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Hotel Description

Family-friendly 4-star aparthotel near Navy Pier

Downtown Chicago stay

Your stay at this Downtown Chicago aparthotel places you within 2 miles (3 km) of Michigan Avenue and Chicago Riverwalk. Chicago Theatre and Grant Park are also within 2 miles (3 km).

Family-friendly fun

This aparthotel features a 24-hour gym and a seasonal outdoor pool. Families will appreciate the arcade/game room and picnic area. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, kitchens

The 60 individually decorated apartments offer free WiFi and comfy beds. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Weekly housekeeping is available.

Deluxe Room, 1 Queen Bed with Sofa bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$204* Per night/room Dec 6 - Dec 7

Deluxe Room, Multiple Beds, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Level Chicago – Old Town ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Level Chicago – Old Town

Everyone (1)
5 out of 5

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 11, 2021 by LEVEL Management

Good morning, and thank you for providing your review! We look forward to hosting you back at LEVEL!

About the Level Chicago – Old Town

Location 1140 North Wells Street, Chicago, IL 60610

Property Features

Level Chicago – Old Town offers its guests a seasonal outdoor pool, a 24-hour health club, and a sauna. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee. This 4-star Chicago aparthotel is smoke free.

  • 60 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (2.9 km / 1.8 mi)
  • Metro station: Clark-Division Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Level Chicago – Old Town offers 60 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Pillowtop beds
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that guest safety measures are currently in place. The property is professionally cleaned. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 17.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • In-room bottled water
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50.0 per night (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LEVEL Furnished Living Chicago
  • LEVEL Chicago – Old Town Chicago
  • LEVEL Chicago – Old Town Aparthotel
  • LEVEL Chicago – Old Town Aparthotel Chicago

You should know

  • The outdoor pool closes for the season in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.