The Chicago Hotel Collection River North

3-star hotel near Michigan Avenue

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Signature Suite | 2 bedrooms, premium bedding, individually decorated

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Gym
Pet friendly
Laundry
Air conditioning
Free WiFi

Explore the area

312 W. Chestnut St., Chicago, IL, 60610

Michigan Avenue
‪11 min walk‬
Chicago Riverwalk
‪19 min walk‬
Millennium Park
‪2 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Deluxe Queen

225 sq ft
Sleeps 2
1 Queen Bed

2 bedrooms, premium bedding, individually decorated

Classic Full

Very good

226 sq ft
Sleeps 2
1 Double Bed

Signature Double

Exceptional

226 sq ft
Sleeps 2
2 Double Beds

Classic Double

Excellent

248 sq ft
Sleeps 4
2 Double Beds

One Bedroom Suite

Wonderful

490 sq ft
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds

Signature Loft

Very good

517 sq ft
1 bedroom
Sleeps 7
2 Double Bunk Beds and 1 Twin Bunk Bed

Signature Kitchenette

506 sq ft
Sleeps 5
2 Double Bunk Beds

Signature Quad

Wonderful

258 sq ft
Sleeps 6
2 Double Bunk Beds

Deluxe Kitchenette

Good

248 sq ft
Sleeps 2
1 Double Bed

Signature Queen

Excellent

250 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds

Two Bedroom Suite

570 sq ft
2 bedrooms
Sleeps 4
1 Twin Bunk Bed and 1 Double Bed

Signature Suite

516 sq ft
Sleeps 6
3 Double Beds and 1 Queen Bed

Premium Room, Kitchenette

Very good

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Deluxe King

Good

Sleeps 2
1 King Bed

About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and State Street. Lake Michigan and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

Michigan Avenue - 11 min walk - 0.6 miles
Merchandise Mart - 16 min walk - 0.9 miles
Chicago Riverwalk - 19 min walk - 1.0 mile
Millennium Park - 2 min drive - 1.4 miles
Navy Pier - 5 min drive - 2.2 miles

Getting around

Chicago Station (Brown Line) - 3 min walk
Chicago Clybourn Station - 4 min drive
Chicago Midway Airport (MDW) - 31 min drive

Restaurants

‪Griddle 24 - ‬4 min walk
‪Layla & Ringo’s - ‬4 min walk
‪Starbucks - ‬3 min walk
‪Dearly Beloved - ‬1 min walk
‪Divan Chicago - ‬1 min walk

About this property

The Chicago Hotel Collection River North

3-star hotel near Michigan Avenue

WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

1 building

52 guestrooms or units

2 levels

Coffee in lobby

Self-service laundry

Front desk (limited hours)

Express check-out

Storage area for luggage

Game room or arcade

Fireplace in lobby

Television in lobby

Elevator

No smoking on site

Microwave in a common area

Refrigerator in a common area

1 conference room

The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$170 nightly

Sep 14 - Sep 15

Total with taxes and fees

Property amenities

Family friendly

Arcade/game room
Laundry facilities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
Limited onsite parking

Food and drink

Coffee and tea in common areas

Things to do

Arcade/game room
Gym
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Smooth flooring in public areas
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom

Room amenities

Entertainment

40-inch smart TV with premium digital channels

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided

Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are required to download the property's OpenKey mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets: USD 75 per pet, per stay
Only dogs are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self parking fee: USD 41.02 per night (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones

The Chicago Collection River

The Chicago Hotel Collection River North Hotel

The Chicago Hotel Collection River North Chicago

The Chicago Hotel Collection River North/Mag Mile

The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

How close is The Chicago Hotel Collection River North to the airport?

The Chicago Hotel Collection River North is 13.1 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Chicago Hotel Collection River North?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at The Chicago Hotel Collection River North on Oct 1, 2025 start from $150.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Chicago Hotel Collection River North have an airport shuttle?

Airport shuttle services are not available at The Chicago Hotel Collection River North.

How close is The Chicago Hotel Collection River North to the beach?

This hotel is 0.9 mi (5-min drive) from Oak Street Beach and 1.7 mi (9-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Chicago Hotel Collection River North offer free breakfast?

The Chicago Hotel Collection River North does not offer free breakfast.

Is there a casino at The Chicago Hotel Collection River North?

No, there is no casino at this hotel, but Bally's Casino Chicago (17-min walk) is nearby.

What time is check-in at The Chicago Hotel Collection River North?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Chicago Hotel Collection River North?

Free parking is not available at this hotel. Self parking is available for USD 41.02 per night.

Does The Chicago Hotel Collection River North have a pool?

The Chicago Hotel Collection River North does not have a pool.

Does The Chicago Hotel Collection River North have a spa?

There are no spa services available at this hotel.

How close is The Chicago Hotel Collection River North to downtown Chicago?

The Chicago Hotel Collection River North is 1.5 mi away from Chicago.

The Chicago Hotel Collection River North Reviews

7.2

Good

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Roderick

Business traveler

Jun 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

SIYATA

Jun 9, 2025

Liked: Amenities, property conditions & facilities

Venue

Stayed 1 night in Jun 2025

8/10 Good

Jackie

Traveled with family and small children

Jun 6, 2025

Liked: Cleanliness, property conditions & facilities

Nice property, right on the train line. Parking was easy at the lot right next door. Rooms were very small, but worked well for just a place to crash for the night. Unique decor and secure entrance.

Stayed 1 night in Mar 2025

2/10 Terrible

Omar

Jun 4, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Paid almos $300 for a very small room. Recreation area was extremely humid.

Stayed 1 night in May 2025

2/10 Terrible

Candace

Business traveler

Jun 4, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

This place feels more like a repurposed asylum than a boutique hotel. Stark, cold, and eerily quiet — no music, barely any lighting, and zero hospitality. Staff were rude, manager worse, and maid service skipped our room entirely during a 4-night stay. Oh — and the elevator? Broken the whole time. No bar, no food, no gym (unless you count two dusty Pelotons in a sad little rec room). Located on a loud train track with nothing walkable nearby. Could’ve had potential, but no amount of “industrial chic” decor hides the fact that this place is just bleak. Avoid.

Stayed 3 nights in Jun 2025

10/10 Excellent

Fredy

Jun 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

2/10 Terrible

Kayla

Business traveler

Jun 3, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Beware of the “benefits package fees” that this hotel makes you pay at your check in - along with the previous room fees I already paid prior to arriving at the hotel. This is absolutely ridiculous fees to charge guests and 2 free alcoholic drinks (a night) does not equal $436 worth of benefits packages. Imo. Don’t stay here- you will be ripped off.

Stayed 1 night in Jun 2025

8/10 Good

lawrence

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

Ashlee

Jun 3, 2025

Liked: Staff & service

Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with partner

Jun 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Such a cool spot! Loved the industrial vibe of the building and the super cool decor. The room was clean, minimal, and simple—no frills, but honestly, nothing more was needed. As city people, we didn’t mind the train at all—actually thought it was pretty cool watching it go by our window. The staff was incredibly helpful and accommodating, and we loved being able to walk to nearby lounges and great places to eat and drink. Definitely recommend!

Stayed 2 nights in May 2025

2/10 Terrible

Marissa

Traveled with family

Jun 3, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

After receiving multiple confirmation emails/texts throughout the day, my husband, juvenile daughter and I arrive at the hotel only to be told that our reservation had been canceled. According to the desk clerk, this happens all of the time. He did offer to try to find us another hotel but we did our own research and booked elsewhere. However, this was on a friday evening and aside from the severe inconvenience, the new hotel cost us a lot more money. And I never once received an email/text advising us of the cancelation, nor have I heard a word afterwards. Barely an apology, and this is repeat behavior from this chain according to one of their own employees.

Stayed 2 nights in May 2025

4/10 Poor

Alexander

Traveled with group, Traveled with family

Jun 2, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

AC was broken. Staff was able to provide two old box fans but barely made a difference. Hot, stuffy, smelly conditions all night/morning. Was told that they would waive the resort fee but who knows/cares.

Stayed 1 night in May 2025

2/10 Terrible

Melissa

Jun 2, 2025

Disliked: Staff & service

We showed up in the evening to be told that they had overbooked the hotel and did not have a room for us. It was not just us, the guests in front of us did not have a room, and two more guests behind us did not have a room. We had to find a room at 9 pm in Chicago and double the price.

Stayed 2 nights in May 2025

10/10 Excellent

Pete

Jun 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

2/10 Terrible

Joshua, Delavan

Jun 1, 2025

Disliked: Cleanliness, property conditions & facilities

Never was able to stay because it was the worst room I have ever been in.

Stayed 1 night in May 2025

8/10 Good

Justine

Jun 1, 2025

Stayed 1 night in May 2025

8/10 Good

Faith

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

2/10 Terrible

Hannah

May 31, 2025

Stayed 1 night in May 2025

6/10 Okay

Brittany

Traveled with group

May 31, 2025

Disliked: Staff & service

Not the most friendly staff, but decent place to stay and served its purpose for what we needed. Don’t understand the check-in process via text since when we arrived, essentially had to do the whole thing over again in-person. Also they couldn’t initially find my reservation. All and all, wouldn’t recommend it unless you’re in a pinch snd need a last minute place to stay.

Stayed 1 night in May 2025

4/10 Poor

Dana

Traveled with family

May 30, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

This hotel was interesting. I have good parts and bad parts about it. The good things were that I liked the hotel, the sporty design of the spaces, and the room itself. The location was good and close to the lake and magnificent mile, art museum, etc. So that was good. The bad part was that upon my arrival there were issues at the front desk. The hotel had overbooked the property and luckily I was able to get a room with my family, but the next couple of groups that came to check in were turned away even though they had a reservation. I saw 2 different irate groups of people get turned away, by an extremely patient front desk worker at the hotel. I felt bad for the worker because the hotel chain put him in the horrible position to have to tell people that their room reservation didn’t exist and that being the weekend in Chicago, there were no rooms available anywhere that didn’t cost over $500 per night. There were some very mad people. The other horrible thing this hotel chain did was post a nightly rate but then make you accept a $93 ‘amenities fee’ for no reason. There were no amenities to speak of. No pool. No exercise weight set. No breakfast. Just an exercise bike and a keurig coffee maker in the basement. I felt like the extra charges was a complete scam, especially because there was a threatening sign posted in the lobby saying something like, ‘do not argue with or yell at the front desk staff about property fees or your reservation will be revoked! Stay elsewhere.

Stayed 2 nights in May 2025

2/10 Terrible

MANJOT

May 26, 2025

Disliked: Cleanliness

Horrible Experience – Do Not Book This Hotel Through Expedia or Otherwise! I had an absolutely terrible experience with this hotel that I would never wish on anyone. I had already booked and received confirmation through Expedia, and when I showed up to check in late at night, I was told the hotel was sold out. No explanation, no accountability – just a cold apology at the counter and a dismissive attitude. They refused to honour the confirmed reservation, kicked me out in the middle of the night, and left me stranded with no alternatives. Every nearby hotel was also sold out. I was left with nowhere to go, no solution, and no help from the hotel staff who simply shrugged it off as if it wasn’t their problem. This kind of treatment is completely unacceptable and unprofessional. If you can’t trust a hotel to honour a confirmed booking, especially late at night, then what’s the point of booking in advance at all? Expedia should remove this hotel from their platform immediately. I highly urge everyone to stay away from this property – do NOT book this hotel, ever. It’s not worth the risk. They do not care about guests, even those with valid, prepaid reservations. You deserve better.

Stayed 1 night in May 2025

6/10 Okay

Yana

May 25, 2025

Stayed 1 night in May 2025

10/10 Excellent

Tyler

May 24, 2025

Stayed 1 night in May 2025

8/10 Good

Chastity

Business traveler

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and decor. Too many overage charges. Paid double of what was listed as price.

Stayed 2 nights in May 2025

10/10 Excellent

Roselle

May 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was very clean, and the theme is super cute

Stayed 2 nights in Apr 2025

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About the neighborhood

Chicago

What's nearby

Getting around

Restaurants

About this property

The Chicago Hotel Collection River North

Similar properties

The Chicago Hotel Collection - Magnificent Mile

The Chicago Hotel Collection - Magnificent Mile

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

The Chicago Hotel Collection River North Reviews

Reviews

Good

8.2/10

7.4/10

7.0/10