to be going through the motions. Funky smell
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't do it!

Do NOT let the photos mislead you... This place is a dump, and you should avoid it. It reeked of smoke in the hallways, very little ventilation, and the rooms were dark and musty. I found a cheaper room at the Swissotel the same day and immediately checked out. I only took one photo and then left. Of course, they still charged me for one night, but there was no way I could stay there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Adekunle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t enjoy my stay at all. Building was being worked on so there was a lot of noises starting at 8am. The water pipe line had burst in the wall next to my room so they made a lot of noise fixing it as well. The bed literally was on the ground. Burning plastic smell in the hallways. My ac unit sounded like it was going to blow up. Very unsatisfied
Stayed 2 nights in Jun 2025

8/10 Good

Jamison

Traveled with group
For my first time in chicago the place wasnt bad. Had some weird odors but overall decent 4/5
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, cleanliness of room, restaurant and bar within, and staff was friendly. Would highly recommend this Hotel!
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to offer breakfast like many other Best western properties do
Stayed 5 nights in Jun 2025

10/10 Excellent

Ann

Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, bar, and restaurant!! And 4 blocks from the ‘L’ train, with easy access to Wrigleyville!!
Stayed 3 nights in Jun 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The rooms are clean and comfortable. The front desk staff are friendly and very helpful. The location of the hotel is walking distance to restaurants, the Big Bus and the Chicago River.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 2 nights in May 2025

10/10 Excellent

Manoj, Gaithersburg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience there.
Stayed 3 nights in Jun 2025

8/10 Good

Keiko

Business traveler
Liked: Cleanliness
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Stayed 4 nights in Jun 2025

6/10 Okay

Darnesha

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Katelynn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the stay was fine but kinda frustrating at first. When we arrived, they were going under renovation so their workers were taking beds and side tables up the elevators, which there was only one elevator to get to everyone’s room and it was hot. The lack of amenities kinda was disappointing, no fridge or microwave which was noted when reserved and could be requested but not automatically in the rooms. Was not expecting only 1 elevator to get to our room and having to go back into the main entrance to get onto the skydeck to see the view was inconvenient and elevators stopping at every floor before coming down, we ended up having to climb the stairs if we wanted to go up or wait forever for the elevator. Although I wasn’t planning on staying a lot in the hotel room, there wasn’t a lot of channels to pick from so we only used the bed, shower and bathroom the whole stay. Overall, I would give this hotel 6 out of 10. The best part of the whole stay was the Skydeck
Stayed 2 nights in Jun 2025